About The Home Depot
The Home Depot is a major home improvement retailer that operates big-box stores across the United States, Canada, and Mexico. It offers building materials, hardware, tools, appliances, plumbing and electrical supplies, lawn and garden products, and more for both DIY customers and professional contractors. Many locations also feature a dedicated Tool & Truck Rental center where customers can rent equipment such as power tools, floor sanders, lawn and garden machinery, and trucks for hauling materials.
A card descriptor like “HD RENTAL” most commonly corresponds to The Home Depot’s tool or equipment rental services, or sometimes a truck rental tied to a specific store location. These charges are typically one-time rentals, but can also include deposits or additional fees if equipment is returned late or damaged, or if extra mileage or time is used on a rented truck. You may see separate line items for the base rental charge and any add-on protections, fuel, or cleaning fees.
If you have questions about an “HD RENTAL” charge, you can verify it by checking your paper or emailed rental agreement and receipts from your recent visits to The Home Depot, or by logging into your Home Depot account if you booked online. You can also contact the specific store where you rented the equipment or truck; the store number and location often appear on the receipt, and customer service at that store can look up your rental by date, name, or card number. If you still can’t identify the transaction, you can call The Home Depot’s general customer service number listed on their website or on your receipt, and if needed, dispute unrecognized charges with your card issuer after confirming that no one else on your account authorized the rental.