The Ranch at Las Colinas

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The Ranch at Las Colinas is a Texas-inspired farm-to-table restaurant in Irving, Texas, serving contemporary American and Southwestern cuisine with a strong focus on locally sourced ingredients.

Irving, Texas, USA
Owned by Front Burner Restaurants, LP

About The Ranch at Las Colinas

The Ranch at Las Colinas is a full-service, Texas-themed restaurant located in Irving, Texas, known for its ranch-to-table approach and upscale yet rustic atmosphere. The menu features contemporary American and Southwestern dishes such as steaks, Texas wagyu, chicken-fried specialties, elk tacos, Gulf seafood, and seasonal plates, along with an extensive whiskey list and a well-regarded wine program. The restaurant offers indoor and patio seating, private dining spaces, and often features live music, making it popular for both business dinners and social gatherings.

A charge from this merchant typically appears when you dine at The Ranch at Las Colinas, order takeout or delivery, or pay for drinks or food during an event hosted there. Cardholders may also see charges related to group dinners, corporate events, private room bookings, and gratuities added to the bill. If you used a mobile wallet or a table-side POS, the descriptor may appear with a Toast (TST*) or similar processor prefix before the restaurant name, but the underlying merchant is still The Ranch at Las Colinas.

If you have questions about a charge, first compare the transaction date and amount with your dining receipts, email confirmations, or delivery-app order history. You can contact the restaurant directly using the phone number or contact form on their website for itemized receipts, clarification of gratuities, or to dispute possible errors. For unauthorized or unrecognized charges, contact your card issuer promptly to report the transaction; they may initiate a dispute while you attempt to confirm with the restaurant. Keeping copies or photos of your receipts when dining with groups can also help resolve split-check or tip-related discrepancies quickly.

Frequently Asked Questions

Why does my bank statement show a charge from "TST* RANCH IRVING TX"?

Many restaurants, including The Ranch at Las Colinas, use Toast or similar POS systems, which add a processor prefix such as "TST*" to card descriptors. A charge reading like "TST* RANCH IRVING TX" is most likely your payment for food and drinks at The Ranch at Las Colinas in Irving, Texas.

What types of purchases typically result in a charge from The Ranch at Las Colinas?

Most charges come from in-person dining, including lunch, dinner, brunch, bar tabs, and desserts. You may also see charges for private dining events, large group or corporate meals, as well as takeout or delivery orders placed directly or via third‑party platforms that settle under the restaurant’s merchant account.

Can The Ranch at Las Colinas place an authorization hold on my card?

Yes. Like many full-service restaurants, The Ranch at Las Colinas may place a temporary authorization for an estimated amount (often including an expected tip) when your card is run. The final posted charge may differ slightly once the actual tip is added, and any unused portion of the authorization is automatically released by your bank in a few days.

How do I get a copy of my receipt from The Ranch at Las Colinas to verify a charge?

Check your email if you requested an electronic receipt at the time of payment. If you don’t have it, call the restaurant directly or use the contact form on theranchlc.com with the transaction date, approximate time, last four digits of your card, and the exact amount so they can look up and re-send an itemized receipt.

How can I dispute or correct an incorrect tip or total from The Ranch at Las Colinas?

If you believe the tip or total is wrong, contact the restaurant as soon as possible with your receipt and transaction details. They can review the signed check and POS records and, if there was an error, process an adjustment or refund. If you cannot resolve it directly, you can open a dispute with your card issuer and provide copies of your receipt.

Does The Ranch at Las Colinas offer gift cards, and how do those charges appear?

When you buy a physical or digital gift card directly from The Ranch at Las Colinas or via their website, the charge will typically appear under the restaurant’s name or its operating group, but still tied to the Irving, TX location. The amount will match the gift card value plus any applicable fees or tax listed at checkout.

Could a delivery or online order from The Ranch at Las Colinas show up under a different name?

If you order through third-party apps like DoorDash or similar services, the charge may appear under the delivery platform’s name, not the restaurant’s. However, orders placed through the restaurant’s own online ordering, even if powered by a partner system, commonly settle as a charge from The Ranch at Las Colinas in Irving, TX.

How do I contact someone about a billing question for The Ranch at Las Colinas?

You can call the restaurant using the phone number listed on theranchlc.com or submit a message through their website’s contact page, including your name, phone number, transaction date, amount, and the last four digits of your card. For unresolved or potentially fraudulent charges, also notify your bank or card issuer immediately.

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