About Vagaro
Vagaro is a technology company that offers cloud-based software and payment processing services to salons, spas, barbershops, fitness studios, and other wellness-focused businesses. Its platform includes online booking, scheduling, customer management, marketing tools, inventory tracking, and integrated point-of-sale (POS) features. Both businesses and their customers interact with Vagaro through its website and mobile apps to book appointments, purchase services or memberships, and manage accounts.
A charge from Vagaro on your card statement typically appears when you book or pay for a service, class, membership, or product at a business that uses Vagaro for its scheduling and payment processing. In some cases you may be charged through Vagaro for recurring memberships, class packages, or subscription-style services set up with a salon, spa, or fitness studio. Because Vagaro processes payments on behalf of these businesses, the descriptor may show “Vagaro” rather than the specific salon or studio name, which can sometimes cause confusion.
If you don’t immediately recognize a Vagaro charge, start by checking your email for recent booking confirmations or receipts from Vagaro or from a salon/spa/fitness studio you visited. You can also log into your Vagaro customer account (if you created one) to review your past appointments and purchases. For unresolved questions, contact the business you visited directly and, if needed, reach out to Vagaro support through their website. Keep records of booking confirmations and receipts, and verify whether any memberships or recurring packages you have set up might be generating periodic charges.