Trinity Guard

Software75% confidence

Trinity Guard is a security technology company that provides cloud-based guard tour and patrol verification software for security companies and property managers worldwide.

Sheridan, Wyoming, USA
digitalguardtour.com
Owned by Trinity Guard LLC

About Trinity Guard

Trinity Guard is a security technology platform that offers cloud-based guard tour, patrol verification, and incident reporting tools for manned guarding companies and enterprise security teams. Its solutions use GPS and QR checkpoints, mobile apps for guards, and web dashboards for supervisors to track patrols in real time, generate reports, and maintain audit-ready records of security activity. The U.S. market offering is branded as Digital Guard Tour, operated by Trinity Guard LLC, a Wyoming-registered software company headquartered in Sheridan.

A charge labeled "SP Guard Sheridan WY" is likely related to a subscription or license fee for Trinity Guard’s or Digital Guard Tour’s software, such as monthly per-site or per-guard plans billed online. Because the company sells subscription-based SaaS to security firms and facility managers, cardholders may see recurring charges corresponding to active software plans, pilots converted to paid plans, or upgraded service tiers. The "SP" prefix suggests the payment was processed via an e‑commerce platform (such as Shopify) using the merchant name "Guard" and the company’s registered location in Sheridan, Wyoming.

If you do not immediately recognize this charge, start by checking with your organization’s security, facilities, or property management teams to see whether they recently started or upgraded a Trinity Guard / Digital Guard Tour subscription. Look for invoices or emails from trinity-guard.com or digitalguardtour.com and compare the billed amount and date to your card statement. For unresolved questions, you can contact Trinity Guard via the support email and phone number listed on their official site, provide the last four digits of the card and transaction date, and request invoice copies or cancellation. If you still suspect fraud, contact your card issuer to dispute the transaction and request a new card number.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Trinity Guard.

  1. SP Guard Sheridan WY

Frequently Asked Questions

Why do I see a charge from Trinity Guard or “SP Guard Sheridan WY” on my card?

This charge most likely comes from a Trinity Guard / Digital Guard Tour subscription or license fee for guard tour and patrol verification software. Security companies, property managers, and facility teams commonly use the platform and pay via credit card for monthly or annual plans, which may appear on statements as a Sheridan, Wyoming–based online charge.

Is the Trinity Guard or SP Guard Sheridan WY charge a one-time purchase or a subscription?

Most payments to Trinity Guard are recurring SaaS subscriptions, billed monthly or annually based on the number of sites or guards using the platform. However, some accounts may start with a free pilot that converts to a paid plan, so the first billed charge can look like a one-time transaction even though it renews on a schedule unless cancelled.

How can I confirm which account or site this Trinity Guard charge belongs to?

Search your email for messages from trinity-guard.com or digitalguardtour.com, then log in to the web dashboard referenced there. In the billing or subscription section, you can view the active plan, billing contact, and invoices. Each invoice will show the last four digits of the card used and the billed amount, which you can match to your statement.

How do I cancel or pause my Trinity Guard / Digital Guard Tour subscription to stop future charges?

Log in to your Digital Guard Tour or Trinity Guard account as an administrator and go to the billing or subscription settings. There you can downgrade, pause, or cancel your plan according to the current terms. If you cannot access the account, email their support team using the contact details on digitalguardtour.com and request cancellation, including your company name, billing email, and recent invoice details.

Can I get a refund for a Trinity Guard charge I didn’t intend to approve?

Refunds are handled case by case. If you were billed after a pilot period or for an unwanted renewal, contact Trinity Guard support promptly with the invoice number, transaction date, and reason for your request. They may be able to issue a partial or full refund depending on timing, usage, and their current refund policy.

Why does the charge location show Sheridan, Wyoming when our security operations are elsewhere?

Trinity Guard LLC is a U.S. company registered in Sheridan, Wyoming, and online payments are processed through that legal entity and address. Even if your guards and sites are in another state or country, card networks will often show the merchant’s registered location—hence "Sheridan WY"—on the transaction descriptor.

What are typical charge amounts I might see from Trinity Guard or Digital Guard Tour?

Amounts vary based on the number of guards, sites, and selected plan features, but charges are usually in predictable, recurring increments (for example, a fixed monthly fee per site or per group of guards). If you see irregular or unexpectedly high amounts, review the billing section of your account for recent plan changes, added sites, or overage adjustments and contact support if something looks incorrect.

How can I contact Trinity Guard about a billing or card charge issue?

You can reach Trinity Guard / Digital Guard Tour using the contact information listed on digitalguardtour.com, which includes a support email address and a U.S. phone/WhatsApp number. Provide your organization name, billing email, approximate charge amount and date, and the last four digits of the card so they can quickly locate the transaction in their system.

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