Twenty Three

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Twenty Three is a cafe and eatery in the Uptown/Mt Eden area of Auckland offering breakfast, brunch, cabinet food, coffee, and catering, with a focus on fresh seasonal produce and homemade dishes.

Auckland, New Zealand
twentythree.co.nz

About Twenty Three

Twenty Three is a neighbourhood café and eatery located in the Uptown/Mt Eden area of Auckland, New Zealand. They specialise in breakfast, brunch, and lunch with a focus on fresh, seasonal produce and homemade dishes, along with a cabinet stocked with prepared salads, baked goods, and light meals. In addition to dine‑in service, Twenty Three offers quality espresso coffee, takeaway options, and catering for meetings, offices, and small events, which can be arranged via their website at twentythree.co.nz or by contacting the café directly.

A charge from “TWENTY THREE”, “CAFE 23”, or a similar variation may appear on your bank or card statement when you pay for food, drinks, or catering at the café. This can include in‑store purchases, phone or email orders for catering, or online pre‑orders if available. You might also see a charge for a group booking deposit, a tab settled at the end of your visit, or a tip added to the total. Some banks may show a small temporary authorization amount when your card is first processed (especially for contactless or pay‑at‑counter transactions) before the final charge posts.

If you’re unsure about a Twenty Three charge, start by checking your recent visits to the Uptown/Mt Eden area and any food, coffee, or catering orders you or a family member may have made. Look for email receipts or calendar entries for meetings or events that used catering from Twenty Three, and compare the date and amount to what appears on your statement. For questions about a specific transaction, use the contact details on twentythree.co.nz or call the café during business hours with the exact charge amount, date, and the last four digits of the card used so they can look it up. If you still believe the charge is incorrect after speaking with them, contact your bank or card issuer to formally dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Twenty Three.

  1. TWENTYTHREE AUCKLAND NZL

Frequently Asked Questions

Why do I see a charge from TWENTY THREE on my bank statement?

This charge is usually from a purchase made at Twenty Three café in the Uptown/Mt Eden area of Auckland, such as breakfast, brunch, cabinet food, coffee, or catering. The name on your statement may appear as “TWENTY THREE”, “TWENTY THREE CAFE”, or a similar variation depending on your bank. Check whether you or someone in your household recently visited the café, picked up takeaway, or ordered catering around the date of the charge.

What are typical amounts I might be charged by Twenty Three?

Typical individual charges from Twenty Three can range from about NZD $8–$20 for coffee and a single item, to NZD $20–$40 or more for full meals or multiple items. Catering orders, group tabs, or business lunches can be substantially higher, depending on the number of people and menu selected. If the amount on your statement seems larger than a usual café visit, consider whether it might relate to a group booking or catering invoice.

Does Twenty Three run subscriptions or recurring billing?

No, Twenty Three operates as a café and does not generally offer subscription or membership plans that bill you automatically each month. Most charges are one‑time transactions for food, beverages, or catering. If you see multiple charges in a short period, it’s likely from separate visits, repeat coffee runs, or split payments rather than a subscription.

Why do I see a small pending or duplicate charge from Twenty Three?

Some banks show a temporary authorization hold when your card is first tapped or inserted at the café, which can be a small test amount or the estimated bill total. This hold may appear alongside the final posted transaction for a short time. The authorization should automatically disappear from your pending transactions within a few business days and you will only be charged once for the final amount. If a duplicate charge remains after that, contact both Twenty Three and your bank.

How can I get a copy of my receipt for a charge from Twenty Three?

If you paid in person, your receipt would have been offered or printed at the counter at the time of purchase. For a copy after the fact, contact the café using the details on twentythree.co.nz and provide the transaction date, approximate time, amount, and the last four digits of the card used. They can usually locate the transaction in their point‑of‑sale system and email or reprint a receipt for business or reimbursement purposes.

How do I change or cancel a catering order with Twenty Three?

To amend or cancel a catering order, you’ll need to contact Twenty Three directly using the email or phone number listed on twentythree.co.nz. Provide your name, the event date, and any quote or order reference you were given. Changes and cancellations are usually subject to notice periods, and late cancellations may incur a fee or non‑refundable deposit depending on what has already been prepared.

Can I get a refund for a charge from Twenty Three if there was an issue with my order?

Refunds are handled directly by the café and are assessed case by case. If you believe you were overcharged, charged twice, or there was a problem with your food or service, contact Twenty Three as soon as possible with your receipt or transaction details. Where appropriate, they may offer a refund, partial credit, or replacement. If you cannot resolve the issue with them, you can then speak with your bank about disputing the charge.

How can I contact Twenty Three about an unfamiliar charge?

Visit twentythree.co.nz and use the listed phone number or contact form/email address to reach the team during their normal opening hours. When you contact them, have your bank statement handy with the exact charge amount, transaction date, and the name that appears on the statement. This information helps staff quickly locate the payment in their system and confirm what was purchased or whether an error occurred.

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