Likely a small local business in Garbutt (a suburb of Townsville, Queensland) trading under the name TSV Cast and processing card payments via a Zeller terminal. Public records or an official web presence could not be found to determine the exact nature of the business.
Garbutt, Queensland, Australia
About TSV Cast
TSV Cast appears to be a small, locally operated business based in Garbutt, a suburb of Townsville in Queensland, Australia. The name "TSV" commonly refers to Townsville, and the business processes card payments via a Zeller EFTPOS terminal, which is why the descriptor on your bank statement may read something like "TSV CAST" or "TSV CAST GARBUTT AUS". As of January 2026, there is no clear public website or detailed online profile for TSV Cast, so it is likely a bricks‑and‑mortar or mobile operator (for example, trades, hospitality, market stall, or local services) rather than a large national brand.
A TSV Cast charge may appear on your statement after you tap, insert, or swipe your card at their Zeller terminal for an in‑person purchase. In most cases this will be a one‑time transaction for goods or services (for example, a retail purchase, food and beverage, or a service call‑out), but it can also appear as a recurring charge if you’ve arranged ongoing services and authorised repeat billing on your card. You may also see small temporary “pending” amounts or slightly higher figures than expected due to tips, surcharges (such as card or public holiday surcharges), or pre‑authorisations that later adjust to the final amount.
If you don’t recognise a TSV Cast charge, start by checking any recent visits to Garbutt or surrounding Townsville areas and looking through your email and SMS for receipts from a Zeller terminal, as these often include the trading name and time of purchase. If you have a paper receipt from the day in question, the merchant’s phone number or ABN may be printed there—this is usually the quickest way to confirm what was purchased and resolve any issues. When you cannot contact the merchant directly, or you suspect fraud, contact your bank or card issuer using the number on the back of your card; they can help clarify the transaction details, block your card if needed, and start a dispute or chargeback investigation where appropriate.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to TSV Cast.
Why do I see a TSV Cast charge on my bank or card statement?
TSV Cast is the trading name that appears when you make a card payment at this local Garbutt‑based business using their Zeller terminal. If you were recently in the Townsville/Garbutt area and paid by card at a small shop, stall, or service provider, this charge is likely tied to that in‑person purchase. Reviewing your calendar, receipts, and messages from the date of the transaction can often help you connect the charge to a specific visit.
Is TSV Cast a subscription or recurring service?
Most TSV Cast payments will be one‑off, in‑person transactions processed on a Zeller EFTPOS terminal. However, a recurring pattern (for example, the same amount charged monthly) could indicate that you authorised TSV Cast to bill you for ongoing services, such as regular maintenance or repeat orders. If you see repeat charges you don’t expect, review any agreements you have with local providers and contact the business (using details from your receipt, if available) to confirm whether a subscription or standing authorisation is in place.
What are typical TSV Cast charge amounts?
Because TSV Cast appears to be a small local business, amounts can vary widely depending on what you bought—anything from small purchases under AU$20 up to larger service invoices. Charges often show as a single total amount that includes GST and any applicable surcharges (for example, a small card or public holiday surcharge) rather than itemised lines. If the total seems unfamiliar, compare it with known receipts or messages from that day to see if it matches a purchase you made.
Can TSV Cast place an authorization hold or a temporary charge on my card?
Yes. Like other merchants using modern EFTPOS systems, TSV Cast can place a temporary authorisation hold when your card details are taken—this is common if an estimated amount is taken first and finalised later. These pending amounts may differ slightly from the final charge and should update or drop off within a few business days once the transaction is completed or reversed. If a pending TSV Cast amount remains on your account or converts to a posted transaction you don’t recognise, contact your bank or card issuer to investigate.
How do I cancel ongoing services or stop future charges from TSV Cast?
If you’ve arranged ongoing services with TSV Cast and want to stop future billing, you’ll need to cancel directly with the business using the contact details on your receipt or service agreement. Ask them to confirm in writing (email or SMS) that any recurring or stored‑card payments have been cancelled and request the date on which billing will end. If you can’t reach them or they continue to charge you after you’ve cancelled, contact your bank or card issuer to discuss placing a block on future charges or raising a dispute.
How can I request a refund or dispute a TSV Cast transaction?
The fastest way to seek a refund is to contact TSV Cast directly, using the phone number, email address, or ABN details printed on your receipt or invoice, and explain the issue (for example, duplicate charge, incorrect amount, or service not provided). If you can’t locate their details, your bank may be able to share additional transaction information, such as a merchant ID or terminal location, to help you track them down. When direct resolution isn’t possible or the merchant is unresponsive, your bank or card issuer can help you lodge a formal dispute or chargeback—be ready to provide receipts, screenshots, and a written explanation.
How can I contact TSV Cast if there is no website listed?
For many small Australian businesses using Zeller terminals, the primary contact details are printed on physical receipts or invoices rather than on a public website. Check any paper receipts, email receipts, or text confirmations you received around the time of the charge for a business name, phone number, or ABN associated with TSV Cast. If you still can’t find contact information, you can try searching online maps or local business directories for "TSV"‑branded businesses in Garbutt, or ask your bank if they can share non‑confidential merchant details from the transaction record.
What should I do if I don’t recognise any purchases near Garbutt but still see a TSV Cast charge?
If you haven’t been in or around Garbutt or Townsville and no one else on your account recognises the transaction, treat the TSV Cast charge as potentially unauthorised. First, check whether a family member or authorised card user may have made the purchase without realising how it would appear on the statement. If the charge is still unexplained, immediately contact your bank or card issuer to report a possible fraudulent transaction—they can secure your card, investigate the merchant, and guide you through any dispute or replacement card process.