The Fine Food Store

Restaurant95% confidence

The Fine Food Store is a family-owned café and casual eatery in The Rocks, Sydney, serving breakfast, brunch, and lunch along with specialty coffee that is roasted in-house.

Sydney, New South Wales, Australia
finefoodstore.com

About The Fine Food Store

The Fine Food Store is a family-owned café and casual eatery located in The Rocks, Sydney, New South Wales. Known for its relaxed atmosphere and quality-focused menu, it serves breakfast, brunch, and lunch dishes alongside specialty coffee roasted in-house. Guests can typically dine in, take away, or order coffee and food to go, and the café often caters to locals, workers in the area, and visitors exploring The Rocks.

A charge from “The Fine Food Store,” “Fine Food Store Rocks,” or a similar descriptor may appear on your bank or card statement after you pay for a meal, coffee, takeaway order, or small group booking at the café. Charges may come from in-store card terminals, online or phone orders (for pickup or occasional catering), or through third-party delivery platforms if The Fine Food Store is listed as the merchant of record. You might also see multiple charges if you split bills, add a tip, adjust the payment method at the counter, or if your bank shows a temporary pre‑authorization before the final transaction settles.

If you’re unsure about a Fine Food Store charge, start by checking your recent visits to The Rocks, any coffee runs, work lunches, or food delivery orders around the date of the transaction. Look at your email and SMS for digital receipts or order confirmations, and check food-delivery apps you use to see if the order was processed under The Fine Food Store’s name. For questions or to dispute an amount, contact the café directly via the details on finefoodstore.com or on their Google/Maps listing, and have the transaction date, amount, and last four digits of your card ready. If you still don’t recognize the payment after speaking with them, reach out to your bank or card issuer to report and investigate potential unauthorized use.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Fine Food Store.

  1. THE FIND FOOD STORE THE ROCKS AUS

Frequently Asked Questions

Why do I see a charge from The Fine Food Store on my statement if I don’t remember eating there?

Many customers visit The Fine Food Store while exploring The Rocks or during workdays and may forget small coffee or takeaway purchases. Also, orders made through some food-delivery or ordering apps may show up on your statement under “The Fine Food Store” rather than the app name, depending on how the payment is processed. Check your recent delivery history and any visits to The Rocks around the transaction date to confirm.

What kinds of purchases usually result in a Fine Food Store charge?

Most charges come from in‑person café transactions such as breakfast, brunch, lunch, coffee, and baked goods, or from takeaway and pickup orders. You may also see a charge linked to group bookings, catering-style orders, or prepaid orders placed over the phone or online if they offer that at the time. The total amount often reflects food, drinks, and any surcharges such as weekend or public‑holiday surcharges if applicable.

Why does my Fine Food Store charge look higher than my meal cost?

The final amount can be higher if you added a tip at the terminal or if a weekend or public-holiday surcharge applied to your bill, which is common practice in Australia. If you paid for multiple people on one card or included takeaway items, the total may also be more than you recall. Review your receipt if you have it, or contact the café directly and provide the date, time, and amount so they can check the bill details in their point‑of‑sale system.

Can The Fine Food Store place a temporary authorization hold on my card?

In most standard café transactions, your card is charged only for the final amount; however, some banks display a temporary pending amount before the charge settles. If you paid via a mobile wallet or certain payment apps, an authorization hold may appear first and then be replaced by the final Fine Food Store charge once processed. These pending holds usually drop off automatically within a few business days.

How can I get a copy of my receipt from The Fine Food Store?

If you paid in person, you may have been offered a printed receipt or an emailed receipt at the time of purchase. If you need a copy after the fact, contact The Fine Food Store via the details on finefoodstore.com or through their listed phone/email and provide the exact transaction date, approximate time, amount, and last four digits of your card so they can search their records. For delivery or online orders, you can also check the order history and receipts within the app or website you used.

How do I dispute or request a refund for a Fine Food Store transaction?

Start by contacting The Fine Food Store directly and explaining the issue—for example, being charged twice, an incorrect amount, or not receiving an item you paid for. Have your receipt or statement details ready so staff can look up the transaction in their system and, if appropriate, process a correction or refund back to the same card. If you suspect fraud or cannot resolve the matter with the café, contact your bank or card issuer promptly to initiate a formal dispute.

Does The Fine Food Store offer gift cards or prepaid vouchers, and how do those appear on my statement?

If The Fine Food Store offers gift cards or prepaid vouchers (either directly or through third-party platforms), the purchase may appear as a single charge under their café name or under the issuing platform. When the card or voucher is redeemed in-store, you typically will not see a new charge unless the bill exceeds the voucher value and you pay the difference by card. If you’re unsure whether a charge is for a voucher purchase or a regular visit, contact the café with your statement details.

How can I contact The Fine Food Store about an unfamiliar charge?

Visit finefoodstore.com to find their current contact details, including phone number and, where available, an email address or contact form. When you reach out, provide your full name as it appears on the card, the transaction date, exact amount, and the last four digits of your card so they can locate the payment. You can also visit the café in person in The Rocks, Sydney, with a copy of your bank statement (with sensitive details covered) to discuss the charge with a staff member or manager.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare The Fine Food Store

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you