Viva Kebabs and Grill

Fast Food80% confidence

Viva Kebabs and Grill is a late‑night kebab and halal snack shop in Melbourne serving charcoal‑grilled kebabs, snack packs, chips, and other fast-food style Turkish dishes for dine-in and takeaway.

Melbourne, Victoria, Australia

About Viva Kebabs and Grill

Viva Kebabs and Grill is a Turkish-style fast food and grill restaurant located at Shop 3, 2 Osprey Drive, Fraser Rise (Plumpton area) in Melbourne, Victoria. They specialise in charcoal-grilled doner kebabs, halal snack packs (HSPs), mixed grills, gozleme, vegetarian plates, chips and dips, and party-style catering, with both dine‑in and takeaway options. Typical menu prices range from around AU$17–18 for a basic kebab or gozleme, up to AU$28–45 for plate meals and mixed grills, and about AU$80–85 for larger family meal deals.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/?utm_source=openai))

A Viva Kebabs and Grill charge on your bank statement usually comes from a one‑time food purchase made in person at the restaurant (via EFTPOS/credit card terminal) or from an online food delivery order placed through a platform like Uber Eats, where individual items such as doner kebabs, snack packs and plates commonly run in the AU$25–55 range.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/menu1.php?utm_source=openai)) You may also see a different descriptor including terms like “Viva Kebabs and Grill Plumpton” or the name of the delivery app, and the final amount can include extras such as add‑ons, drinks, delivery fees, service fees and tips. In some cases, your bank may first show a pending or pre‑authorisation amount from the delivery platform that later updates to the final settled total.

If you’re unsure about a Viva Kebabs and Grill charge, start by checking recent food orders and receipts in your email, SMS confirmations, or in delivery apps (e.g., Uber Eats order history) for the same date and amount. To speak to the merchant directly, you can call the restaurant on +61 3 9034 5925 or +61 3 8390 8158 during their usual hours (typically Mon–Thu 10:00–22:00, Fri–Sun 10:00–01:00 local time), or use the contact form on their website.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/contact.php?utm_source=openai)) For orders made through delivery platforms, billing corrections and refunds are usually handled inside the app; for in‑store payments, bring your bank statement and any receipts back to the shop or call them so they can look up the transaction and resolve issues such as incorrect amounts, duplicate charges, or voided transactions that never dropped off.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Viva Kebabs and Grill.

  1. SMP*Viva Kebabs Melbourne AUS

Frequently Asked Questions

What purchase amounts from Viva Kebabs and Grill are most common on bank statements?

Most in‑store food purchases at Viva Kebabs and Grill fall roughly between AU$20 and AU$60, depending on whether you ordered a single kebab or an HSP versus larger plates or combos. Individual kebabs and gozleme are typically around AU$17–18, plate meals around AU$28–36, and larger mixed grills or family deals can be AU$45–85.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/menu1.php?utm_source=openai)) If your statement shows an amount in this range on a day you bought takeaway or delivery in the Fraser Rise/Plumpton area, it is likely linked to a food order from this restaurant.

Can Viva Kebabs and Grill create subscriptions or recurring charges on my card?

Viva Kebabs and Grill operates as a traditional restaurant, so all payments are for one‑time purchases such as dine‑in meals, takeaway, or delivery orders. They do not advertise any subscription plans or recurring billing programs on their website or menu.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/?utm_source=openai)) If you are seeing repeated charges, they’re usually separate food orders (often via a delivery app) rather than an automatic subscription.

Why does my statement show ‘Viva Kebabs and Grill Plumpton’ or a delivery app name instead of just the restaurant?

Card descriptors can vary depending on how you ordered. If you paid in person at the shop’s EFTPOS terminal, your bank may display something like “Viva Kebabs and Grill Plumpton” or similar, reflecting the business name and location.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/contact.php?utm_source=openai)) If you ordered through Uber Eats or another delivery platform, the descriptor might include the app’s name, because your card is technically charged by the platform on behalf of the restaurant.

Why do I see a small or duplicate pending charge related to Viva Kebabs and Grill?

Small or duplicate pending charges are usually pre‑authorisations placed by your bank or a delivery platform when you add a card, update payment details, or place an order. These are temporary holds used to verify your card and should drop off automatically within a few business days, leaving only the final settled amount for your food order. If a pending hold doesn’t clear or a duplicate posted charge remains after several days, contact your bank and, if relevant, the delivery app’s support to have it reviewed.

How can I get a receipt or order details to confirm a Viva Kebabs and Grill charge?

For in‑store payments, the receipt is usually printed when you pay at the counter; if you’ve lost it, you can call the restaurant on +61 3 9034 5925 or +61 3 8390 8158 and provide the date, time and amount so they can try to locate the transaction.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/contact.php?utm_source=openai)) For delivery orders, open the relevant app (such as Uber Eats), go to your past orders, and view or download the invoice that lists each item, fees and the total that matches your bank charge.

How do I dispute an incorrect amount or request a refund from Viva Kebabs and Grill?

If the issue is with an in‑store purchase (wrong total, double charge, or refunded item that didn’t go through), contact Viva Kebabs and Grill directly by phone or via the contact form on their website and provide your receipt or bank transaction details so they can investigate.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/contact.php?utm_source=openai)) For delivery‑app orders (wrong items, missing food, quality issues), refund and adjustment requests must generally be submitted through the app’s help or support section, as the platform—not the restaurant—processes those payments. If your bank still shows an unresolved problem after you’ve spoken to the restaurant or app, you can also raise a dispute with your card issuer.

How can I contact Viva Kebabs and Grill about a charge on my card?

You can reach Viva Kebabs and Grill at their Fraser Rise location by calling +61 3 9034 5925 or +61 3 8390 8158 during their standard opening hours (typically Monday–Thursday 10:00 am–10:00 pm and Friday–Sunday 10:00 am–1:00 am, local time).([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/contact.php?utm_source=openai)) They also provide a contact form on their official website where you can submit questions about orders or payments—include your name, contact details, the charge amount, and the date of the transaction so they can respond more quickly.

Does Viva Kebabs and Grill offer deposits, catering prepayments, or large-order charges that might look different?

Viva Kebabs and Grill offers catering services for events such as parties and special occasions, which can involve larger‑than‑usual food bills or agreed prepayments for big orders.([vivakebabsandgrill.com.au](https://www.vivakebabsandgrill.com.au/cateringrestaurant.php?utm_source=openai)) These higher amounts may not match your typical takeaway spend and can appear as a single, larger charge under their business name; if you recently organised catering or a group meal, that charge will often correspond to the total for that event.

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