About Venice.ai
Venice.ai is a generative AI platform that aggregates a large catalog of state-of-the-art open-source and third‑party AI models for text, images, video, audio, code, and agent workflows. The company positions itself as a privacy‑first, uncensored alternative to mainstream AI services, using decentralized infrastructure and end‑to‑end encryption options so that prompts and conversation history are not stored on Venice’s servers. Users can access Venice via a web app, mobile apps, and an OpenAI‑compatible API, with free and paid tiers for both consumers and developers.([venice.ai](https://venice.ai/home?utm_source=openai))
A charge from “VENICE.AI SHERIDAN WY” on a Visa statement is typically related to a Venice Pro subscription, in‑app upgrade, or usage of Venice’s paid API plans. Venice offers a free plan plus paid monthly subscriptions (for example, a Pro tier around $18/month) and separate API credit purchases, so recurring monthly amounts or occasional one‑off debits are common. Depending on the payment flow you used, card statements may show the corporate/legal location in Sheridan, Wyoming, rather than simply “online” or “venice.ai.”([venice.ai](https://venice.ai/home?utm_source=openai))
If you have questions about a Venice.ai charge, first log into your Venice account and check the Billing or Plans section and any email receipts associated with your registered email address. You can also review the pricing and FAQ pages to match the amount and date with your plan or API usage. If something looks wrong—such as duplicate billing, an unexpected renewal, or an unrecognized subscription—contact Venice.ai support using the email and support links on their website or app; they provide a published legal and support address in Sheridan, Wyoming, for formal notices. As with any digital subscription, you can dispute unauthorized charges with your card issuer, but it is usually faster to resolve plan changes, refunds, or cancellations directly with Venice first.([venice.ai](https://venice.ai/legal/tos?utm_source=openai))