About TomTom
TomTom is a Dutch technology company known for its GPS navigation devices, digital maps, real-time traffic information, and location-based software. From standalone sat nav units for cars, trucks, and motorcycles to the TomTom GO Navigation mobile app and embedded in-dash systems in various car brands, TomTom provides turn‑by‑turn routing, live traffic, and map updates across many countries. The company also powers location services for businesses and developers, including mapping and traffic APIs and fleet/telematics solutions.
A TomTom charge on your bank or card statement typically relates to a navigation subscription, a one‑time map or services purchase, or a product bought via tomtom.com. Common scenarios include recurring subscriptions for TomTom GO Navigation (monthly or yearly plans), paid map updates or traffic services for older devices, and software or service renewals for professional/fleet products. You may also see temporary authorization holds (often small amounts like $1/£1/€1) when you first add or update a payment method, start a trial, or make a purchase through TomTom’s online store or via an app store (Apple App Store or Google Play), which are usually reversed within a few days.
To verify a TomTom charge, start by signing in at tomtom.com or in the TomTom GO Navigation app and checking your “Orders,” “Subscriptions,” or “Services” section for billing history and invoices. Compare the date and amount on your statement with TomTom order confirmations in your email (search for “TomTom” or “orders@tomtom.com”) and check if a family member used TomTom on their phone or in‑car system. If you still have questions, visit support.tomtom.com for contact options (web form, chat, regional phone numbers) and be ready with the last four digits of your card, the exact amount, date of charge, and any order numbers; TomTom support can confirm what the payment was for, help cancel subscriptions, and advise on eligibility for refunds or dispute steps if needed.