The Orkney Grill

Fast Food85% confidence

The Orkney Grill is a Kirkwall-based catering van in Orkney, Scotland, serving handmade burgers and hot food made from locally sourced ingredients.

Kirkwall, Orkney Islands, Scotland, United Kingdom

About The Orkney Grill

The Orkney Grill is a small, independent catering business operating from a mobile van in Kirkwall on the Orkney Islands in Scotland. Founded by chef Andrew McLuckie, it focuses on homemade burgers and hot food prepared from locally sourced Orkney meat and produce, with a simple menu of burgers, rolls, and similar grill-style offerings. The business is featured in local Orkney food guides as a casual, takeaway-style option rather than a sit‑down restaurant, emphasizing fresh, cooked‑to‑order food from a mobile pitch around Hatston / Kirkwall.

A charge from “THE ORKNEY GRILL” on a card statement is most likely from purchasing food or drinks directly at the catering van—typically a one‑time transaction for burgers, breakfast rolls, or similar takeaway items. Since it is a small local operation, amounts are usually modest, matching the cost of individual meals or small group orders. There is no evidence of subscription or recurring billing associated with this merchant; any repeat charges would reflect separate visits or multiple orders.

If you have questions about a charge, the best first step is to check the date and amount against when you or someone in your household may have visited a food truck or catering van in Kirkwall, especially near Hatston or the harbour area. Receipts are often paper-based, so look for any physical receipts or confirmation messages from that day. The Orkney Grill is listed in local guides with a contact phone number and email, so you can try reaching out directly if needed, or check their presence on local directories and social media for current contact details. If you still can’t confirm the transaction, contact your card issuer to review the charge and discuss dispute options.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Orkney Grill.

  1. THE ORKNEY GRILL

Frequently Asked Questions

What kind of purchases usually result in a charge from The Orkney Grill?

Charges from The Orkney Grill typically come from buying takeaway food such as burgers, breakfast rolls, and other grilled items from their catering van in Kirkwall. Each charge usually corresponds to a single visit or order, often in the range of typical fast‑food meal prices.

Does The Orkney Grill run subscriptions or recurring payments?

No. The Orkney Grill operates as a local catering van and does not offer subscription services or recurring billing. If you see multiple charges, they are almost certainly from separate visits or orders placed on different dates.

Why might I see a small pending or slightly different amount from The Orkney Grill?

Because The Orkney Grill is a small operator, card payments may be processed through a mobile terminal or third‑party processor. In some cases you might briefly see a pending authorization that later posts at the final amount once the transaction is completed. Any large discrepancy should be queried with your card issuer.

How can I verify that a The Orkney Grill charge is legitimate?

Compare the transaction date, time (if shown), and amount with when you or a family member visited a food truck or catering van in Kirkwall. Think about recent trips to Orkney, visits near the Hatston/Kirkwall harbour area, or local events where food vans were present. Checking any paper receipts or bank notifications from that day can also help confirm the charge.

How do I contact The Orkney Grill about a billing question or receipt?

The Orkney Grill is listed in Orkney food and tourism guides with a contact telephone number and email for the owner, and they may also maintain a Facebook or local‑directory presence. Search locally for “The Orkney Grill Kirkwall” to find up‑to‑date contact details, then reach out with the date, approximate time, and amount of your transaction so they can look it up.

Can I get a refund from The Orkney Grill if I was charged in error?

Refunds are handled directly by The Orkney Grill. If you believe you were charged incorrectly, contact them with proof of the transaction (card statement screenshot, date, time, and amount). If you cannot reach them or disagree with the outcome, your bank or card issuer can advise on initiating a dispute.

Is The Orkney Grill a sit‑down restaurant or takeaway only?

The Orkney Grill operates primarily as a catering van, meaning it is takeaway‑focused rather than a full sit‑down restaurant. Your charge likely reflects counter service for food collected at the van rather than table service in a traditional dining room.

Why does my statement just say “THE ORKNEY GRILL” without a city or country?

Some card processors abbreviate location details for small merchants, so your statement may only show “THE ORKNEY GRILL.” This refers to the catering van based in Kirkwall on the Orkney Islands. If you were travelling in Orkney around the transaction date, it is very likely tied to a food purchase there.

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