About The Urban Chook
The Urban Chook is a local fast-food and chicken shop based in Gledswood Hills, New South Wales, Australia. Known for its BBQ and charcoal chicken, they also serve burgers, salads, fish and chips, and a range of takeaway family meals. As a neighbourhood-style eatery, The Urban Chook focuses on quick, casual dining and takeaway orders for individuals and families, with ordering typically done in-store or via phone for pickup. Their latest opening hours, specials, and announcements are shared on their Facebook page at facebook.com/theurbanchook.
A charge from “THE URBAN CHOOK,” “URBAN CHOOK GLEDSWOOD HILLS,” or a similar description may appear on your bank or card statement when you purchase food or drinks at the restaurant. This can include one-time in-store payments, phone orders paid by card, large family meal orders, catering-style orders, or multiple smaller transactions on the same day. In some cases, you may see a temporary authorization or “pending” charge if your bank pre-authorizes your card when you place an order; this is usually adjusted to the final amount once the payment is completed.
If you’re unsure about a charge from The Urban Chook, first check your recent food purchases, receipts, and any SMS or email confirmations from the day of the charge. Compare the date and amount to times you or a family member may have ordered takeaway or eaten at the Gledswood Hills location. To resolve questions, you can contact the restaurant directly using the phone number and messaging options listed on their Facebook page, or visit in person with your bank statement and ID so staff can look up the transaction on their point‑of‑sale system. For billing issues like duplicate charges or incorrect amounts, your bank may also be able to provide a detailed transaction record or help dispute a transaction if it was not authorized by you.