TideWise

Other70% confidence

TideWise is a Brazilian technology company that develops and operates autonomous, uncrewed surface vessels and robotic systems for the maritime and naval industries.

Rio de Janeiro, Brazil

About TideWise

TideWise is a maritime technology company based in Rio de Janeiro, Brazil, specializing in intelligent robotic systems and uncrewed surface vessels (USVs) for offshore, coastal, port, and naval operations. The company designs, builds, and operates autonomous boats such as its Tupan and Suppressor-class USVs, which are used for hydrographic surveys, environmental data collection, asset inspection, logistics support, and defense-related applications. TideWise’s solutions aim to improve safety by reducing the need for human operators at sea, while also lowering operational costs and environmental impact for clients in sectors such as oil and gas, ports, offshore wind, and defense.([cbinsights.com](https://www.cbinsights.com/company/tidewise?utm_source=openai))

A TideWise charge on a bank or card statement is most likely related to a contracted service or project engagement, such as bathymetric surveys, environmental monitoring campaigns, offshore inspections, or other data-gathering and logistics missions performed using its uncrewed vessels. In some cases, charges may also stem from engineering or integration services, consulting, or custom technology solutions tied to long‑term industrial or government contracts. These amounts are typically higher-value, project-based invoices rather than small consumer purchases.

If you see a TideWise or “tidewise co” charge and are unsure about it, first cross‑check internal purchase orders, contracts, or project documents associated with maritime or offshore operations. The finance or procurement team that manages vendor relationships for naval, offshore, or port work will usually know the relevant TideWise contact and invoice details. To resolve questions, you can contact TideWise directly via the information on their official website, referencing invoice numbers, contract IDs, or project names; also verify with your bank or card issuer if you suspect fraud, and consider requesting a copy of the signed contract or purchase order to confirm the legitimacy of the charge.

Bank Statement Variations

3 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to TideWise.

  1. Paypal *TIDEWISES 402-935-7733
  2. tidewise co
  3. tidewises

Frequently Asked Questions

Why do I see a charge from TideWise or “tidewise co” on my company card?

This charge is usually related to a contracted service with TideWise, such as hydrographic surveys, environmental data collection, asset inspections, or other maritime operations using their uncrewed vessels. Check with your procurement or engineering department for any recent TideWise projects or purchase orders that match the charge amount and date.

Does TideWise bill as a one‑time project fee or on a recurring basis?

Most TideWise engagements are billed as project‑based or milestone invoices rather than small recurring subscriptions. However, long‑term service agreements or support contracts may involve periodic (e.g., monthly or quarterly) billing. Review your contract’s commercial terms or recent invoices to see whether your organization agreed to recurring services.

How can I verify what a specific TideWise charge corresponds to?

Compare the transaction date and amount with TideWise invoices, proposals, or contracts in your internal records. The charge should align with a quoted project phase, mobilization fee, or service milestone. If you are unsure, contact TideWise using the details on tidewise.io and provide the invoice or reference number from your internal documentation or from the charge description if available.

How do we dispute or request a refund for a TideWise charge?

Start by reviewing your contract to understand cancellation, change-order, and refund conditions. Then contact TideWise’s commercial or finance team with the invoice number, charge amount, and your reason for dispute (e.g., scope disagreement, duplicate billing). They can review and, if appropriate, issue a credit note or adjusted invoice. If you still suspect an unauthorized charge after speaking with them, contact your bank or card issuer to initiate a formal dispute.

Can I cancel ongoing TideWise services to stop future charges?

Any cancellation or suspension of TideWise services must follow the terms in your service contract, which may specify minimum commitment periods or notice requirements. Coordinate with your internal project owner and then notify TideWise in writing (usually via the contact listed in the contract or on their website) to request termination or modification of services and clarify when billing will stop.

Why is the TideWise charge amount relatively high compared to typical consumer transactions?

TideWise provides specialized engineering and maritime operations services, which are typically billed at industrial project scales rather than consumer price points. Charges often represent mobilization, vessel time, data processing, or technical consulting bundled into a single invoice, so amounts may be significantly higher than regular retail or software subscription charges.

What information should I have ready when contacting TideWise about a billing question?

Have the transaction date and amount, the last four digits of the card used, any associated internal purchase order or contract number, and a copy of the invoice if you have it. Sharing the legal entity name of your organization and the project name (for example, a specific offshore survey or port operation) will help TideWise quickly identify the relevant records.

Could a TideWise charge be related to software or data services rather than field operations?

Yes. While TideWise is best known for its uncrewed vessels and offshore services, some contracts may also cover data-processing, analytics, or specialized software and integration work. In those cases, the charge may correspond to delivery of processed datasets, reports, or software-related services tied to a broader maritime project.

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