About Vuly Play
Vuly Play is an Australian-based manufacturer and retailer of premium outdoor play equipment, best known for its trampolines, swing sets, monkey bars, and cubby houses. The company focuses on durability, safety, and design, offering products for families who want long-lasting backyard play gear, as well as for schools, councils, and commercial play spaces. Vuly sells directly through its website, showroom, and phone sales, and also offers accessories, spare parts, and extended warranties.
A charge from “VULY PLAY GROUP WAKERLEY AUS” on your card statement typically relates to the purchase of a trampoline, swing set, monkey bars, accessories (like shade covers, basketball hoops, or tent walls), or replacement parts made through Vuly’s website, phone orders, or showroom in Wakerley, Queensland. It may be a single large purchase, a deposit or balance payment, or a charge for delivery/installation services. In some cases, you might see a charge following a quote approval or pre-order for an item that was on backorder.
If you don’t recognize the charge, first check any recent email invoices, order confirmations, or text messages from Vuly Play, as well as family members who may have placed an order using your card. You can verify details by logging into your Vuly account (if you created one) or by contacting Vuly customer service with your full name, email, and approximate charge amount/date so they can locate the order. For billing disputes, delivery issues, or refund questions, have your order number ready and review Vuly’s terms and conditions and returns policy on their website before contacting your bank or card issuer.