The Venice Pizza Bar & Restaurant

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The Venice Pizza Bar & Restaurant (often branded as The Venice Albany) is an Italian restaurant in Albany, Western Australia, serving pizza, pasta, seafood, and other Italian-inspired dishes for dine‑in and takeaway/delivery.

Albany, Western Australia, Australia
thevenicealbany.com.au

About The Venice Pizza Bar & Restaurant

The Venice Pizza Bar & Restaurant (often branded as The Venice Albany) is a locally owned Italian restaurant in Albany, Western Australia, known for wood‑fired style pizzas, classic pastas, and family‑friendly dine‑in service. They offer a full menu including pizza, pasta, seafood dishes, salads, and desserts, along with soft drinks and alcoholic beverages where permitted. Customers can order for dine‑in, takeaway, or delivery (directly or via third‑party delivery apps), and bookings and online orders are typically made through their website at thevenicealbany.com.au or by phone.

A charge from “THE VENICE PIZZA BAR & RESTAURANT,” “THE VENICE ALBANY,” or a similar description may appear on your bank or card statement after you’ve paid for a meal in‑store, placed a phone or online takeaway order, or used a delivery service that lets the restaurant charge your card. The amount might reflect the cost of your food and drinks, plus any surcharges (such as public holiday surcharges, weekend surcharges, or delivery fees) where applicable. In some cases, you may see a temporary pre‑authorization or “pending” charge if your card was used to secure a booking, tab, or large order, which is usually adjusted to the final amount when the transaction is completed.

If you’re unsure about a charge from The Venice Pizza Bar & Restaurant, first check recent receipts, email confirmations, or SMS order confirmations from thevenicealbany.com.au or from delivery platforms you use. Compare the transaction date and amount with any recent visits to the restaurant or takeaway orders placed by you or family members. To resolve questions, contact the restaurant directly using the phone or contact details on their official website, provide the exact charge amount, date, and the last four digits of your card, and ask them to look up the transaction. If the restaurant cannot locate the payment or you still believe it’s incorrect, contact your bank or card issuer to dispute the transaction or block further charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to The Venice Pizza Bar & Restaurant.

  1. THE VENICE ALBANY ALBANY AUS

Frequently Asked Questions

Why do I see a charge from THE VENICE PIZZA BAR & RESTAURANT on my statement when I don’t remember eating there?

Many customers see this charge after a family member or friend has used their card to pay for a meal, takeaway, or delivery order from The Venice Pizza Bar & Restaurant (The Venice Albany). Check with anyone who has access to your card and review recent email or SMS confirmations from food delivery apps linked to your payment card. Also consider whether you used your card to pay for a group where you were later reimbursed in cash.

What amounts are typical for charges from The Venice Pizza Bar & Restaurant?

Statement amounts from The Venice Pizza Bar & Restaurant commonly reflect the total of pizzas, pastas, sides, drinks, and any surcharges or delivery fees. Smaller takeaway orders might show as modest amounts, while dine‑in meals for multiple people, including drinks, will appear higher. If the total on your statement doesn’t match what you remember, ask the restaurant for a copy of the itemised receipt for that date.

Can The Venice Pizza Bar & Restaurant place a temporary hold or pre‑authorization on my card?

In some situations—such as securing a large group booking, holding a bar tab, or processing certain online or phone orders—a temporary pre‑authorization may be placed on your card. This appears as a ‘pending’ charge and may differ slightly from the final bill. Once the actual payment is processed, the hold is either converted into the final charge or dropped off by your bank, usually within a few business days.

Why is my Venice Albany charge higher than the menu prices I saw online?

Differences between the statement amount and menu prices can be due to extras such as add‑on toppings, premium ingredients, drinks, desserts, or delivery and service fees. In Australia, weekend or public holiday surcharges, as well as card surcharges, may also apply. To confirm, request the detailed receipt from the restaurant for that specific date and time or review the order summary from the delivery platform you used.

How can I get a copy of my receipt or tax invoice from The Venice Pizza Bar & Restaurant?

If you paid in‑store, your original paper receipt is the best reference, but you can contact the restaurant and ask for a duplicate tax invoice for a specific date, amount, and last four digits of your card. For online or app orders, check your email inbox, SMS messages, or your order history in the delivery app, where invoices are usually stored. The restaurant may also be able to reprint or email an invoice if you provide enough transaction details.

How do I dispute or request a refund for a charge from The Venice Pizza Bar & Restaurant?

Contact the restaurant directly first, using the phone number or contact form on thevenicealbany.com.au, and explain the issue (for example, incorrect amount charged, duplicate transaction, or order problem). Have your transaction date, time, amount, and card details (last four digits only) ready so they can locate the payment and, if appropriate, issue a correction or refund. If you cannot resolve the issue with the restaurant, reach out to your bank or card issuer to raise a formal dispute.

Can The Venice Pizza Bar & Restaurant set up recurring or subscription-style charges on my card?

The Venice Pizza Bar & Restaurant is a traditional restaurant and takeaway business, so charges are typically one‑off payments for specific orders or visits. They do not normally operate subscription or membership billing like streaming services or gyms. If you see repeated charges you don’t recognise, review any frequent orders placed via delivery apps and, if necessary, ask your bank to block the card and investigate.

What should I do if I see multiple similar charges from The Venice Pizza Bar & Restaurant on the same day?

Multiple charges on the same day may reflect separate orders (for example, lunch and dinner), split bills processed as individual payments, or a pre‑authorization plus the final charge. First, verify with your receipts and any order confirmations from apps or email. If one of the entries appears to be a true duplicate, contact the restaurant and then your bank to request that the extra charge be reversed.

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