TextMagic

Software95% confidence

TextMagic is a business texting platform that provides online SMS messaging, marketing, alerts, and notification services for companies worldwide.

Tallinn, Estonia
textmagic.com

About TextMagic

TextMagic is a cloud-based business texting platform that helps companies send and receive SMS messages worldwide. From its headquarters in Tallinn, Estonia, TextMagic offers tools for two-way SMS conversations, bulk text marketing, automated alerts and notifications, contact lists, and API/CRM integrations. Businesses use TextMagic for appointment reminders, delivery updates, customer support, marketing campaigns, and internal notifications, all managed through a web app, mobile apps, or API.

A TextMagic charge on your bank or card statement usually relates to purchasing SMS credits, paying for a monthly subscription, or using add-on services like dedicated virtual numbers. Many customers use a pay‑as‑you‑go model, where they top up their account with a fixed amount (for example, $10, $25, $50, or more) and credits are then consumed as messages are sent; others may see a recurring monthly fee for a subscription plan or number rental. You might also see a charge after a trial period if you added a card for testing, an automatic top‑up if you enabled auto‑recharge, or a temporary authorization hold when you first added or updated a payment method.

To verify a TextMagic charge, log in at textmagic.com and check the “Billing,” “Invoices,” or “Payments” sections for recent top‑ups and subscription fees that match the amount and date on your statement. If you manage multiple workspaces or users, review team accounts to see who initiated the purchase. For unresolved questions, use the support/contact section on textmagic.com from within your account to submit a ticket or start a chat, and have the last four digits of your card, the exact charge amount, and the transaction date ready. Common issues—such as duplicate top‑ups, unexpected auto‑recharges, or trial-to-paid conversions—are typically handled by reviewing your billing settings and, if needed, requesting an adjustment or refund through TextMagic support.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to TextMagic.

  1. TEXTMAGIC.COM +44845299412 GB
  2. TEXTMAGIC.COM +448452994125 GBR

Frequently Asked Questions

Why did I get a TextMagic charge when I only signed up for a trial?

TextMagic trials are often limited either by time, by the number of free test credits, or both. If you added a payment card and continued using the service after the trial limit was reached, your account may have automatically started using paid SMS credits or moved to a paid plan. Log in to your account’s Billing section to see when your trial ended and which paid services were activated. If you believe you were charged in error, contact TextMagic support through the Help/Support area in your account.

What are typical TextMagic charge amounts and how is pricing structured?

TextMagic primarily uses a pay‑as‑you‑go model where you buy SMS credits, with the cost per message depending on the destination country and message length. Common card payments appear as top‑ups in rounded amounts (for example, around $10, $25, $50 or similar values in your local currency), and you might also see recurring monthly fees for services such as dedicated virtual numbers or subscription bundles. Detailed pricing by country and for add‑ons is listed on the pricing pages at textmagic.com, and your exact top‑up and subscription history is visible under Billing/Invoices in your account.

Why do I see repeated TextMagic charges each month or automatic top‑ups?

If you see a regular TextMagic charge on the same date each month, it is likely for a recurring subscription or rental of dedicated numbers. Smaller, irregular charges may be automatic top‑ups triggered when your SMS credit balance falls below a threshold you set. You can review and change these settings in your account under Billing or Auto‑Recharge. To stop recurring charges, disable auto‑recharge and cancel any active subscriptions or number rentals before the next billing date.

How do I cancel or pause my TextMagic service so I stop being charged?

Sign in at textmagic.com and go to the Billing or Account/Settings area to manage your subscription and numbers. Cancel any active plans and virtual number rentals, and turn off auto‑recharge so your card is not charged for future top‑ups. You can continue using any remaining SMS credits until they expire under TextMagic’s terms, but new recurring payments should stop once everything is cancelled. If you cannot access your account, contact TextMagic support and request that they close or suspend the account tied to your email and card details.

How can I request a refund for a TextMagic charge I don’t recognize or no longer need?

First, verify the charge by checking your TextMagic Billing and Payments pages for matching transactions, and confirm that a colleague or team member did not make the purchase. If you still believe the charge is incorrect—such as a duplicate payment, a technical error, or a charge after timely cancellation—reach out to TextMagic via their support/contact form at textmagic.com from within your account. Explain the situation, include the exact charge amount, date, and the last four digits of your card, and ask for a refund review. Refunds for unused SMS credits or past subscription periods are not guaranteed and are typically handled case‑by‑case according to TextMagic’s Terms and Conditions.

Why do I see a small or temporary TextMagic charge, like $0–$2, on my statement?

TextMagic may place a small authorization hold when you first add or update a payment card to verify that it is valid. This is not a real purchase and normally disappears or is reversed by your bank within a few business days. If the small amount moves from “pending” to “posted,” check your TextMagic account for a corresponding invoice or top‑up; otherwise, it is likely just an authorization that will drop off automatically.

How can I confirm which TextMagic account is using my card?

If you manage multiple businesses or teams, your card might be linked to more than one TextMagic account. Try logging in with all email addresses you or your colleagues may have used and then check the Billing/Invoices page for a transaction matching the date and amount on your statement. If you still cannot identify the account, contact TextMagic support via their website and provide the transaction date, currency, amount, and the first and last few digits of your card number so they can locate the associated account securely.

How do I contact TextMagic about a suspicious or unexpected charge?

Go to textmagic.com and access the Support or Help Center, where you can submit a ticket or request assistance from within your logged‑in account. Include a screenshot or exact details of the charge (amount, currency, date, and the descriptor as it appears on your statement). For potential fraud—if you do not recognize the merchant at all—also notify your bank or card issuer immediately so they can block further payments while TextMagic support reviews the transaction.

This merchant is in the Software category

Browse all

Related Merchants

Google
Trello
Dext
Atlassian
OpenAI

Compare TextMagic

vsGooglevsTrellovsDext

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you