About Taubmans
Taubmans is a major Australian paint brand, headquartered in Melbourne and owned by global coatings company PPG Industries. It manufactures and supplies interior and exterior house paints, primers, undercoats, specialty coatings, woodcare products, and painting accessories. Taubmans products are sold across Australia through hardware chains (such as large home improvement retailers), independent paint stores, and Taubmans Professional Trade Centres, and the company also offers colour-matching tools, online colour selection, and technical advice for both DIY customers and professional painters.
A Taubmans charge on your bank or card statement usually relates to a purchase of paint or painting supplies either in-store at a Taubmans Trade Centre or via a retailer that processes payments under the Taubmans or PPG name. This may include one-off purchases of paint tins, accessories, or specialty coatings, trade account payments, or online orders placed through taubmans.com.au or a linked retailer. Charges can also appear for colour-tinting services, colour consulting, or delivery fees, and may show as a single transaction, part of a larger invoice, or a periodic payment if you have a trade account with monthly billing. In some cases you may see a small temporary authorization hold when you first add or update a card for an account or phone order.
To verify a Taubmans charge, start by checking recent receipts from paint or hardware stores, online order confirmation emails, or invoices from your painter or decorator (they may have purchased Taubmans products on your behalf). Match the transaction date and amount with any Taubmans Trade Centre or hardware store visit, and review any trade or business account statements you hold with Taubmans or PPG. If you still have questions, contact Taubmans via the support/contact details at taubmans.com.au or call the customer service number listed there, and provide the exact transaction date, amount, and the merchant description from your statement. For purchases made through a retailer (for example a large home improvement chain), most billing and refund issues—such as incorrect amounts, duplicate charges, or returns—must be handled directly with the store where you paid, following that retailer’s refund and returns policy.