The Merrywell

Restaurant92% confidence

The Merrywell is a pub-style restaurant and bar at Crown Perth in Burswood, Western Australia, serving American-influenced comfort food, burgers and pub classics alongside beer, cocktails and live entertainment.

Burswood, Western Australia, Australia
crownperth.com.au
Owned by Crown Resorts

About The Merrywell

The Merrywell is a casual pub-style restaurant and bar located at Crown Perth in Burswood, Western Australia. Known for its American‑influenced comfort food, the venue focuses on hearty burgers, share plates, wings, and elevated pub classics, along with a wide range of tap beers, wines, and cocktails. It caters to both dine‑in guests and bar patrons, including people visiting Crown Perth for gaming, events, and hotel stays, and often features a lively atmosphere with sports on screens and regular entertainment.

A charge from “The Merrywell,” “Merrywell Crown Perth,” or similar wording typically appears on your bank or card statement after you have dined or purchased drinks at the venue, or if you’ve ordered food and beverages that were added to a Crown Perth hotel room account and then settled by your card. The amount can include food, drinks, takeaway orders, and any applicable surcharges (for example, weekend or public‑holiday surcharges, or card processing fees). You may also see multiple smaller charges from the same date (separate bar and table bills), a tip/gratuity added after the initial authorization, or a pre‑authorization hold if your card was opened as a bar tab.

If you’re unsure about a Merrywell charge, start by checking your calendar, emails, and text messages around the transaction date for booking confirmations or receipts from Crown Perth or The Merrywell. Look for receipts in your email associated with any online bookings or hotel stays, and review any Crown Perth room folios if you charged back to a room. If the charge still doesn’t look familiar, contact Crown Perth’s general enquiries or The Merrywell directly via the contact details at crownperth.com.au, providing the date, amount, and last four digits of your card so they can locate the transaction, re‑send a copy of the bill, explain any surcharges or tips, and help resolve disputes or incorrect charges.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Merrywell.

  1. CROWN THE MERRYWELL BURSWOOD AUS
  2. Crown Perth Merrywell Burswood AU

Frequently Asked Questions

Why do I see a charge from The Merrywell on my statement if I stayed at a Crown Perth hotel?

If you stayed at a Crown Perth hotel, food and drinks from The Merrywell may have been charged back to your room and then settled with the payment card you used at checkout. On your bank or card statement, this can sometimes appear as a direct charge from The Merrywell rather than the hotel itself. Review your final hotel folio or checkout invoice for line items from The Merrywell that match the date and amount of the charge.

Can The Merrywell place a pre‑authorization or temporary hold on my card?

Yes. If you opened a bar tab or left your card with the bar, The Merrywell may place a temporary pre‑authorization on your card to confirm available funds. This hold is usually higher than the final spend to allow for additional drinks or a tip. Once the tab is closed and the final amount is processed, the unused portion of the hold is automatically released by your bank, typically within a few business days.

Why is the amount from The Merrywell higher than the bill I remember?

The final charge can be higher than the initial bill if a tip was added after the original authorization, if you ordered additional items after your first payment, or if a surcharge (for example, weekend, public holiday, or card processing surcharge) was applied. It’s also possible that multiple small orders were combined into one final transaction on a bar tab. You can contact The Merrywell or Crown Perth with the transaction details to request an itemised receipt and confirm exactly what was included.

Does The Merrywell offer any set menus, packages, or minimum spend amounts that could explain a larger charge?

At busy times, event days, or for group bookings, you may be offered set menus, sharing platters, or drinks packages at a fixed per‑person price. These can result in a single larger transaction instead of multiple smaller food and drink purchases. If you attended a group event or celebration at Crown Perth, check with the event organiser or contact The Merrywell to confirm the agreed pricing and what was included in your charge.

How can I get a copy of my receipt or itemised bill from The Merrywell?

You can request a copy of your receipt by contacting Crown Perth and asking to be transferred to The Merrywell, or by using the contact details on the Crown Perth website (crownperth.com.au) and providing the date, approximate time, amount, and last four digits of your card. Staff can search their point‑of‑sale system and email you an itemised bill. This will show all food, drink, tips, and surcharges that made up the total you see on your statement.

How do I dispute or request a refund for a charge from The Merrywell?

If you believe you were charged incorrectly, contact The Merrywell or Crown Perth as soon as possible with your transaction details and any receipts or bank screenshots. In many cases, billing errors such as duplicated charges, wrong amounts, or incorrect surcharges can be verified in their system and adjusted or refunded back to your card. If you cannot resolve it directly with the venue, you can then contact your bank or card issuer to lodge a formal dispute.

Does The Merrywell have any recurring charges or subscriptions?

No. The Merrywell is a restaurant and bar, and all charges are tied to one‑time purchases of food and beverages or event‑related packages. You should not see any recurring or subscription‑style billing from The Merrywell. If multiple similar charges appear over time, review whether you have visited Crown Perth on those dates, or contact the venue to confirm each transaction.

Why do I see multiple same‑day charges from The Merrywell on my card?

Multiple same‑day charges can occur if you paid separately at the bar and the restaurant, split bills across different orders, or closed and reopened tabs during the same visit. Each transaction is processed individually and will appear as its own charge. Compare the times and amounts if visible in your banking app, and contact The Merrywell if you need help matching charges to specific receipts.

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