The Capital Grille

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The Capital Grille is an upscale American steakhouse chain known for dry-aged steaks, fresh seafood, and an extensive wine list in a fine-dining setting.

Orlando, Florida, USA
Owned by Darden Restaurants, Inc.

About The Capital Grille

The Capital Grille is a fine-dining steakhouse brand offering dry-aged steaks, fresh seafood, and an extensive, sommelier-curated wine list. Locations typically feature a refined, club-like atmosphere with white tablecloths, dark wood decor, and attentive table service, catering to both business dining and special-occasion guests. In addition to dinner, many locations offer lunch and private dining rooms for events.

A charge from The Capital Grille on your card statement usually reflects payment for a meal, drinks at the bar, tax, and any tip you added to the bill. It may also include charges for a private dining event, gift card purchase, or group reservation. In some cases, you might first see a pending authorization (often slightly higher than the bill if a tip is anticipated), which is later adjusted to the final amount after the tip is processed.

If you have questions about a charge, start by comparing the transaction date and amount with your dining receipts or reservation history at The Capital Grille, including business meals or group events someone else may have booked under your card. You can contact the specific restaurant location directly using the phone number listed on your receipt or on the location’s page at thecapitalgrille.com. For disputed charges or missing receipts, ask to speak with a manager; they can look up your check by date, time, and last four digits of your card and provide a copy or clarify any billing issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Capital Grille.

  1. The Capital Grille 2502 E Camelback Rd

Frequently Asked Questions

Why is my Capital Grille charge higher than the amount on my receipt?

If you’re comparing to the pre-tip amount, the final charge will include any gratuity you added. Some banks also show an initial authorization amount that can differ slightly from the final total until the tip is processed. Check the final, signed copy of your receipt to confirm the billed amount.

Can The Capital Grille place a temporary hold or authorization on my card?

Yes. Like many restaurants, The Capital Grille may place a temporary authorization on your card when you open a check. This hold may be slightly higher than the bill to account for an expected tip and will be adjusted to the final amount once the payment is fully processed.

How can I get a copy of my receipt from The Capital Grille?

Contact the specific Capital Grille location you visited, provide the visit date, approximate time, total amount, and last four digits of your card. A manager or host can typically locate your check in their system and email or print a copy of your receipt.

How do I dispute a Capital Grille charge I don’t recognize?

First, verify whether you or an authorized user on your card dined at The Capital Grille around that date, including any business or group meals. If it still seems unfamiliar, call the restaurant location listed on your statement or on the website to have them look up the transaction, and if necessary, contact your card issuer to initiate a formal dispute.

Does The Capital Grille sell gift cards, and how do those charges appear?

Yes, The Capital Grille sells both physical and digital gift cards. A gift card purchase made in-restaurant will usually appear as a standard charge from The Capital Grille at that location. Online gift card purchases through Darden’s system may also reference The Capital Grille or Darden Restaurants in the descriptor.

Can I be charged a cancellation fee for a reservation at The Capital Grille?

Some locations may require a credit card to hold large-party or special-event reservations and can charge a cancellation or no-show fee if you do not modify or cancel within the stated time window. Any such policies are typically disclosed at the time of booking and may appear in your confirmation email.

How do I contact The Capital Grille about a billing issue for a private dining event?

Reach out directly to the Private Dining or Sales Manager at the specific location where your event was held. Their contact information is listed on that restaurant’s page at thecapitalgrille.com. Provide your event date, name on the booking, and the last four digits of the card used so they can review the banquet check and associated charges.

Does The Capital Grille have any recurring or subscription-style charges?

No. The Capital Grille does not operate on a subscription model; charges are typically one-time transactions for meals, drinks, events, or gift cards. Any recurring charges labeled with The Capital Grille name should be reviewed carefully with your card issuer in case of card misuse or stored-card arrangements through a third party.

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