Unella

Personal Care82% confidence

Unella is an Argentina-based beauty and wellness brand that operates nail and aesthetic studios and sells skincare, nutritional supplements, and related wellness products online.

San Isidro, Buenos Aires, Argentina
unella.com.ar

About Unella

Unella is a consumer services and wellness brand headquartered in San Isidro, Buenos Aires, Argentina. It operates spa-style Nail Studios focused on hands and feet, sculpted nails, and aesthetic services, and it also runs an e‑commerce store offering a curated range of collagen, vitamins, anti‑cellulite products, and other beauty and wellness supplements from various specialist brands. The online shop targets goals such as skin, hair and nails, weight control, joint health, relaxation, and sports performance, and frequently promotes installment payments and free shipping thresholds in Argentine pesos.

A charge labeled “UNELLA” on a card statement typically relates to an in‑person purchase at one of their Nail Studios (for manicures, pedicures, nail sculpting, or aesthetic treatments) or an online order of supplements or beauty products placed through their website. Customers in Argentina may also see charges corresponding to promotional product packs or subscription‑like repeat orders if they have chosen recurring purchases. Some banks may abbreviate the descriptor to just “UNELLA” without additional city or country information, which can make it harder to recognize.

If you’re unsure about a Unella charge, start by checking your email for receipts from unella.com.ar and reviewing your order history or appointment confirmations in your Unella account. Compare the transaction date and amount with any recent salon visits or online purchases. For unresolved questions, you can contact Unella using the phone number, WhatsApp, or email listed on their Contacto page. If you still do not recognize the transaction after verifying with Unella, contact your bank or card issuer promptly to dispute the charge or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Unella.

  1. unella

Frequently Asked Questions

Why do I see a charge from UNELLA on my card statement?

A UNELLA charge usually corresponds either to a service at one of Unella’s Nail Studios (such as a manicure, pedicure, or aesthetic treatment) or to an online purchase of supplements or beauty products from their website. Check your recent appointments and online orders around the transaction date to confirm.

Can Unella charges appear under a different or shortened name?

Yes, some banks abbreviate the descriptor to just “UNELLA” or add local processor information, without listing “Nail Studio” or product details. If you’ve visited a Unella Nail Studio or placed an order on unella.com.ar recently, the brief descriptor may still refer to that purchase.

Does Unella offer installment payments and could this result in multiple charges?

Unella often allows customers in Argentina to pay in 3 or more interest‑free installments via local payment providers. In those cases, your statement might show several smaller UNELLA charges over consecutive months instead of one large amount, all relating to the same purchase.

How can I cancel or change a booking at a Unella Nail Studio and avoid additional charges?

To cancel or modify a Nail Studio appointment, contact the specific Unella location or use the booking channel they provided (such as WhatsApp or their online booking system). Cancellations made outside their policy window may incur a fee or forfeiture of a deposit, which would appear as a UNELLA charge.

How do I request a refund or resolve a billing issue with Unella?

If you believe you were charged incorrectly or need a refund for a product or service, reach out through the Contacto section on unella.com.ar, providing your full name, transaction date, last four digits of your card, and any order or appointment number. Unella can confirm the charge, explain their return or cancellation policy, and initiate a refund if applicable.

Does Unella place temporary authorization holds on my card?

Depending on the payment gateway used, Unella or its payment processors may place a temporary authorization hold when you book a service or submit an online order. These holds can appear as pending UNELLA charges and should drop off or convert to a final charge once the payment is captured or the order is confirmed.

Where can I find receipts or order details for my Unella purchases?

Receipts for Unella services and online purchases are typically sent to the email address you provided and may also be viewable in your customer account on unella.com.ar. Search your inbox for “Unella” or log into your account to review past orders, which can help you match them to card statement charges.

What should I do if I don’t recognize any purchases from Unella?

First confirm that no one else on your card or in your household used Unella’s services or placed an order. If the charge still seems unfamiliar, contact Unella with the transaction details so they can look it up. If they cannot locate a matching purchase, notify your bank or card issuer immediately to dispute the charge and check for possible card fraud.

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