The DEA Store is an independent homewares and design shop in Redfern, offering carefully curated ceramics, tableware, textiles and other objects for the home from local and international designers, with a strong focus on Japanese and artisanal pieces.
The DEA Store is an independent homewares and design shop based in Redfern, NSW, Australia, known for its carefully curated selection of ceramics, tableware, textiles and everyday objects for the home. They focus strongly on Japanese and artisanal pieces, sourcing work from both local Australian makers and international designers. Shoppers can purchase in person at the Redfern store or online via thedeastore.com, where many of their small-batch and handcrafted items are available for delivery.
A charge from “The DEA Store” or “THEDEASTORE.COM” may appear on your bank or card statement after you purchase homewares, ceramics, gifts, or textiles either in-store (using their point-of-sale terminal) or through their website. Charges are typically one-time payments for physical goods rather than subscriptions, but you might also see a charge for a digital gift card or a phone order they process through their online payment system. If you ordered online, you might notice a pending or pre-authorisation charge when you place your order, which then settles to the final amount once payment is captured.
To verify a charge from The DEA Store, start by checking recent receipts, email order confirmations from thedeastore.com, and any gift purchases you may have sent to someone else. If you still have questions, visit their website and use the contact details or contact form to provide your full name, approximate purchase date, and the exact amount shown on your statement so they can look up the transaction. Common billing issues—such as duplicate charges, incorrect amounts, or questions about returns—are usually resolved by sharing your order confirmation number or EFTPOS/terminal receipt, so keep those handy when you reach out.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The DEA Store.
Why did I get a charge from The DEA Store on my card?
You’ll typically see a charge from The DEA Store after purchasing ceramics, homewares, textiles, or gifts either at their Redfern shop or via thedeastore.com. In-store purchases appear under the shop’s merchant name, while online orders may show the website name or payment gateway descriptor. Review your recent in-store visits, online orders, and any gifts or special orders placed by phone around the date of the charge.
Does The DEA Store offer subscriptions or recurring billing?
The DEA Store primarily processes one-off payments for physical products and does not commonly offer subscription plans or automatic recurring billing. If you see more than one charge in a short period, it is usually due to multiple separate purchases (for example, multiple online orders or repeat in-store visits), not an ongoing membership. If you suspect a recurring pattern you don’t recognise, contact them with dates and amounts so they can confirm whether each charge matches a distinct order.
Why do I see a pending or slightly different amount from The DEA Store?
For online orders, your bank may first show a pending or pre-authorisation amount when you place the order, which later updates to the final settled total after payment is captured. This can differ slightly if shipping costs, currency conversion, or adjustments such as the removal of an out-of-stock item are applied before final confirmation. Pending holds normally drop off automatically once the final charge is processed or the authorisation expires.
How can I get a copy of my receipt or order confirmation from The DEA Store?
If you ordered online from thedeastore.com, check your email (including spam/junk folders) for an order confirmation sent at the time of purchase. For in-store transactions, your receipt would have been printed or optionally emailed at the point of sale. If you can’t find it, contact The DEA Store via their website with the last four digits of your card, the exact charge amount, and the transaction date so they can attempt to retrieve a record of your purchase.
How do I cancel or change an online order I placed with The DEA Store?
Because The DEA Store sells many small-batch and artisanal items, orders are often prepared and shipped quickly, so changes are time-sensitive. If you need to cancel, update your shipping address, or alter items, reach out as soon as possible through the contact details on thedeastore.com, quoting your order number. If the order has not yet been packed or dispatched, they may be able to modify or void the transaction; once shipped, you’ll typically need to follow their returns or exchange process instead.
What is The DEA Store’s refund or return policy for mystery or incorrect charges?
If you believe you’ve been incorrectly charged—such as a duplicate payment or the wrong amount—contact The DEA Store directly with your statement screenshot and any receipts or order emails. They can verify the transaction, confirm whether multiple charges correspond to multiple orders, and process a correction or refund where appropriate. For standard change-of-mind returns on correctly supplied items, refer to the returns information on their website or your receipt, as conditions (time frames, store credit vs. refund, and item condition) may apply.
How can I contact The DEA Store about a charge on my statement?
Visit thedeastore.com and use the contact form or listed email address to reach their team, including your name, preferred contact details, charge amount, and transaction date so they can locate your order. If you’re local, you can also visit their Redfern shop with your bank statement and any receipts for in-person assistance. Avoid sending full card numbers by email—only provide the last four digits if requested for transaction lookup.
I don’t recognise a The DEA Store charge—what should I do?
First, ask anyone who shares your card or lives in your household whether they recently bought homewares, ceramics, gifts, or textiles from a shop in Redfern or from thedeastore.com, as many mystery charges turn out to be legitimate shared purchases. Next, search your email for “The DEA Store” or “thedeastore.com” for an order confirmation around the date of the charge. If no one recognises the transaction and you have no matching receipt or order email, contact The DEA Store to check their records and then speak with your bank or card issuer about disputing potential unauthorised use.