Vitalab FZ-LLC is a UAE-based software company that develops and publishes mobile applications, including health and wellness apps such as My Personal Challenge and WolfAI.
Vitalab FZ-LLC is a technology company registered as a Free Zone limited liability company in Ras Al Khaimah, United Arab Emirates. It focuses on developing, publishing, and distributing mobile applications across the Apple App Store and Google Play Store, with a particular emphasis on health, fitness, and wellness products. Examples of its consumer-facing apps include My Personal Challenge, a habit-building and home workout app, and WolfAI, a calorie counter and nutrition tracking app.([play.google.com](https://play.google.com/store/apps/details?hl=en&id=app.mypersonalchallenge&utm_source=openai))
A charge from “Vitalab FZ-LLC” on a card statement is most likely related to a subscription or in-app purchase for one of its apps (commonly My Personal Challenge or WolfAI) purchased via the Apple App Store, Google Play Store, or directly through a web payment flow tied to those apps. These apps typically use recurring billing models (e.g., monthly, 3‑month, or 6‑month plans) and may appear under the company name rather than the app name, especially for web-based or cross-platform payments. In-app purchase prices can vary by region and currency, but examples on the App Store show recurring health & fitness subscription tiers.([play.google.com](https://play.google.com/store/apps/details?hl=en&id=app.mypersonalchallenge&utm_source=openai))
If you have questions about a Vitalab FZ-LLC charge, start by checking which Vitalab app you (or a family member) have installed, then review the subscription section in the relevant app store account (Apple ID Subscriptions or Google Play Subscriptions) or within the app’s own account/billing settings. Look for recent subscription activations, free trials that converted to paid plans, or renewals matching the date and amount of the charge. If you still can’t identify the charge, you can contact the developer via the email addresses listed in the app store listings (such as support@mypersonalchallenge.app or product@vitalab.tech) or through the contact form on their website. For unauthorized payments, your bank or card issuer can also help investigate, block future charges, and issue a dispute if appropriate.([play.google.com](https://play.google.com/store/apps/details?hl=en&id=app.mypersonalchallenge&utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Vitalab FZ-LLC.
What is Vitalab FZ-LLC and why is it charging my card?
Vitalab FZ-LLC is a UAE-based software publisher behind mobile apps such as My Personal Challenge and WolfAI. A charge from Vitalab FZ-LLC usually comes from a subscription or in-app purchase within one of these apps, billed via the Apple App Store, Google Play Store, or a related web checkout tied to the app. Check which Vitalab apps are installed on your or your family members’ devices and review active subscriptions there.
Which apps are most commonly associated with Vitalab FZ-LLC charges?
The most commonly associated apps include My Personal Challenge (a habit-building and home workout app) and WolfAI (an AI calorie counter and nutrition tracker). If you see a Vitalab FZ-LLC charge, open these apps, go to their account or settings sections, and review any active plans or purchases tied to your email address or app store account.
How do I cancel a subscription linked to Vitalab FZ-LLC, such as My Personal Challenge?
If you subscribed through the Apple App Store, go to Settings > [your name] > Subscriptions on your iPhone or iPad, select the relevant app (e.g., My Personal Challenge), and tap Cancel Subscription. For Google Play, open the Play Store app, tap your profile icon > Payments & subscriptions > Subscriptions, select the app, and cancel. If you subscribed via a web checkout, look for a subscription or billing section within your account on the app’s website or contact support using the email listed in the app store description.
What subscription prices does Vitalab FZ-LLC typically charge for its apps?
Vitalab apps like My Personal Challenge often offer multiple tiers such as 1‑month, 3‑month, and 6‑month plans, with exact prices varying by country and currency (for example, the iOS listing shows separate prices for monthly and multi‑month plans). To see the precise amount you’re being charged, check the app’s page in your local App Store or Google Play Store, or review the receipt emailed to you by Apple or Google at the time of purchase.([play.google.com](https://play.google.com/store/apps/details?hl=en&id=app.mypersonalchallenge&utm_source=openai))
How can I request a refund for a Vitalab FZ-LLC subscription or in-app purchase?
If the purchase was made through the Apple App Store, refunds are handled by Apple—visit reportaproblem.apple.com, sign in, locate the transaction, and submit a refund request. For Google Play purchases, open play.google.com/store/account, go to Order history, select the transaction, and request a refund if still within Google’s refund window. If the charge came from a direct web purchase, contact the app’s support (for example, support@mypersonalchallenge.app or product@vitalab.tech) with your order ID, email used, and date/amount of the charge.([play.google.com](https://play.google.com/store/apps/details?hl=en&id=app.mypersonalchallenge&utm_source=openai))
Why do I see a Vitalab FZ-LLC charge even though I thought the app was free?
Many Vitalab apps are free to download but offer paid subscriptions or in-app purchases that unlock full content, personalized plans, or extended programs. In some cases, users start a free trial that automatically converts to a paid subscription if it isn’t cancelled before the trial ends. Review your email for an Apple or Google purchase receipt around the charge date, and check your active subscriptions in your app store account to see if a trial converted to a paid plan.
Can Vitalab FZ-LLC place temporary or pending charges on my card?
Yes. When you start a trial, update your payment method, or initiate a new subscription, the app store or payment processor may place a small temporary authorization or a pending charge to verify your card. These holds usually fall off automatically within a few days. If a pending transaction from Vitalab FZ-LLC doesn’t clear or convert to a finalized transaction and you’re concerned, contact your bank or the platform (Apple or Google) for clarification.
How can I contact Vitalab FZ-LLC about a billing or account issue?
You can contact Vitalab FZ-LLC using the support emails listed in their app store entries—for example, support@mypersonalchallenge.app for My Personal Challenge or product@vitalab.tech for general product questions. Include your full name, the email associated with the app account, your device type, the approximate date and amount of the charge, and any order ID shown in your app store receipt or the card statement descriptor (such as the Order ID included in the transaction details).([play.google.com](https://play.google.com/store/apps/details?hl=en&id=app.mypersonalchallenge&utm_source=openai))