Unleashed Software

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Unleashed Software provides cloud-based inventory management and stock control software for product-based businesses, integrating with accounting, e-commerce, and POS platforms.

Auckland, New Zealand
Owned by The Access Group

About Unleashed Software

Unleashed Software is a cloud-based inventory management and stock control platform designed for product-based businesses such as manufacturers, wholesalers, and distributors. Headquartered in Auckland, New Zealand, Unleashed connects your inventory, purchasing, production, and sales data in real time, and integrates with popular tools like Xero, QuickBooks Online, Shopify, Magento, Amazon, and various POS systems. Businesses use Unleashed to manage stock levels across multiple warehouses, track batches and serial numbers, manage bills of materials, and generate detailed margins and costing reports.

A charge from “UNLEASHED SOFTWARE,” “UNLEASHED AUCKLAND,” or a similar descriptor on your bank or card statement usually relates to a subscription fee for their cloud inventory system. This may be a recurring monthly or annual subscription, an add-on module (such as advanced warehousing, B2B eCommerce, or additional users), or a charge following the end of a free trial. In some cases, you may also see a temporary authorization or small verification charge when you first add or update a payment method; this normally disappears once your bank releases the hold.

If you don’t recognize the charge, start by checking whether your business (or your accountant, bookkeeper, or IT partner) uses Unleashed for inventory or integrates it with your accounting or e-commerce systems. Log into your Unleashed account and go to the Billing or Subscription area to see your plan, next billing date, and invoices. If you still have questions, you can contact Unleashed via their website at unleashedsoftware.com using the support portal or contact form, or by speaking with your account manager if you have one. Have your company name, email used for login, recent invoice numbers, and the exact charge date/amount handy to quickly resolve common issues like duplicate charges, plan changes, or accidental renewals.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Unleashed Software.

  1. UNLEASHED SOFTWARE +61399995038 AU

Frequently Asked Questions

Why am I seeing a recurring charge from Unleashed Software every month or year?

Unleashed Software operates on a subscription model, so you’ll typically see a recurring charge either monthly or annually depending on the plan you selected. The amount covers your organization’s license for the core inventory platform and any add-ons or extra users you have enabled. You can see your current billing cycle and renewal date by logging into Unleashed and visiting the Subscription or Billing section in your account settings.

What are typical Unleashed Software billing amounts and what affects the price?

Unleashed pricing is based on your subscription tier, number of licensed users, and any optional modules (such as B2B eCommerce, advanced warehousing, or additional integrations). Smaller businesses may see a single recurring charge for the core plan, while larger organizations might see higher monthly or annual fees that reflect more users and features. To see the exact amount you’re being billed and what it includes, check your latest invoice in the Billing/Invoices area of your Unleashed account or ask your account owner or administrator.

Why was I charged after my Unleashed free trial ended?

If you started with a free trial and added your payment details, Unleashed will automatically convert your trial into a paid subscription at the end of the trial period unless you cancel beforehand. The charge you see is likely the first billing period of your chosen plan. You can confirm this by logging into Unleashed, going to the Subscription page, and reviewing your trial expiry date and initial invoice.

How do I cancel or downgrade my Unleashed Software subscription to stop future charges?

To cancel or change your Unleashed subscription, the account owner or an administrator must log into Unleashed, go to Settings or Account > Subscription/Billing, and follow the prompts to cancel, downgrade, or remove add-ons. Cancellations typically take effect at the end of your current billing period, and you’ll retain access until that date. Be sure to export any reports or data you need before the subscription ends, and confirm that you’ve received a cancellation email or confirmation message in your account.

How can I request a refund or dispute a charge from Unleashed Software?

If you believe you’ve been billed in error (for example, for a cancelled subscription, duplicate payment, or unintended add-on), gather your invoice number, the date and amount of the charge, and your account email, then contact Unleashed support via the help portal at unleashedsoftware.com or through the in-app support option. Explain the situation clearly and attach screenshots or statements if possible. Refund eligibility depends on their billing and cancellation policies and the timing of your request, so reach out as soon as you notice the issue.

Why do I see a small or pending Unleashed Software charge that later disappears?

When you first add or update a credit card, Unleashed (or their payment processor) may place a small temporary authorization on your card to verify it is valid. This can appear as a low-value or $0–$1 charge and should automatically drop off or be reversed by your bank within a few business days. It is not a fee and doesn’t result in an actual payment to Unleashed once the authorization is released.

How can I find invoices or receipts for Unleashed Software charges on my statement?

Invoices and receipts for all Unleashed payments are available inside your Unleashed account under Billing, Invoices, or Subscription/Payments (wording may vary slightly). From there you can view, download, or email PDF copies that list your company name, the plan, billing period, tax/VAT details, and the exact amount charged. Matching the invoice date and amount to your bank or card statement is the fastest way to confirm what each charge relates to.

What should I do if I don’t recognize this Unleashed Software charge or my company doesn’t use it?

First, check internally with colleagues, your accountant, or any external IT/consulting partners to confirm that no one has set up an Unleashed account for your business or on your card. If no one recognizes the subscription, contact Unleashed support with the date, amount, and the last four digits of the card (do not send the full card number); they can usually identify whether a charge is linked to an active account. If they confirm no related account exists or you suspect card fraud, contact your bank or card issuer immediately to report the unauthorized transaction and request a card replacement if needed.

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