Venn Apps

Software86% confidence

Venn Apps is a Shopify-focused mobile app development platform that builds bespoke iOS and Android shopping apps for ecommerce brands.

London, United Kingdom
vennapps.com

About Venn Apps

Venn Apps is a software company that specializes in building custom mobile apps for Shopify merchants. Through its Shopify app and managed service, Venn Apps designs and develops on-brand iOS and Android apps that mirror a store’s existing ecommerce functionality, support integrations, and add features like push notifications, loyalty, and mobile wallet passes. The company positions itself as a high-touch, premium solution, working closely with fashion, cosmetics, and other retail brands to create tailored mobile shopping experiences rather than using generic templates. ([apps.shopify.com](https://apps.shopify.com/venn-apps?utm_source=openai))

A charge labeled “Vennapp” or “Venn Apps” on a card statement is likely related to fees for using their mobile app platform or associated services—such as a recurring monthly SaaS subscription, app design and development work, or additional usage-based charges that Venn Apps can bill externally from the standard Shopify invoice. Plans listed on the Shopify App Store run in the low-thousands of dollars per month, so statement amounts in this range (or pro-rated equivalents) are consistent with legitimate Venn Apps billing. ([apps.shopify.com](https://apps.shopify.com/venn-apps?utm_source=openai))

If you don’t recognize the charge, start by checking your Shopify admin under Apps and Billing to see whether the Venn Apps mobile app builder is installed for your store and which plan is active. The Shopify App Store listing notes that external charges may be handled directly by Venn Apps, so some invoices or receipts may come via email from their team or via their own billing system. To resolve questions, you can contact Venn Apps through the support/contact details on their website or through the support link in their Shopify App Store listing, and request an invoice copy, breakdown of services, or cancellation confirmation. Keeping track of who on your team manages apps and custom development work can also help you verify whether the engagement was authorized. ([apps.shopify.com](https://apps.shopify.com/venn-apps?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Venn Apps.

  1. Vennapp

Frequently Asked Questions

Why do I see a charge from “Vennapp” or “Venn Apps” on my card statement?

This charge is typically for Venn Apps’ Shopify mobile app services—such as a monthly subscription for their mobile app builder, custom app design and development work, or related usage-based fees. Check your Shopify store’s installed apps and any agreements your team has with Venn Apps to confirm the specific service being billed.

How much does Venn Apps usually charge, and what billing patterns should I expect?

On the Shopify App Store, Venn Apps lists plans starting around a few thousand dollars per month, billed in USD, and recurring every 30 days. Your statement may show a regular monthly amount tied to your plan, plus occasional additional charges if you’ve agreed to extra services or custom work outside the standard app subscription. ([apps.shopify.com](https://apps.shopify.com/venn-apps?utm_source=openai))

Can Venn Apps bill me outside of my regular Shopify invoice?

Yes. The Shopify App Store listing specifies that external charges may be billed by Venn Apps separately from your Shopify invoice. That means some charges might come directly from Venn Apps instead of appearing only on your Shopify bill. Review any contracts or onboarding emails from Venn Apps for details on how they bill you. ([apps.shopify.com](https://apps.shopify.com/venn-apps?utm_source=openai))

How do I cancel or pause my Venn Apps subscription to stop future charges?

To cancel or pause services, you should both (1) remove or uninstall the Venn Apps integration from your Shopify store if you no longer wish to use it, and (2) contact Venn Apps directly via the support information on their website or the Shopify App Store listing to formally cancel your contract or subscription. Ask for written confirmation of the cancellation date and any remaining obligations or notice periods.

How can I get a refund or dispute an unexpected Venn Apps charge?

Start by contacting Venn Apps support with your business name, Shopify store URL, charge date, and amount, and request an explanation or refund. If they confirm an error, they can issue a reversal or credit. If you cannot resolve the issue directly or believe the charge is unauthorized, you can then contact your card issuer to dispute the transaction, providing any correspondence with Venn Apps as supporting documentation.

Where can I find receipts or invoices for Venn Apps charges?

Invoices may be available in multiple places: within your Shopify billing history (for charges routed through Shopify) and via email or a billing portal provided by Venn Apps for any external charges. Search your email for “Venn Apps” or “vennapps.com,” and check with your finance or ecommerce team for copies of contracts or onboarding documents that include invoice instructions. ([apps.shopify.com](https://apps.shopify.com/venn-apps?utm_source=openai))

Could this Venn Apps charge be from a test, trial, or development phase of our mobile app project?

Yes. Venn Apps offers free trial periods and may also bill for design, setup, or development work when you move from trial to a paid plan or from a prototype to a production app. If your team experimented with a Venn Apps trial or engaged them to scope a project, follow up with the internal project owner and Venn Apps support to confirm whether the charge corresponds to that activity. ([apps.shopify.com](https://apps.shopify.com/venn-apps?utm_source=openai))

How do I contact Venn Apps if I have questions about a specific charge?

You can reach Venn Apps via the contact or support information on their official website (vennapps.com) or through the support section of their Shopify App Store listing. Provide your company name, Shopify store URL, the last four digits of the card charged, and the transaction details so they can quickly locate your account and clarify the billing.

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