The Bay On The Road

Restaurant85% confidence

The Bay On The Road is the mobile food truck and event catering arm of The Bay Fish & Chips, a multi‑award‑winning fish and chip shop based in Stonehaven, Scotland.

Stonehaven, Aberdeenshire, Scotland, United Kingdom
thebayfishandchips.co.uk

About The Bay On The Road

The Bay On The Road is a mobile fish and chip van operated by The Bay Fish & Chips, an acclaimed seafood takeaway located on the beachfront in Stonehaven, Aberdeenshire. Known for sustainably sourced, MSC‑certified fish and environmentally conscious packaging, The Bay has been recognized in national and international awards listings, and its “On The Road” service brings that same menu and quality to off‑site locations such as weddings, corporate functions, private parties, and festivals.([stunningstonehaven.com](https://www.stunningstonehaven.com/home/find/lister/the-bay-fish-and-chips_1811?utm_source=openai))

A charge from “SQ *THE BAY ON THE ROA” on a card statement is likely from a purchase of food or catering services supplied by The Bay On The Road, processed through Square as the payment provider. This could be for individual meals at an event where the van was trading, a pre‑booked catering package for a wedding or celebration, or a deposit or balance payment for an upcoming function. Some cardholders may see multiple small transactions if guests paid individually, or a single larger charge if the booking was handled by one person.([tripadvisor.co.uk](https://www.tripadvisor.co.uk/Restaurant_Review-g793710-d2336526-Reviews-The_Bay_Fish_Chips-Stonehaven_Aberdeenshire_Scotland.html?utm_source=openai))

If you have questions about a charge, check any booking emails or contracts from The Bay Fish & Chips or The Bay On The Road, as these should show dates, agreed pricing, and contact details. Event organizers can cross‑check the transaction amount with their invoice or quote. To resolve discrepancies, customers can contact The Bay Fish & Chips directly via the contact information on their official website and request a copy of the receipt or clarification of guest numbers and service duration. If something still appears incorrect after speaking with the business, you can then follow up with your card issuer to dispute or investigate the transaction further, providing any correspondence or documentation from the merchant.([stunningstonehaven.com](https://www.stunningstonehaven.com/home/find/lister/the-bay-fish-and-chips_1811?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Bay On The Road.

  1. sq *the bay on the roa

Frequently Asked Questions

Why did I get a charge from “SQ *THE BAY ON THE ROA” on my card?

This descriptor typically refers to The Bay On The Road, the mobile catering van run by The Bay Fish & Chips in Stonehaven. The charge is usually for food purchased from the van at an event or for a catering booking where payment was processed via Square.

What types of services does The Bay On The Road charge for?

The Bay On The Road charges for items such as individual portions of fish and chips sold at public events, as well as pre‑agreed catering packages for weddings, private parties, festivals, and corporate functions, which may include set per‑head pricing and minimum guest numbers.([tripadvisor.co.uk](https://www.tripadvisor.co.uk/Restaurant_Review-g793710-d2336526-Reviews-The_Bay_Fish_Chips-Stonehaven_Aberdeenshire_Scotland.html?utm_source=openai))

Could this be a deposit or balance payment for my event catering?

Yes. If you booked The Bay On The Road for a wedding or private function, you may see a deposit charge at the time of booking and a further charge for the remaining balance closer to the event date, both appearing under a Square descriptor like “SQ *THE BAY ON THE ROA.”([tripadvisor.co.uk](https://www.tripadvisor.co.uk/Restaurant_Review-g793710-d2336526-Reviews-The_Bay_Fish_Chips-Stonehaven_Aberdeenshire_Scotland.html?utm_source=openai))

How can I get a receipt or invoice for my charge from The Bay On The Road?

If you paid in person, you may have been offered an emailed or printed Square receipt at the time of purchase. For event catering, check your email for the original quote or invoice from The Bay Fish & Chips or contact them via the details on their website to request a copy of your invoice and payment history.([thebayfishandchips.co.uk](https://thebayfishandchips.co.uk/on-the-road/?utm_source=openai))

What should I do if I think I was charged for more portions than were served?

Compare the amount on your card statement with your written quote or agreement—especially the agreed number of portions and service window. If there’s a discrepancy, contact The Bay On The Road via The Bay Fish & Chips’ official channels, explain the issue, and ask them to review guest counts and service records for your event before escalating to your card issuer if needed.([tripadvisor.co.uk](https://www.tripadvisor.co.uk/Restaurant_Review-g793710-d2336526-Reviews-The_Bay_Fish_Chips-Stonehaven_Aberdeenshire_Scotland.html?utm_source=openai))

Does The Bay On The Road issue refunds if there is a billing error or service complaint?

Refunds are handled case by case. If you believe there was a billing error or the service did not match what was agreed, reach out directly to the business with your booking details, receipts, and a clear description of the problem so they can investigate and, where appropriate, adjust or refund the charge.

Why does the descriptor include “SQ *” instead of clearly saying The Bay On The Road?

“SQ *” indicates that the transaction was processed by Square, a payment processor. The portion that follows, usually truncated to something like “THE BAY ON THE ROA,” is the merchant name as configured in Square, which corresponds to The Bay On The Road.

How can I confirm that a charge from The Bay On The Road is legitimate?

Match the transaction date, location, and amount with when you attended an event catered by The Bay or when you booked them for a function. Check your emails and calendar for that event, and if you’re still unsure, contact the business using the phone or email listed on thebayfishandchips.co.uk to verify the transaction details.

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