Tank Juice

Restaurant95% confidence

Tank Juice is a New Zealand juice and smoothie bar chain serving freshly made juices, smoothies, salads, and wraps from whole, natural ingredients.

Auckland, New Zealand
tankjuice.co.nz

About Tank Juice

Tank Juice (also known as Tank Juice Bar) is a New Zealand-based chain of juice and smoothie bars, best known for freshly made juices, smoothies, salads, and wraps prepared from whole, natural ingredients. Operating primarily in Auckland and other major centres, Tank focuses on made-to-order drinks with no artificial colours or flavours, along with a range of healthier meal options for dine-in and takeaway. Customers can order in-store at the counter, online for pickup, or through selected delivery partners linked from tankjuice.co.nz.

A Tank Juice charge may appear on your bank or card statement when you make a purchase at one of their stores, place an online click-and-collect order, or order via a third‑party delivery app that bills under Tank’s merchant name. The transaction will usually match the amount on your receipt for smoothies, juices, salads, wraps, combos, add‑ons, or bottled drinks, and may appear with descriptions such as “TANK JUICE”, “TANK JUICE BAR”, or “TANK [STORE LOCATION] NZL”. In some cases, you may see a temporary authorization (often slightly higher than the final bill) when you tap or insert your card, particularly for contactless or mobile wallet payments; this should settle to the exact purchase amount within a few business days.

If you’re unsure about a Tank Juice charge, first check your recent food and drink purchases, including days you may have bought breakfast or lunch on the go, or ordered via a delivery app using a saved card. Compare the date and amount with any email receipts, app order history, or bank notifications. To resolve questions, you can contact the specific store where you believe the purchase occurred or use the contact form on tankjuice.co.nz to reach their head office team; provide the transaction date, exact amount, and the name on your card so they can look it up. For disputed or unrecognized charges that cannot be matched to a legitimate purchase, notify your bank or card issuer promptly to investigate and, if needed, initiate a chargeback or card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tank Juice.

  1. Tank Nelson Nelson NZL

Frequently Asked Questions

Why do I see a charge from “TANK JUICE” or “TANK [LOCATION] NZL” on my statement?

This typically reflects a purchase made at a Tank Juice Bar in New Zealand for items such as smoothies, juices, salads, wraps, or combos. The descriptor may include the store’s suburb or mall name (for example, “TANK SYLVIA PARK NZL”) and will usually match an in‑store, online pickup, or delivery order you placed around that date.

What are common amounts for Tank Juice charges?

Tank Juice transactions commonly range from around NZ$8–NZ$15 for a single smoothie or juice, and NZ$12–NZ$25 for a meal (such as a salad or wrap plus a drink), depending on size and add‑ons. If you see a Tank charge for a larger amount, it may represent multiple items, a group order, or an order placed through a delivery partner that includes delivery and service fees.

Can Tank Juice place an authorization hold or a different amount than my final bill?

Some banks and payment processors may show a temporary authorization from Tank Juice when you first tap or insert your card, especially for contactless or mobile wallet transactions. This hold may appear as a rounded or slightly different amount, but it should automatically adjust to the exact purchase total once the payment is fully processed, usually within 1–3 business days. If a hold does not drop off or correct itself, contact your bank and then Tank with your receipt details.

Does Tank Juice offer subscriptions or recurring billing?

Tank Juice does not typically operate on a subscription or membership billing model; most charges are single, pay‑as‑you‑go purchases. If you see multiple Tank charges over a month, they are likely separate visits or orders placed on different days. Review your bank app or any delivery apps you use to confirm each transaction date and amount.

How can I get a copy of my receipt or verify a specific Tank Juice transaction?

If you ordered in-store, the easiest way is to check whether you still have the printed EFTPOS receipt or till receipt from that visit. For online pickup or delivery orders, check your email for an order confirmation or the order history within the delivery app you used. If you need Tank to look up a transaction, contact them via the form on tankjuice.co.nz and include the store (if known), transaction date, amount, and the last four digits of the card used.

How do I request a refund or dispute a mistaken Tank Juice charge?

First, try contacting the store where the purchase was made, especially if you believe you were charged twice or charged the wrong amount; bring or attach your bank statement screenshot and any receipts. If you cannot identify the specific store, use the contact form at tankjuice.co.nz to reach their support team, who can help investigate using the transaction details. For unauthorized or fraudulent charges, also report the transaction to your bank or card issuer immediately so they can secure your card and, if appropriate, start a chargeback process.

How do I contact Tank Juice about a charge I don’t recognize?

Visit tankjuice.co.nz and navigate to the Contact or Feedback section to submit an enquiry to their support or head office team, including the date, exact amount, and the statement description of the charge. You can also call the specific Tank store if the location appears in your statement descriptor (for example, a mall or suburb name). Providing clear transaction details will help them quickly confirm whether the charge matches an order in their system and advise on next steps.

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