The Blue Space

Home & Garden90% confidence

The Blue Space is an Australian online retailer specialising in bathroom, kitchen, and laundry fixtures and fittings for home renovations.

Sydney, Australia
thebluespace.com.au

About The Blue Space

The Blue Space is an Australian e-commerce retailer that focuses on bathroom, kitchen, and laundry products for residential renovations. They sell items such as vanities, taps, showers, toilets, basins, baths, sinks, bathroom accessories, and associated hardware from a range of well-known brands. Their business is primarily online, offering product selection, design inspiration, and delivery across Australia.

A charge from “THE BLUE SPACE” on your card statement typically relates to an online purchase of renovation products, either for your own home project or one arranged by a builder, plumber, or designer using your payment details. It may be a single large order, multiple partial charges if items are shipped separately, or a back-order charge when stock becomes available. In some cases, you might also see adjustments for returns, exchanges, or upgraded shipping.

If you’re unsure about a charge, start by checking your email for order confirmations from The Blue Space and logging into your account on their website (if you created one) to review recent orders and invoices. You can also review any renovation quotes or invoices from your tradesperson to see if The Blue Space is listed as the supplier. If something still doesn’t look right, contact The Blue Space customer service with your full name, email used at checkout, and the last four digits of the charged card so they can locate the transaction and help with refunds, order details, or billing corrections.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Blue Space.

  1. THE BLUE SPACE

Frequently Asked Questions

Why was I charged by The Blue Space when I don’t remember placing an order?

The Blue Space charges generally come from online purchases of bathroom, kitchen, or laundry products. If you don’t recall ordering, check whether a builder, plumber, or family member placed an order on your behalf using your card, and search your email (including spam) for invoices or shipping confirmations from thebluespace.com.au.

Does The Blue Space charge my card immediately or when items are shipped?

In most cases The Blue Space charges your card at the time of order confirmation, even if some items are on back-order. You may see subsequent partial refunds or adjustments if items are cancelled, substituted, or if shipping methods change after checkout.

How can I get a copy of my invoice for a charge from The Blue Space?

Log into your account at thebluespace.com.au (using the email address from checkout) and go to your order history to download invoices. If you checked out as a guest, use the order lookup link in your confirmation email or contact customer service with your name, email, and approximate order date to request a copy.

What is The Blue Space’s refund and returns policy if I’m unhappy with my purchase?

The Blue Space generally allows returns of unused, resalable items within a specified period, often subject to restocking fees and excluding custom or special-order products. Check the Returns or FAQs section on thebluespace.com.au for the current policy and use their contact form or phone support to initiate a return before sending items back.

How do I contact The Blue Space about an incorrect or duplicate charge?

Visit thebluespace.com.au and use their contact form, live chat (if available), or phone number listed under the Contact or Help section. Provide screenshots of the charge, your order number if you have it, and the last four digits of your card so they can investigate any incorrect or duplicate billing quickly.

Why do I see multiple smaller charges from The Blue Space instead of one total amount?

Multiple charges can occur if your original order was split into separate shipments, if some items were back-ordered and charged when ready, or if there were later adjustments for returns, refunds, or changes to your order. Check your order history and shipping emails to match each charge to a shipment or adjustment.

Can I change or cancel an order with The Blue Space after my card has been charged?

Changes or cancellations may be possible if the order hasn’t progressed too far into picking or dispatch. Contact The Blue Space customer service as soon as possible with your order number. They can advise whether items can be cancelled, amended, or if restocking or cancellation fees will apply.

Does The Blue Space place any temporary authorization holds on my card?

For standard card payments, The Blue Space typically processes a direct charge rather than a long-term authorization hold. However, your bank may show an initial pending transaction before it settles. This status should update automatically within a few business days; if it doesn’t, contact your bank and The Blue Space with details of the transaction.

This merchant is in the Home & Garden category

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