Twinfox

Software80% confidence

Twinfox is a linked-data and hypergraph-based information management platform developed by DFRNT AB, used by finance and data teams to turn complex reports and business data into structured, machine-verifiable information.

Lund, Sweden
twinfox.ai
Owned by DFRNT AB

About Twinfox

Twinfox is a model-driven, linked-data management platform that lets organizations store, model, and query information as a directed hypergraph rather than flat tables. Developed and operated by DFRNT AB, Twinfox (also branded as Twinfox.AI) focuses on structured business and financial data, providing tools like Twinfox Studio to design information models, manage JSON‑LD based linked data products, and automate reporting and validation workflows for finance, audit, and analytics teams.([dfrnt.com](https://dfrnt.com/blog/2024-07-28-shape-your-linked-data-with-json-ld-framing))

A charge labeled "Google *twinfox" on a card statement is likely associated with a Twinfox subscription, license, or usage-based SaaS fee processed via Google’s payment infrastructure (for example, a recurring subscription to the Twinfox platform or an in‑app/online purchase tied to a Google account). Depending on the contract, the billing may be monthly or annual and could correspond to user seats, environment tiers, or add-on modules for things like reporting automation or linked-data modeling.([dfrnt.com](https://dfrnt.com/terms-saas?utm_source=openai))

If you are unsure about a Twinfox-related charge, first sign in with the Google account associated with your payment method and review recent purchases and subscriptions under Google Payments or Google Play, then cross-check against your organization’s Twinfox or DFRNT invoices. You can also review your Twinfox account or SaaS agreement, and contact DFRNT via their official support channels (support@dfrnt.com or business@twinfox.ai) for invoice copies or plan details. When disputing a charge with your bank, having the Google transaction ID, the invoice (if any), and the email address used for your Twinfox access will speed up resolution.([dfrnt.com](https://dfrnt.com/blog/2024-07-28-shape-your-linked-data-with-json-ld-framing))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Twinfox.

  1. Google *twinfox

Frequently Asked Questions

Why do I see a charge labeled "Google *twinfox" on my card statement?

This label usually indicates that a Twinfox subscription or one‑time purchase was processed through Google’s payment systems using your Google account. Check your Google Payments or Google Play purchase history with the same email address on the card to see the specific Twinfox product, plan, or invoice associated with the charge.

Is Twinfox a subscription service, and how often will I be billed?

Twinfox is typically sold as a SaaS platform with commercial licensing, so most customers are billed on a recurring basis (often monthly or annually) for access to the Twinfox Studio and its linked-data management features. Your exact billing frequency and price depend on the contract or plan you agreed to with DFRNT, which you can verify in your service agreement or within your account’s billing settings.([startup-seeker.com](https://startup-seeker.com/company/dfrnt~com?utm_source=openai))

How can I cancel or downgrade my Twinfox subscription to stop future Google *twinfox charges?

If your organization purchased Twinfox via a direct SaaS agreement, you must follow the cancellation terms in that agreement and contact DFRNT (via support@dfrnt.com or the account contact form) to terminate or modify your subscription. If the subscription was set up through a Google-managed channel, sign in to the Google account used for the purchase, go to Subscriptions under Google Payments or Google Play, locate the Twinfox entry, and select Cancel or change plan; changes will apply from your next billing cycle.([dfrnt.com](https://dfrnt.com/terms-saas?utm_source=openai))

How do I request a refund for a Twinfox-related charge processed by Google?

Start by reviewing the corresponding transaction in your Google purchase history and, if available, use Google’s refund/request help flow for that transaction. In parallel, contact DFRNT support with your Google transaction ID, the date and amount charged, and the email address tied to your Twinfox access so they can confirm whether the charge matches your contract and advise whether a refund or credit is possible under your SaaS terms.([dfrnt.com](https://dfrnt.com/terms-read?utm_source=openai))

What are typical amounts for Twinfox charges?

Because Twinfox is an enterprise‑oriented platform, charges are usually higher than consumer app purchases and may reflect per‑seat, per‑environment, or usage‑based pricing agreed in a custom contract. It’s common to see recurring charges that match monthly or annual license fees rather than small micro‑transactions; compare the amount you see to the pricing in your Twinfox or DFRNT service agreement or recent invoices.

Can Twinfox place temporary authorization holds on my card through Google?

When you add or update a payment method or start a trial, Google’s payment system or DFRNT’s billing setup may place a small temporary authorization hold to verify your card. These holds typically appear as low-value "Google *twinfox" pending transactions and should disappear or be reversed automatically within a few business days if no actual charge is captured.

How can I verify which user or department in my company initiated the Twinfox purchase?

Match the date and amount of the "Google *twinfox" charge with your internal records by checking: (1) the Google account email on the receipt, (2) the Twinfox workspace or environment owner in your organization, and (3) any Twinfox invoices from DFRNT listing internal references or cost centers. Your finance or IT admin can usually identify the responsible user via the Twinfox Studio account settings or DFRNT’s invoice metadata.

How do I contact Twinfox or DFRNT about a billing or data-processing question?

For subscription and billing issues, you can contact DFRNT using the contact form on dfrnt.com or by emailing support@dfrnt.com; for business-related inquiries about the Twinfox platform, you can also use business@twinfox.ai. Include your company name, Google transaction ID (if applicable), invoice number, and a brief description of the issue so the team can locate your account and respond efficiently.([dfrnt.com](https://dfrnt.com/blog/2024-07-28-shape-your-linked-data-with-json-ld-framing))

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