Trang Restaurant

Restaurant80% confidence

Trang Restaurant is a Vietnamese and Asian restaurant located in West End, Brisbane, known for pho and a wide range of classic Vietnamese dishes. It has operated from the historic Rialto Theatre site on Hardgrave Road under the corporate entity Ngoc - Huong Pty Ltd, which has also traded as Retro Rialto.

West End, Queensland, Australia
trangrestaurant.com.au

About Trang Restaurant

Trang Restaurant is a long-standing Vietnamese and Chinese restaurant located at 2/59 Hardgrave Road in West End, Brisbane. Family‑owned and operating since 1995, it has become a local institution known for pho, classic Vietnamese noodle and rice dishes, and a wide range of Chinese favourites, with dine‑in, takeaway, and online ordering available. Trang trades seven days a week, typically from 10:00 am to 10:00 pm, and can be contacted via its website (trangrestaurant.com.au), phone on (07) 3255 1610, or email at maria@trangrestaurant.com.au.([trangrestaurant.com.au](https://trangrestaurant.com.au/))

A Trang Restaurant charge may appear on your bank or card statement after you’ve dined in at the West End venue, ordered takeaway directly from the restaurant, or placed an order through their online ordering system. The billing descriptor might display as “TRANG RESTAURANT,” “TRANG WEST END,” “TRANG RESTAURANT ON HARDGRAVE,” “NGOC – HUONG PTY LTD,” or “RETRO RIALTO,” reflecting the corporate entity and registered business names behind the restaurant.([trangrestaurant.com.au](https://trangrestaurant.com.au/)) In most cases this will be a one‑time charge covering your food, drinks, and any tip or card surcharge, though you may also see separate or adjusted amounts if a large group bill was split, items were added after the initial authorization, or if an automatic gratuity was applied.

If you’re unsure about a Trang Restaurant charge, first match the date and amount to any recent visits to the Hardgrave Road venue or takeaway orders, including group dinners where someone else may have used your card at the table. Check email or SMS confirmations from online orders, or receipts you received in‑store; if you booked a table through their website, your confirmation may also help verify the transaction. To resolve questions, you can contact the restaurant directly on +61 7 3255 1610 or via the contact form/email listed at trangrestaurant.com.au, and provide the exact transaction date, amount, and the description from your statement so staff can look up the corresponding bill.([trangrestaurant.com.au](https://trangrestaurant.com.au/))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Trang Restaurant.

  1. NGOC - HUONG PL WEST END AUS

Frequently Asked Questions

What types of purchases typically show up as a Trang Restaurant charge on my statement?

Most Trang Restaurant charges come from in‑person dining at their West End location, takeaway orders, or online orders placed through their official website or ordering links. The charge amount usually reflects your total bill, including food, drinks, GST, and any tip or card surcharge added at the terminal.

What billing name might Trang Restaurant use on my bank or card statement?

Depending on your bank and how the terminal is configured, the descriptor may appear as “TRANG RESTAURANT,” “TRANG WEST END,” or “TRANG RESTAURANT ON HARDGRAVE.” In some cases you may also see the corporate name “NGOC – HUONG PTY LTD” or a related trading name such as “RETRO RIALTO,” which are registered business names for the same operating company behind Trang Restaurant.([abr.business.gov.au](https://abr.business.gov.au/AbnHistory/View/20618619195?utm_source=openai))

How much do Trang Restaurant charges usually come to?

Trang is known locally for being an inexpensive to moderately priced Vietnamese and Chinese restaurant, with individual main dishes often in the rough range of about AUD $15–$25 and shared banquets or large group meals costing more depending on what is ordered and how many people are dining.([theurbanlist.com](https://www.theurbanlist.com/brisbane/directory/trang-restaurant?utm_source=openai)) If you see a significantly higher amount, it may represent a large group bill, multiple takeaway items on one order, or a combined food-and-drinks tab.

Can Trang Restaurant place an authorization hold or temporary charge on my card?

If you leave your card with staff to open a tab, or if their payment processor performs pre‑authorization, you may briefly see a pending amount that doesn’t match your final bill. This temporary hold is usually released automatically within a few business days and replaced by the final settled transaction once your actual total is confirmed. If a pending amount doesn’t drop off, contact both Trang Restaurant and your bank to investigate.

Does Trang Restaurant offer subscriptions or recurring billing?

No. Trang Restaurant operates as a traditional dine‑in and takeaway venue and does not sell meal subscriptions or memberships that bill you on a recurring basis. If you see repeated charges, they generally correspond to separate visits or orders; if you don’t recognize multiple transactions, check with family members who may have used your card and then contact the restaurant and your bank if needed.

How can I get a copy of my receipt or bill from Trang Restaurant?

If you paid in‑person, the printed EFTPOS receipt and the itemized docket given at the table are your primary records, so check any physical receipts you kept from that date. For lost receipts, you can call the restaurant on +61 7 3255 1610 or use the contact form/email on trangrestaurant.com.au with your name, visit date, approximate time, number of guests, and exact charge amount; staff may be able to locate and reprint or summarize the bill from their POS records.([trangrestaurant.com.au](https://trangrestaurant.com.au/))

How do I dispute a Trang Restaurant charge or request a refund or adjustment?

Start by contacting Trang Restaurant directly as soon as you notice the issue, ideally with your receipt and the transaction details from your bank statement. If you were overcharged, double‑charged, or charged for items you didn’t receive, staff can usually verify the bill in their point‑of‑sale system and process a refund or adjustment back to your card. If you cannot resolve the matter with the restaurant, you can then raise a formal dispute with your bank or card issuer, providing any correspondence and receipts as evidence.

What should I do if I don’t recognize a Trang Restaurant charge at all?

First, confirm whether you or anyone in your household recently visited 2/59 Hardgrave Road in West End, ordered Vietnamese or Chinese takeaway, or used your card to pay at the table during a group meal. If no one recognizes the transaction, contact Trang Restaurant with the exact descriptor, date, and amount so they can confirm whether the charge matches a bill and whose name it was under; if it still appears fraudulent, immediately notify your bank or card issuer so they can block the card, investigate, and potentially reverse the charge.

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