Three Blue Ducks

Restaurant96% confidence

Three Blue Ducks is an Australian hospitality group operating casual, farm-to-table restaurants focused on ethical, sustainable, locally sourced food, with venues in New South Wales and Victoria.

Bronte, New South Wales, Australia
threeblueducks.com

About Three Blue Ducks

Three Blue Ducks is an Australian hospitality group best known for its casual, farm-to-table restaurants that champion ethical, sustainable and locally sourced produce. Founded by a group of chefs and surfers, the Ducks operate venues in Bronte (NSW), Rosebery (Sydney, NSW), Byron Bay (NSW), and Melbourne (VIC), plus event and wedding spaces at some locations. Their venues typically offer breakfast, lunch and dinner services, weekend brunch, catered events, weddings, and private functions, as well as gift vouchers and occasional cooking or farm-related experiences. You’ll often see their name associated with seasonal menus, free-range meats, and partnerships with local farmers and producers.

A Three Blue Ducks charge may appear on your bank or card statement after you dine at one of their restaurants, purchase drinks at the bar, settle a group booking, buy a gift voucher through threeblueducks.com, or pay a deposit for an event or wedding. Depending on the venue and payment processor, the descriptor may look like “THREE BLUE DUCKS BRONTE,” “3 BLUE DUCKS ROSEBERY,” “THREE BLUE DUCKS BYRON,” or similar, often including the suburb or a payment gateway reference. You may also see separate charges for a booking deposit and the final bill, or a temporary pre-authorisation hold if you provided a card to secure a reservation or bar tab—these holds usually drop off automatically once the final transaction is processed.

If you’re unsure about a Three Blue Ducks charge, first check recent dining outings, group events, and any online purchases of gift cards or event deposits, including bookings made in someone else’s name using your card. Review email confirmations or receipts from Three Blue Ducks, which are typically sent when you book online, pay a deposit, or buy a voucher. To clarify a specific transaction, contact the venue you visited via the phone or email listed at threeblueducks.com/contact, providing the transaction date, amount and last four digits of your card. If the charge appears incorrect (e.g., double charge, wrong amount, deposit not deducted), the venue can usually locate the bill in their system, reissue a receipt, adjust the charge, or advise on refund options.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Three Blue Ducks.

  1. DUCKS BYRON PL EWINGSDALE AUS
  2. DUCKS BYRON PL\11 EWINGSDALE ROAD\EWINGS

Frequently Asked Questions

Why do I see a charge from Three Blue Ducks on my statement?

Most card statements show a Three Blue Ducks charge after you’ve dined at one of their venues, paid for drinks at the bar, settled a group bill, or purchased a gift voucher or event deposit online. The descriptor often includes the venue suburb (e.g., Bronte, Rosebery, Byron, Melbourne) and may come through a payment processor, so it might appear as something like “THREE BLUE DUCKS BRONTE” or “3 BLUE DUCKS ROSEBERY AU.” If someone else in your group used your card to pay or split the bill, the charge will still show under the restaurant’s name on your statement.

What are typical amounts for a Three Blue Ducks charge?

Common transaction amounts range from about AUD $30–$70 for a solo breakfast or lunch, $80–$200+ for couples dining with drinks, and higher totals for group dinners or functions depending on set menus and beverages. Online gift vouchers are usually sold in rounded amounts (e.g., $50, $100, $150, $200 or custom values), while event deposits can be several hundred to several thousand dollars depending on the package and guest count. If the charge amount matches one of these patterns and aligns with a recent visit or booking, it is likely a genuine Ducks transaction.

Why do I see both a small pending amount and a final charge from Three Blue Ducks?

Some Three Blue Ducks venues or their payment providers may place a temporary pre-authorisation on your card to secure a booking, hold a bar tab, or verify your card when you book online. This can appear as a pending amount (sometimes a set amount like $1–$10, or an estimated spend) that later disappears or is adjusted when the final bill is processed. The final posted transaction should reflect your actual dining or bar total, and the earlier pending hold should drop off automatically within a few business days.

How do I cancel or change a Three Blue Ducks booking or event to avoid extra charges?

To cancel or modify a standard restaurant reservation, use the booking link in your confirmation email or contact the specific venue directly via the details listed at threeblueducks.com. For weddings and large events, you’ll usually need to email your assigned events coordinator or the events contact for that venue to change dates, guest numbers, or cancel, as special cancellation terms apply. Many group and event bookings have cut-off times and cancellation fees or non-refundable deposits, so always check the terms in your booking confirmation to understand what charges may still apply.

I paid a deposit to Three Blue Ducks—why is there another, larger charge as well?

For weddings, private functions, and some large group bookings, Three Blue Ducks typically charges a deposit upfront to secure the date, then charges the remaining balance closer to the event or on the day. Your final invoice should show the deposit as a credit deducted from the total package price. If you believe the deposit hasn’t been applied correctly, contact the venue or your events coordinator with your booking name, date, and proof of the deposit payment so they can reconcile the charges.

How can I request a refund or dispute a charge from Three Blue Ducks?

If you think you’ve been overcharged, double charged, or charged after a cancelled booking, reach out to the specific Ducks venue where the charge originated. Provide the transaction date, exact amount, last four digits of your card, and any receipts or confirmation emails, so staff can look up the bill in their point-of-sale system. Refunds are assessed case by case and, if approved, are usually processed back to the original payment method; it can take several business days for the credit to appear on your statement depending on your bank.

How do I contact Three Blue Ducks about a mystery charge?

Go to threeblueducks.com and use the Locations or Contact page to find the direct phone number and email address for the venue linked to your visit (e.g., Bronte, Rosebery, Byron, Melbourne). When you call or email, include the date and time you think you visited, the charge amount, and the name on the reservation or bill so staff can locate your transaction quickly. For event or wedding charges, it’s best to contact your events coordinator or the events email listed in your event documentation.

I bought a Three Blue Ducks gift voucher—how will it appear on my bank statement, and can I get a refund?

Gift vouchers purchased via threeblueducks.com generally appear as an online card-not-present transaction from “THREE BLUE DUCKS” or a similar descriptor, sometimes with the suburb of their head office or payment provider name. Vouchers are typically non-refundable once issued, but if you made a mistake with the amount or email address, contact them promptly with your order confirmation and they may be able to amend or resend the voucher. If you don’t recognise a voucher charge, check whether a family member used your card to purchase a gift before initiating a dispute with your bank.

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