Upper Crust

Upper Crust is a quick-service bakery and sandwich brand operated by SSP Group, commonly found in high-footfall travel locations such as airports, railway stations, and some service areas. Originating in the United Kingdom and headquartered in London, Upper Crust specializes in freshly prepared baguettes, sandwiches, pastries, snacks, and hot and cold drinks, particularly coffee and tea. The brand focuses on grab-and-go convenience for commuters and travelers, with locations across the UK and in various international transport hubs.

A charge from “Upper Crust” on your bank or card statement typically relates to an in-store purchase made at one of their outlets—often while travelling, commuting, or passing through an airport or train station. These are usually one‑off payments for food and beverages, though you might also see multiple small purchases on the same day if you visited more than once. In some cases, you could see a temporary authorization or “pending” charge when you tap or insert your card, which is later adjusted to the final amount after the transaction is completed.

If you don’t recognize a charge from Upper Crust, start by checking recent travel dates, ticket bookings, and journeys through airports or stations where you may have purchased coffee, a baguette, or snacks. Review your email or travel app receipts if you used a digital wallet, and compare the transaction date, time, and location. To resolve further questions, you can contact SSP Group via the contact information on sspgroup.com, or reach out to your card issuer if you suspect an error or fraud. For incorrect amounts or duplicate charges, retain any physical receipts you have and note the time and place of purchase, as this will help both the merchant and your bank investigate and correct the issue.