Techstreet

Software96% confidence

Techstreet is a provider of industry codes, standards, and standards-management tools, offering online access and subscription platforms that deliver hundreds of thousands of technical standards from publishers worldwide.

Ann Arbor, MI, USA
techstreet.com
Owned by The American Society of Mechanical Engineers (via its subsidiary International Society of Interdisciplinary Engineers LLC)

About Techstreet

Techstreet is a standards and technical information provider based in Ann Arbor, MI, USA, and part of the Clarivate family of products. They offer online access to hundreds of thousands of industry codes and standards from major publishers worldwide (such as ISO, IEC, ASME, ASTM, IEEE and many others). Through techstreet.com, customers can purchase individual standards (PDF or print), or use Techstreet’s subscription and enterprise platforms to manage standards libraries, track revisions, and ensure company-wide access and compliance.

A Techstreet charge may appear on your bank or card statement when you buy a single technical standard, purchase a standards bundle, or pay for a Techstreet subscription (such as Techstreet Enterprise or another online access plan). Charges can be one-time (for individual document downloads or print orders) or recurring (monthly or, more commonly, annual subscriptions that automatically renew until cancelled). You might also see a temporary small authorization hold when you first add or update a card, when a trial converts to a paid subscription, or when an auto-renewal is processed but is still pending with your bank.

If you’re unsure about a Techstreet charge, first sign in at techstreet.com using the email address associated with your purchase and check your Order History, Invoices, or Subscription/Billing sections for matching amounts and dates. Look through your email for order confirmations from Techstreet or Clarivate, and check with colleagues or your company’s purchasing department if it may be a business subscription. To resolve questions, visit techstreet.com and use the Support or Contact pages to reach customer service (typically via web form or email), providing the last four digits of the card, the exact charge amount, and date. They can help you identify the order, update or cancel recurring services, correct duplicate charges, or advise on refund options where applicable.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Techstreet.

  1. TECHSTREET-CLARIVATE 734-780-8000 PA

Frequently Asked Questions

Why did I get a charge from Techstreet on my credit card or bank statement?

Most Techstreet charges come from purchasing individual technical standards (PDF downloads or printed copies) or paying for a Techstreet subscription such as Techstreet Enterprise. If you or your organization recently ordered an ISO, ASTM, IEEE, ASME, or similar standard online, that transaction is typically processed under the Techstreet name. The amount you see should match an order confirmation or invoice sent to the email address used at checkout.

What are typical prices for Techstreet purchases and subscriptions?

Individual standards on Techstreet vary widely in price depending on the publisher and document length, but many fall in the range of tens to several hundred US dollars per document. Organizational subscriptions (such as Techstreet Enterprise) are usually billed annually and are priced based on the number of users, publishers included, and the size of your standards library. Taxes, delivery charges for print, and any publisher-specific fees may appear as part of the total billed amount.

Why do I see a small or duplicate pending charge from Techstreet (for example, $1–$5)?

Techstreet or your payment processor may place a small temporary authorization on your card when you add a new payment method, start a trial, or update billing details. These authorization holds are used to verify that the card is valid and are typically reversed automatically within a few business days. They should not result in a permanent charge; if they do not fall off, contact your bank and Techstreet support with a screenshot of the pending charge.

How do I cancel or stop recurring Techstreet subscription charges?

To cancel a recurring Techstreet subscription, sign in at techstreet.com and go to your account’s subscription or billing section (for enterprise customers, this may be managed by your company’s Techstreet administrator). There you can review renewal dates and request cancellation or non-renewal at the end of the current term. Because most Techstreet subscriptions are billed in advance for a fixed period (often yearly), cancellation usually stops future renewals but does not retroactively refund the current term unless agreed under your contract.

How can I get a refund or correct an incorrect Techstreet charge?

Refunds for digital standards and subscription access are typically limited because of publisher licensing rules, but Techstreet may review requests in cases such as duplicate purchases, technical issues, or accidental orders. Start by locating your order confirmation or invoice, then contact Techstreet through the Support or Contact page on techstreet.com with your order number, the exact charge amount, and date. They can verify what was purchased, reverse duplicate transactions, or advise whether a credit, refund, or document exchange is possible under the applicable terms.

How can I see what specific standards or services my Techstreet charge relates to?

Log in to your Techstreet account at techstreet.com and open your Order History or Invoices section to view a detailed breakdown of each purchase, including document titles, formats (PDF or print), and prices. For enterprise or multi-user accounts, you may need to ask your internal administrator or procurement team to access centralized billing records. Matching the invoice total and date with your card statement will confirm what the charge covers.

Could this Techstreet charge be from a trial converting to a paid subscription?

Yes, if you signed up for a Techstreet online access trial or demo that required payment details, it may automatically convert to a paid plan at the end of the trial unless canceled in time. In that case, you’ll see a full subscription fee rather than a small test charge. Check your account settings and any welcome or trial emails from Techstreet for the trial end date and terms, and contact their support if you believe you were billed in error.

How do I contact Techstreet about a billing or account issue?

Go to techstreet.com and use the Support or Contact links, where you can typically submit a web form or find the appropriate email for customer or technical support. When reaching out, include your full name, organization (if applicable), invoice or order number, the last four digits of the card used, and the exact amount and date of the charge. Providing this information helps Techstreet quickly locate your account, explain the charge, and assist with cancellations, refunds, or access issues.

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