Unlayer is a SaaS company that provides embeddable, no-code drag‑and‑drop builders for creating responsive emails, landing pages, and other web content, primarily for integration into other software platforms and CRMs.
Unlayer is a San Francisco–based SaaS company that provides embeddable, no‑code drag‑and‑drop builders for creating responsive emails, landing pages, and other web content. Their tools are primarily designed to be integrated into other software platforms, CRMs, and marketing tools so that end‑users can design professional content without writing code. Unlayer offers developer‑friendly APIs and SDKs, white‑label options, and features such as template management, mobile responsiveness, team collaboration, and custom block support.
A charge from Unlayer may appear on your bank or card statement if you or your company subscribed to one of their paid plans (usually labeled something like “Unlayer,” “UNLAYER.COM,” or similar). This could be for a monthly or annual subscription to Unlayer Embed or related services, usage‑based or overage fees tied to your account, or an upgrade from a free or trial plan to a paid tier. You might also see temporary authorization holds when you first add or update a payment method; these are test charges used to verify your card and are typically reversed automatically.
If you’re unsure about a Unlayer charge, start by checking any Unlayer accounts or software tools you use that embed Unlayer’s editor (for example, an email or marketing platform that lists Unlayer as its editor provider). Log into your Unlayer or associated platform account and review the billing or subscription section for invoices and recent payments. For further help, visit unlayer.com and use their support or contact page to reach customer service, providing the last 4 digits of your card, the exact charge amount, and date (but never your full card number by email). If you still can’t identify the charge, contact your bank or card issuer to dispute unauthorized transactions and to prevent future billing.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Unlayer.
Why do I see a charge from UNLAYER or UNLAYER.COM on my card statement?
This charge usually indicates that you (or your company) have an active Unlayer subscription for their embeddable email or page builder, or you recently started a paid plan after a trial. The charge may also come from a software product you use that passes through Unlayer’s billing in its own name. Check any marketing, CRM, or email tools you use for references to Unlayer in their editor or integration settings, then review the billing section of those accounts.
What types of Unlayer subscriptions or fees might I be paying for?
Unlayer typically offers paid plans for its Embed product and related services, billed monthly or annually, with tiers based on usage, integration features, and support level. Charges on your statement may reflect your base subscription, plan upgrades, additional usage beyond plan limits, or taxes where applicable. The exact pricing and tiers are listed on the pricing page at unlayer.com/pricing, and your invoices in the Unlayer dashboard (or in the platform that bills you) will show a breakdown of what you were charged for.
Why was my Unlayer subscription charged again when I thought it was a one‑time payment?
Unlayer plans are generally subscription‑based and renew automatically at the end of each billing cycle (monthly or annually) until you cancel. If you purchased a plan during a promotion or after a trial, it may have converted to a recurring subscription once the trial or initial term ended. Check your account’s billing section to confirm your renewal date and whether auto‑renew is enabled; if you do not want future charges, you will need to cancel before the next billing date.
How do I cancel or downgrade my Unlayer subscription to stop future charges?
To cancel or change your Unlayer subscription, log in to your account and go to the Billing or Subscription section in the dashboard. From there, you can usually cancel auto‑renewal, downgrade to a lower plan, or switch to annual/monthly billing according to the options provided. Be sure to complete all steps and confirm the cancellation; you’ll typically retain access until the end of the current billing period, but future renewals will be stopped.
How can I request a refund for a Unlayer charge I don’t recognize or no longer want?
First, review your Unlayer account (or the platform that integrated Unlayer) to confirm which plan you’re on and whether the charge matches your renewal date and plan level. If you believe the charge is an error or you were unable to cancel in time, contact Unlayer support through the contact or support form at unlayer.com, including the transaction date, amount, and the email associated with your account. Refunds are usually handled on a case‑by‑case basis and may depend on their current refund policy and how long ago the charge occurred.
Why do I see a small or temporary Unlayer charge that later disappears?
Unlayer, like many SaaS providers, may place a small authorization hold on your card when you first add or update a payment method to verify that the card is valid. This often appears as a low‑value or pending transaction and is not an actual charge. It should automatically drop off your statement or be reversed by your bank within a few business days without any money being taken.
What are common Unlayer charge amounts and how can I confirm which plan I’m on?
Common Unlayer charges reflect the specific subscription tier you selected, which might vary based on features, API usage, and the number of end‑users or clients you support. To confirm what you’re paying for, log in to your Unlayer account and open the Billing or Plans section, where you’ll see your current plan name, billing interval (monthly or annual), and amount. You can also view invoices there for detailed line items including taxes and any add‑ons.
How do I contact Unlayer about a billing or account issue related to this charge?
Go to unlayer.com and navigate to the Support or Contact page to reach their customer service team; you can typically submit a ticket or request help via email from there. Provide your account email, company name (if applicable), the exact charge amount, date, and the last 4 digits of the card used so they can locate your record. For security reasons, never send your full credit card number or bank login details—if you suspect fraud, also notify your bank or card issuer immediately.