Transmit SMS is an Australian cloud-based SMS gateway and messaging platform used for marketing, alerts, and transactional text messaging via API and web interface.
Transmit SMS is an Australian cloud-based SMS gateway and messaging platform based in Sydney, NSW. Businesses use Transmit SMS to send and receive text messages for marketing campaigns, reminders, alerts, one-time passwords (OTPs), and other transactional notifications. The service can be accessed via an online dashboard or integrated directly into websites, apps, and CRMs through their API, allowing automated and large-scale messaging across Australia and internationally.
A Transmit SMS charge usually appears on a bank or card statement when a company has used their platform to send SMS messages on your behalf, or when you (or your business) have created an account with Transmit SMS. Common scenarios include pay‑as‑you‑go top‑ups for SMS credits, monthly subscription plans that include a message allowance, usage-based billing for high‑volume campaigns, or rental of virtual numbers/short codes. You may also see charges at the start of a trial converting to a paid plan, recurring monthly billing, or occasional adjustments when message volumes exceed your plan’s included allowance.
If you don’t immediately recognize a Transmit SMS charge, first check whether you manage any business, marketing, or IT accounts that send SMS notifications, and log into your Transmit SMS account at transmitsms.com to review invoices and payment history. Look for receipts in the email inbox associated with your business or developer accounts, and compare the date and amount with recent SMS campaigns or system integrations. For unresolved questions, use the support or contact form on transmitsms.com to reach their customer service team, providing the last 4 digits of the card, charge date, amount, and any reference numbers from your statement so they can trace the transaction, clarify what was billed, or assist with cancellations and refunds where appropriate.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Transmit SMS.
A recurring monthly charge from Transmit SMS usually indicates you are on an active subscription or have enabled automatic top‑ups for SMS credits. Many businesses configure their account so that when their SMS balance falls below a threshold, the system automatically purchases more credits. Log into your Transmit SMS account and check the Billing or Plans section to see whether you are on a monthly plan or have auto‑recharge enabled, and adjust or cancel it if needed.
What are the typical Transmit SMS billing amounts I might see on my statement?
Transmit SMS generally bills in Australian dollars (AUD) and charges are often in round amounts that reflect SMS credit bundles (for example, business-friendly increments like a few tens to a few hundreds of dollars) or monthly subscription fees. High‑volume senders may see variable monthly charges that match the number of messages sent plus any virtual number rentals or add‑ons. To see exactly how your amount was calculated, review your itemized invoices and usage reports in the Billing section of your Transmit SMS dashboard.
How does Transmit SMS pricing work—am I paying per message or a subscription fee?
Transmit SMS typically offers a pay‑as‑you‑go model where you purchase SMS credits, as well as volume-based or monthly plans for frequent senders. You are usually charged based on the number of outbound SMS units sent, destination country, and any extra services such as virtual numbers, short codes, or MMS if enabled. Your exact rates and any plan inclusions are listed in your account under Pricing, Billing, or Plan details, and you can upgrade or downgrade from there.
How can I cancel or pause my Transmit SMS service so I stop being charged?
To cancel or pause billing, log into your Transmit SMS account at transmitsms.com and go to the Billing or Account Settings area. Disable any auto‑recharge settings, downgrade or cancel your current plan, and ensure no future-dated campaigns are scheduled. If you are renting virtual numbers or short codes, you may also need to explicitly cancel those to avoid ongoing rental fees. If you cannot access your account, contact Transmit SMS support via their website and request cancellation in writing.
How do I request a refund or dispute a Transmit SMS charge I don’t recognize?
Start by logging into your Transmit SMS account to confirm whether the charge corresponds to SMS usage, a subscription renewal, or a number rental. If you still don’t recognize it, use the contact or support form on transmitsms.com to raise a billing query, including the charge date, exact amount, currency, and any statement reference (such as “TRANSMIT SMS” plus numbers). Transmit SMS can investigate which account generated the charge and may offer refunds or credits at their discretion if the billing was made in error. If you suspect fraud and cannot locate any related account, you should also contact your bank or card issuer.
Why do I see a small or duplicate Transmit SMS charge or a pending amount on my card?
Small or temporary Transmit SMS amounts can be card authorization holds used to verify your payment method when you add or update a card. These are not actual charges and should automatically drop off or be reversed within a few business days, depending on your bank. You may also see a pending transaction before your final invoice amount posts; once settled, it will reflect the actual charge for SMS credits or your monthly plan.
How can I find the invoice or receipt for my Transmit SMS charge?
Invoices and receipts are typically available within your Transmit SMS dashboard under Billing, Invoices, or Payment History. You can download PDF invoices that detail the number of messages sent, destination regions, any virtual number fees, taxes, and the total amount charged. Invoices are also often emailed to the account owner or billing contact, so check that inbox (and spam folder) for messages from Transmit SMS around the charge date.
What if someone else in my company set up Transmit SMS and I don’t know which account is being billed?
In many organizations, marketing, IT, or operations teams manage the Transmit SMS account, so a colleague may have set it up using a shared or departmental email. Ask your internal marketing/IT team if they use Transmit SMS for campaigns, reminders, or system notifications, and have them log in to review billing. If you still can’t locate the account, contact Transmit SMS through their website with the charge details so they can help identify which account is linked to your card, subject to security and privacy checks.