Tri-POD

Software80% confidence

Tri-POD is a software platform that provides an end-to-end e‑commerce and print‑on‑demand ecosystem for promotional products distributors, including white‑label online stores and integrated fulfillment.

Las Vegas, NV
tri-pod.com

About Tri-POD

Tri-POD is a technology company that offers a white‑label SaaS platform for promotional products distributors, enabling them to launch branded online stores that sell customized, print‑on‑demand merchandise. Through its integrated network of decorators and suppliers and its workflow/production management tools, Tri-POD handles the back‑end complexity of on‑demand production, order routing, and fulfillment so distributors can focus on sales and client relationships.([linkedin.com](https://www.linkedin.com/company/tri-pod?utm_source=openai))

A charge from “TRI-POD ME*” on a card statement is likely related to subscription or usage fees for Tri-POD’s platform, such as monthly per‑store SaaS charges under its Pay‑As‑You‑Grow plans or an enterprise subscription tied to its Ignition AI services. Their pricing model typically involves recurring monthly billing tied to active stores and/or enterprise agreements, charged automatically to the credit card kept on file in the distributor’s account. Depending on how the account is configured, you might see separate transactions for subscription fees and for additional services like artwork preparation or store setup.([app.tri-pod.com](https://app.tri-pod.com/pdfs/Tri-POD_terms_%26_conditions_-_august_2025.pdf?utm_source=openai))

If you don’t recognize a Tri-POD charge, the best approach is to log into your Tri-POD admin account (or ask your organization’s merch/distribution team to do so) and review the Billing or Subscription section for recent invoices and payment history. Compare the statement date and amount to line items in the platform’s billing records. For further questions or to dispute a charge, you can reach out via the contact information on tri-pod.com, providing your company name, store URL(s), and the last four digits of the card that was billed so support can locate the transaction quickly. If you still cannot match the transaction to an authorized account, contact your card issuer to report and investigate potential unauthorized use.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Tri-POD.

  1. TRI-POD ME*

Frequently Asked Questions

Why do I see a charge from TRI-POD ME* on my credit card statement?

This descriptor likely corresponds to a recurring SaaS or platform fee from Tri-POD for one or more active online stores on their print‑on‑demand merchandising platform. Sign in to your Tri-POD admin dashboard and review the Billing or Subscription section to confirm which store or plan generated the charge.

Is the Tri-POD charge a one‑time fee or a subscription?

Most Tri-POD platform fees are billed as recurring monthly charges tied to active stores under their Pay‑As‑You‑Grow or Enterprise plans, though you may also see separate line items for one‑off services such as artwork preparation or store setup. Check your subscription settings and recent invoices inside your Tri-POD account to see whether the amount is part of your ongoing plan or an additional service.([app.tri-pod.com](https://app.tri-pod.com/pdfs/Tri-POD_terms_%26_conditions_-_august_2025.pdf?utm_source=openai))

What are common charge amounts I might see from Tri-POD?

Common amounts include monthly per‑store subscription fees within the tiered Pay‑As‑You‑Grow pricing model (for example, lower per‑store fees at higher annual revenue volumes) and any enterprise fees negotiated in a Master Services Agreement. Because pricing can vary by plan, usage, and contract, you should rely on the current pricing table and invoices in your Tri-POD account for exact figures.([app.tri-pod.com](https://app.tri-pod.com/pdfs/Tri-POD_terms_%26_conditions_-_august_2025.pdf?utm_source=openai))

How can I cancel or pause my Tri-POD subscription to stop future charges?

To stop future billing, an account administrator needs to log into the Tri-POD dashboard and either deactivate the relevant store(s) so they are no longer active or adjust/cancel the underlying subscription plan as allowed in your service agreement. After you deactivate or cancel, review your next statement to ensure no additional monthly store fees are charged, and keep confirmation emails or screenshots for your records.([app.tri-pod.com](https://app.tri-pod.com/pdfs/Tri-POD_terms_%26_conditions_-_august_2025.pdf?utm_source=openai))

Why was I charged by Tri-POD after I thought I turned off a store?

Tri-POD bills monthly fees only for stores that are considered “active,” meaning they are enabled to accept orders; stores kept active through the billing date may still incur that month’s fee even if you disable them later. Double‑check that the relevant store is marked inactive in your dashboard and review the effective dates of any changes, then compare those against your billing cycle on the invoice and card statement.([app.tri-pod.com](https://app.tri-pod.com/pdfs/Tri-POD_terms_%26_conditions_-_august_2025.pdf?utm_source=openai))

Does Tri-POD place temporary authorization holds on my card?

Tri-POD may temporarily authorize your card when you first add or update a payment method or activate a store to verify that the card is valid. These authorizations can appear as small or unusual pending amounts and should automatically drop off or convert to a finalized charge corresponding to your subscription invoice within a few days, depending on your bank’s processing times.

How do I request a refund or dispute a Tri-POD charge?

Start by reviewing your invoices and subscription details in the Tri-POD platform to confirm what the charge covers. If you believe it is incorrect, use the contact or support form on tri-pod.com to provide your account details, invoice number, and transaction date/amount and request an adjustment or refund. If you cannot resolve the issue with Tri-POD or suspect fraud, contact your card issuer to open a formal dispute.

How can I confirm which team or store in my company is using Tri-POD and generating these charges?

Ask your finance or marketing/merchandising team whether they manage any Tri-POD powered stores or on‑demand merch programs. Within the Tri-POD admin portal, an account owner can see all active stores, their URLs, and billing history, which should allow you to match each card transaction to a specific store, client program, or internal department.

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