That Place Mascot

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That Place Mascot is a neighborhood café-restaurant in Mascot, Sydney, serving specialty coffee along with all-day breakfast, brunch, and lunch dishes in a casual, family-friendly setting.

Mascot, New South Wales, Australia
thatplacecafe.com

About That Place Mascot

That Place Mascot is a neighborhood café-restaurant located in Mascot, New South Wales, Australia, known for specialty coffee, all-day breakfast, brunch, and casual lunch dishes. They typically serve items like eggs-based breakfasts, burgers, salads, bowls, pastries, and a range of espresso drinks, teas, juices, and smoothies in a relaxed, family-friendly setting. The café focuses on dine‑in service but may also offer takeaway and online ordering through their website (thatplacecafe.com) or third‑party delivery platforms.

A charge from “THAT PLACE MASCOT”, “THAT PLACE CAFE MASCOT”, or a similar description on your bank or card statement usually relates to a food and beverage purchase made at the café, a takeaway order, or a delivery order placed online or through a food delivery app. Most charges will be one‑time transactions in the typical range of a café bill (for example, single coffees, breakfast for one or more people, or group brunches). You might also see a charge if you paid a deposit for a large group booking, were automatically billed a weekend/public‑holiday surcharge, or left a tip via card. In some cases, your bank may briefly show a pending “authorization” amount that can differ slightly from the final settled total, especially if you added a tip after the initial tap/insert.

If you don’t immediately recognize the charge, start by checking your calendar, food delivery app histories, and email/SMS receipts for any recent visits or orders from That Place Mascot or That Place Café. Review bank details such as the transaction date, time, and amount, and compare them to when you or a family member may have visited the Mascot area. For questions about a specific bill, you can contact the café directly using the details on their website (thatplacecafe.com) or by calling during opening hours, and provide the exact charge date, amount, and the last four digits of your card so they can look up the receipt. If the café can’t locate a matching transaction or confirms a billing error, you can then contact your bank or card issuer to dispute the charge or request a chargeback.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to That Place Mascot.

  1. That Place @ Mascot Mascot AUS

Frequently Asked Questions

Why do I see a charge from THAT PLACE MASCOT on my bank statement when I don’t remember eating there?

Many people see this charge after a casual coffee run, a brunch with friends, or a delivery order they placed through a food app under a slightly different name. Check recent activity in services like Uber Eats, DoorDash, Deliveroo, or Menulog, as your bank statement often shows the restaurant name (That Place Mascot) rather than the delivery platform. Also consider whether a family member or colleague may have used your card for a group order or office catering from the café.

What are typical charge amounts from That Place Mascot?

Typical card charges can range from a few dollars for a single coffee or pastry to higher amounts (e.g., AUD $20–$40) for a full breakfast or brunch for one or two people, and more for larger groups. If your amount looks much higher than a normal café bill, review whether the transaction includes multiple meals, takeaway drinks, a delivery fee, surcharges, or a tip. The exact total will be printed on the café receipt or visible in your delivery app order history.

Why is the pending charge from That Place Mascot slightly higher or lower than my receipt?

Some banks initially show a pre‑authorization amount that may not include your final tip or adjustments (such as removing an item) made at the counter. Once That Place Mascot finalizes the transaction, the pending amount should update to the exact total on your receipt, usually within a few business days. If the final posted amount does not match your receipt, contact the café with the date, time, and last four digits of your card so they can investigate.

Can That Place Mascot bill me on a recurring or subscription basis?

That Place Mascot is a café-restaurant and does not typically operate on a subscription or membership model—most transactions are one‑time charges for in‑store or takeaway food and drinks. If you see multiple charges, it’s usually because you visited several times, placed repeated delivery orders, or have saved your card in a food delivery app that you use regularly. Review your order history in any delivery platforms you use to confirm each individual transaction.

How can I get a copy of my receipt or verify what was included in this charge?

If you dined in or ordered directly from the café, the original paper receipt will show the detailed breakdown of items, GST, and any surcharges or tips. If you no longer have it, contact That Place Mascot using the phone or email listed on thatplacecafe.com and provide the transaction date, exact amount, and card type so they can search their point‑of‑sale records. For delivery orders placed via a third‑party app, open the app and check your past orders, where you can usually view and download a detailed receipt.

How do I resolve a billing error or request a refund from That Place Mascot?

If you believe you were overcharged, charged twice, or billed for items you did not receive, contact That Place Mascot directly as soon as possible with your receipt or a screenshot of the charge. The café can review their till and card records, and if they confirm an error, they can usually process a refund or adjustment back to your original payment method. If you cannot resolve the issue with the café or they cannot find the transaction, contact your bank or card issuer to raise a dispute or chargeback.

Why is my That Place Mascot charge higher than the menu prices I remember?

Your final total may include extras such as added sides, alternative milks, premium toppings, takeaway packaging, card surcharges, public‑holiday or weekend surcharges, and any tip you chose to add when paying by card. Delivery orders will also include delivery fees and service charges from the delivery platform, which can increase the overall amount. Compare the bank charge to the itemized receipt from the café or your delivery app to see each component of the total.

How can I contact That Place Mascot about a charge I don’t recognize?

Visit their website at thatplacecafe.com to find current contact details, including phone number, address, and possibly an email or contact form. When you reach out, have your transaction date, exact amount, card type, and the name shown on your card ready so staff can look up the transaction in their system. If they confirm that no matching transaction exists, notify your bank or card provider immediately, as the charge may be unauthorized.

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