The Caldwell

Restaurant88% confidence

The Caldwell is a Southern-rooted bar and restaurant located inside The Buxton Hotel in Fort Collins, Colorado, offering comfort food, craft cocktails, and live music.

Fort Collins, Colorado, United States

About The Caldwell

The Caldwell is a Southern-inspired bar and restaurant situated within The Buxton Hotel in midtown Fort Collins, Colorado, across from Colorado State University. It describes itself as a neighborhood gathering spot, serving comforting, craveable food alongside craft cocktails and Colorado beers, with a focus on breakfast, brunch, dinner, and live music. The menu features items like chicken biscuits, brisket melts, and a range of sharable plates, as well as a robust cocktail and draft beer selection. ([thecaldwellbar.com](https://www.thecaldwellbar.com/?utm_source=openai))

A charge from “TST* THE CALDWELL - BEST” on a card statement likely comes from a food and beverage purchase at The Caldwell processed via Toast (a restaurant point‑of‑sale system). The “TST*” prefix reflects Toast, and “BEST” most likely references the connected hotel (formerly the Best Western University Inn, now rebranded as The Buxton Hotel), while the actual merchant is The Caldwell itself. This charge could be for dine‑in meals, bar tabs, breakfast or brunch service charged to a room, or event catering held in the restaurant’s space. Tabs may appear as a single total after they are closed, and tips added on signed receipts may post later as an adjusted final amount. ([thecaldwellbar.com](https://www.thecaldwellbar.com/?utm_source=openai))

If you don’t recognize this charge, start by checking recent receipts or email confirmations from stays or dining at The Buxton Hotel or visits to The Caldwell in Fort Collins. Compare the date and amount on your bank statement with your dining history, any room folios, or group event bills. If questions remain, you can contact the restaurant or hotel directly using the phone number or contact form on their official website, and ask them to look up the transaction by date, amount, and last four digits of your card. For suspected fraud, your bank can also block the card and investigate, but it’s best to first confirm whether anyone on your account (family members, colleagues on a shared trip) may have legitimately used the card at The Caldwell.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Caldwell.

  1. TST* THE CALDWELL - BEST

Frequently Asked Questions

Why does my statement show “TST* THE CALDWELL - BEST” instead of just The Caldwell?

The “TST*” prefix indicates that the transaction was processed through Toast, a restaurant point‑of‑sale system, and “BEST” likely refers to the associated hotel (formerly Best Western, now The Buxton Hotel). The underlying merchant for this charge is The Caldwell bar and restaurant in Fort Collins.

What types of purchases could result in a charge from The Caldwell?

Charges from The Caldwell typically come from dining or bar tabs—such as breakfast, brunch, dinner, cocktails, or small plates—and may also include food and beverage charges billed to a hotel room at The Buxton Hotel or catering for a private event hosted in their space.

Can a tip or gratuity cause my Caldwell charge to be higher than the original receipt total?

Yes. When you open a tab, an initial authorization is placed for the estimated total. After you add a tip and sign the receipt, Toast finalizes the transaction and the posted amount on your statement may increase to include the gratuity you wrote in.

How can I get an itemized receipt for my charge from The Caldwell?

To obtain an itemized receipt, contact The Caldwell or The Buxton Hotel directly using the phone or email listed on thecaldwellbar.com. Provide the transaction date, the exact amount, and the last four digits of your card so staff can locate and re‑send the check detail or folio.

Does The Caldwell place temporary authorization holds on my card?

Like many bars and restaurants using Toast, The Caldwell may place a temporary authorization for an estimated amount when you open a tab or charge to your room. This pending amount can differ from the final total and should drop off automatically once the completed charge (including tip) posts.

How do I dispute or question a charge from The Caldwell?

First, verify that you or someone on your account dined or stayed at The Buxton Hotel in Fort Collins on that date. If it still seems incorrect, contact The Caldwell using the details on their website and request that they review the ticket. If the issue is not resolved, you can then open a dispute with your card issuer, providing any correspondence and receipts.

Can I cancel a future reservation or event deposit associated with The Caldwell and get a refund?

Cancellation and refund policies for dining reservations, private events, or room‑package deposits that include The Caldwell’s food and beverage service are set by the restaurant and hotel. Review your confirmation email or call the venue directly to ask about timelines for penalty‑free cancellations and whether deposits can be refunded or credited.

Why do I see multiple Caldwell-related charges from the same date?

You might see a temporary authorization plus the final settled amount, or separate charges if you visited more than once in a day, split checks among guests, or had both a bar tab and a restaurant bill. Pending authorizations that are not used should disappear from your account within a few business days.

This merchant is in the Restaurant category

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