Unishippers

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Unishippers is a third‑party logistics (3PL) provider that offers discounted small parcel and freight shipping services to businesses, primarily by partnering with major carriers like UPS and various LTL freight carriers.

Dallas, Texas, United States
Owned by Worldwide Express, LLC

About Unishippers

Unishippers, formally known as Unishippers Global Logistics, is a third‑party logistics (3PL) company that provides businesses with shipping solutions for small parcel, LTL (less‑than‑truckload), and full truckload freight. Operating through a nationwide network of franchise locations, Unishippers acts as a single point of contact for multiple carriers, helping small and mid‑sized businesses secure competitive rates and manage their shipping more efficiently. They typically bundle services from major parcel carriers and a large network of regional and national freight carriers, offering online tools for quoting, booking, and tracking shipments.

A charge with a descriptor referencing “UniShippers DES:PAYMENTS” is usually an electronic payment (often ACH/CCD or similar) related to invoice settlement for shipping services, freight charges, or parcel shipments managed through Unishippers. Businesses that use Unishippers may see these charges when paying periodic invoices, monthly statements, or individual shipment bills. The payment may be processed via a bank like Bank of America on file with Unishippers for automated debits or online bill pay.

If you have questions about a Unishippers charge, start by reviewing your recent Unishippers invoices or online shipping portal to match the payment amount to specific shipments or billing periods. Contact your local Unishippers franchise or the customer service number listed on your invoice or account portal for clarification, invoice copies, or billing disputes. Ensure you have your account number, invoice number, and the exact amount/date of the charge ready when you call or email, as this will speed up resolution of any discrepancies or refund requests.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Unishippers.

  1. UniShippers DES:PAYMENTS ID:100000001403515 INDN:Bank of America CO ID:1000990298 CCD PMT INFO:NTE*ZZZ*Unishippers payment\

Frequently Asked Questions

Why do I see a payment to Unishippers on my bank statement?

A payment to Unishippers typically represents settlement of shipping charges—such as parcel shipments, LTL or truckload freight—that your business booked through Unishippers. The descriptor often includes “DES:PAYMENTS” or similar, indicating an ACH or electronic payment tied to a specific invoice or statement.

How can I match a Unishippers charge to a specific invoice or shipment?

Log in to your Unishippers online portal or review recent emailed invoices and monthly statements. Look for an invoice with the same total as the bank charge and within a few days of the debit date. If needed, your local Unishippers office or their billing department can cross‑reference the transaction using your company name and the payment date/amount.

How do I dispute a Unishippers shipping charge or request a billing adjustment?

Contact your Unishippers representative or the billing contact listed on your invoice as soon as you notice the issue. Provide shipment details (tracking or PRO number), the invoice number, and a clear explanation of the discrepancy. They can investigate carrier rating errors, accessorial fees, or misapplied discounts and issue a credit or revised invoice if warranted.

Can I change or cancel automatic payments to Unishippers?

Yes. If you are on automatic ACH or credit card billing with Unishippers, reach out to your account representative or the accounts receivable department to update or cancel your payment method. Because changes may not apply to invoices already in process, make sure to request the change several business days before the next scheduled debit.

How do I request a refund or credit from Unishippers for a shipment issue?

First, file a claim or service issue via your Unishippers online account or directly with your Unishippers representative, detailing the shipment, tracking number, and what went wrong (delay, damage, misbilling, etc.). Depending on the carrier and situation, Unishippers will coordinate with the carrier to seek a refund, adjustment, or credit, which will usually appear as a credit on a future invoice rather than a standalone bank refund.

What types of charges does Unishippers typically bill for?

Unishippers invoices can include base parcel or freight rates, fuel surcharges, residential or delivery area surcharges, accessorial fees (such as liftgate, inside delivery, or limited access), and occasional adjustment charges from carriers. Your detailed invoice will itemize each of these so you can see exactly what the payment covers.

How do I contact Unishippers about a payment taken from my Bank of America account?

Check the contact information on your latest Unishippers invoice or log in to your Unishippers account at unishippers.com to find your local office’s phone and email. Provide the last four digits of the debited account, the debit date, and the amount; they can trace the ACH entry and explain which invoice or group of shipments it paid.

Why is my Unishippers payment showing as a CCD or corporate payment entry?

Unishippers often processes business‑to‑business payments via ACH using CCD (Corporate Credit or Debit) formats, which may appear in your bank activity as a CCD payment. This is normal for commercial banking and simply reflects that the transaction was processed as a corporate electronic payment for your shipping invoices.

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