The New Paragon Cafe

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Local cafe and takeaway restaurant in Cootamundra, New South Wales, serving pizzas, burgers, fried foods and other casual meals with dine‑in, takeaway and delivery options.

Cootamundra, New South Wales, Australia

About The New Paragon Cafe

The New Paragon Cafe is a long‑standing local café and takeaway restaurant in Cootamundra, New South Wales, Australia. Known for casual, family‑friendly dining, it typically serves a menu of pizzas, burgers, fried foods (like fish and chips, schnitzels, and snack packs), lighter café meals, and soft drinks or coffee. Customers can usually choose between dine‑in, phone‑ahead pickup, and local delivery, and the venue often caters to both everyday meals and informal gatherings.

A charge from “THE NEW PARAGON CAFE,” “NEW PARAGON CAFE COOTAMUNDRA,” or a similar description on your bank statement usually relates to a food purchase made in person, over the phone, or through a delivery platform. This could be a one‑time transaction for dine‑in or takeaway, a group order paid on a single card, or a delivery order where the café is the fulfilment partner and a third‑party service processes the payment. In some cases, you might see a pending or slightly higher amount first (an authorization hold) when you tap or insert your card; this typically adjusts to the final bill once tips, surcharges, or order changes are confirmed.

If you do not immediately recognize the charge, start by checking your email or SMS for order confirmations or receipts around the transaction date, including orders made via food delivery apps. Ask family members or colleagues who may have used your card or a saved card on a shared device. To resolve questions, you can contact The New Paragon Cafe directly by phone or in person during opening hours—staff can usually confirm the date, time, and amount of your purchase from their point‑of‑sale records. If the transaction still looks incorrect, contact your bank or card issuer to dispute the charge, providing any receipts, screenshots, or delivery statements you have as supporting documentation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The New Paragon Cafe.

  1. SMP*The New Paragon Ca Cootamundra AUS

Frequently Asked Questions

Why was I charged by The New Paragon Cafe when I only ordered a small meal?

The final amount from The New Paragon Cafe can be higher than the base meal price because of extras such as added toppings, sides, upgraded drinks, card surcharges, and, if applicable, delivery or service fees from a partner platform. Compare the amount on your bank statement to the itemized receipt from the café or your food delivery app. If you’re missing a receipt, you can ask the café to look up the transaction by date, time, and amount to clarify what was included.

What are typical charge amounts from The New Paragon Cafe?

Common transactions from The New Paragon Cafe range roughly from AUD $10–$25 for a single burger or snack meal, and AUD $20–$50 or more for pizzas, family packs, or multiple meals. Delivery or online orders may appear slightly higher due to platform service fees and delivery charges. If the amount on your statement is significantly above what you’d expect for your order size, contact the café or check your delivery app order history for an itemized breakdown.

Why do I see multiple charges from The New Paragon Cafe on the same day?

Multiple same‑day charges can happen if you split an order into more than one payment, placed separate orders (for example, one dine‑in and one takeaway), or added items later that were processed as a new transaction. It may also occur if an initial pending authorization didn’t drop off correctly after the final charge was processed. Review your receipts and food app order history; if you suspect a duplicate payment, contact the café or your bank with the exact times and amounts for review.

Can The New Paragon Cafe place an authorization hold or a higher pending amount on my card?

Yes. Like many restaurants, The New Paragon Cafe’s payment terminal or an associated delivery service may place a temporary authorization hold when you tap or insert your card. This amount can appear slightly higher or as a generic pending charge while the payment is being finalized. The pending hold is normally adjusted to the actual transaction total within a few business days; if a pending hold remains or appears to have posted twice, contact your bank and the café for clarification.

How can I get a copy of my receipt or tax invoice from The New Paragon Cafe?

If you paid in person, you may have received a printed EFTPOS receipt and an itemized docket at the time of purchase. If you no longer have them, you can usually request a copy directly from The New Paragon Cafe by providing the transaction date, approximate time, and the exact amount charged. For delivery or online orders placed through a platform (such as a food delivery app), you can also find an itemized invoice in your order history within that app.

How do I resolve a charge from The New Paragon Cafe that I don’t recognize?

First, confirm that no one in your household used your card, a saved card in a delivery app, or a shared device for a food order from The New Paragon Cafe around that date. Check email, SMS, and app notifications for any order confirmations. If you still don’t recognize it, contact the café directly and ask them to look up the transaction; they can confirm the order details and payment method used. If it appears to be fraudulent or cannot be matched to any order, promptly report it to your bank or card issuer and request that they investigate or reverse the charge.

What is The New Paragon Cafe’s policy on refunds or incorrect orders?

As a local restaurant, The New Paragon Cafe typically handles refunds or adjustments on a case‑by‑case basis, especially if there was an error with items, pricing, or duplicate payments. If you believe you were overcharged or your order was incorrect, contact the café as soon as possible with your receipt or order confirmation. For delivery platform orders, you may need to raise the issue through the app’s support system first, although the café may still help verify what was prepared and charged.

Can I cancel or change a delivery or pickup order from The New Paragon Cafe after being charged?

Once an order has been prepared or is out for delivery, cancellation is often not possible, and charges may still apply. If you need to cancel or modify an order placed directly with The New Paragon Cafe, call them immediately so they can advise whether changes are still possible. For orders placed via a delivery app, use the in‑app support tools to request a change or cancellation; eligibility for refunds or credits will depend on the platform’s and the café’s policies.

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