Watermans is a UK-based haircare brand that develops and sells cosmetic hair growth and hair-thickening products, including its flagship Grow Me shampoo, directly to consumers worldwide.
Watermans is a British cosmetic haircare company trading under Waterman Corporate Enterprises Limited. Founded in 2012 by Gail and Matt Waterman, the brand focuses on non‑medicinal products designed to support stronger, fuller‑looking hair, such as the Grow Me hair growth shampoo, conditioners, scalp serums, hair gummies, and related treatments. Their products are made in the UK and sold through their own websites and selected retailers, and the company has received recognition including a Queen’s Award for Enterprise in International Trade for its rapid global growth and exports.([watermanshair.com](https://watermanshair.com/?utm_source=openai))
A card charge labelled “SP WATERMANS” is very likely linked to an online purchase from Watermans via its Shopify-powered e‑commerce store, such as a one‑time order of shampoo/conditioner, a discounted multi‑bottle bundle, or a Subscribe & Save auto‑delivery. Watermans offers recurring subscription options that automatically bill your card at the selected interval (for example, monthly) and ship products on a schedule until you cancel, so repeat or regular charges may reflect an active subscription rather than multiple separate orders.([watermanshair.com](https://watermanshair.com/pages/easily-and-securely-subscribe-to-products?utm_source=openai))
If you’re unsure about a Watermans charge, start by checking your email for order confirmations from watermanshair.com or watermanshair.us, and log into your Watermans account or the subscription portal using the email address tied to your card to review active subscriptions, billing dates, and invoices. From your account you can cancel, pause, or alter subscription deliveries with a single click, and you can contact Watermans customer support via the contact form or help centre on their official site if you need order details, refunds, or to dispute an unexpected renewal. Keeping track of which household member placed the order and confirming that no one saved your card in their Watermans account can also help resolve unexplained charges quickly.([watermanshair.com](https://watermanshair.com/pages/contact-us?utm_source=openai))
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Watermans.
Why do I see a charge from Watermans on my card statement?
A Watermans charge usually means you or someone in your household purchased haircare products such as Grow Me shampoo, conditioner, or a bundle from their online shop, or you have a Subscribe & Save auto‑delivery that just renewed. Check your email for order confirmations from watermanshair.com or log into your Watermans account with the email tied to your card to view recent orders and subscription renewals.([watermanshair.com](https://watermanshair.com/?utm_source=openai))
What is the “Subscribe & Save” or recurring Watermans charge I’m seeing each month?
Watermans offers a Subscribe & Save option that automatically bills your card and ships products at the interval you choose (for example, every 4, 6, or 8 weeks). These are clearly marked as subscription items at checkout and in the product page fine print, and continue until you cancel from your account. A regular, same‑amount charge from Watermans is typically a subscription renewal.([watermanshair.com](https://watermanshair.com/pages/easily-and-securely-subscribe-to-products?utm_source=openai))
How do I cancel or pause my Watermans subscription to stop future charges?
You can cancel or pause your Watermans subscription yourself at any time—no emails or phone calls required. Log into your Watermans account or the subscription portal using the “magic link” sent to your email, go to your Subscriptions, and use the on‑screen controls to cancel, pause, skip a delivery, or change the renewal frequency. Once cancelled, no further subscription payments will be taken.([watermanshair.com](https://watermanshair.com/pages/easily-and-securely-subscribe-to-products?utm_source=openai))
Can I get a refund if I was charged by Watermans after I meant to cancel?
Cancelling a Watermans subscription stops future renewals but doesn’t automatically refund any order that has already processed. If you were recently charged but didn’t intend to renew, cancel the subscription in your account first, then review Watermans’ Refunds/Returns policy and contact their support team via the official website with your order number to ask whether your order is eligible for a return or refund under their 90‑day money‑back guarantee or local consumer rights.([watermanshair.com](https://watermanshair.com/pages/easily-and-securely-subscribe-to-products?utm_source=openai))
What are typical amounts for Watermans charges so I can recognize them?
Common Watermans transactions include one‑time purchases like a single Grow Me shampoo (around mid‑teens GBP), shampoo/conditioner sets or multi‑bottle packs (often in the £20–£30+ range), and subscription orders that are slightly discounted versus one‑off prices. Bundles, kits, and international orders, including shipping and tax, can be higher. To see the exact amount and contents of a specific charge, match the date and amount on your statement to the corresponding order in your Watermans account.([watermanshair.com](https://watermanshair.com/?utm_source=openai))
Why do I see more than one Watermans charge or a small ‘test’ amount?
Multiple Watermans charges can occur if you place several separate orders, run more than one subscription at the same time, or update your payment method and the system retries a failed renewal. In some cases your bank may also show a temporary authorisation when your card is first added, which should drop off automatically. Check your Watermans account for multiple active subscriptions or recent failed/retired payments, and contact your bank if an authorisation hold does not disappear after a few days.([watermanshair.com](https://watermanshair.com/pages/how-subscriptions-work?utm_source=openai))
How can I contact Watermans about a billing or order issue?
To resolve billing questions, go to watermanshair.com and use the Contact Us/Help Centre page to submit a support ticket, including your name, email, and order number. You can also access your account and subscription portal from the same site to retrieve invoices and order details, which support staff will typically request when investigating unexpected or duplicate charges.([watermanshair.com](https://watermanshair.com/pages/contact-us?utm_source=openai))
Is Watermans a medical hair‑loss treatment, and does that affect how charges appear?
Watermans clearly states that its products are 100% cosmetic and not medicines or medical hair‑loss treatments; they are sold as over‑the‑counter cosmetic haircare through its own websites and retailers. On your statement, charges will appear simply as retail/e‑commerce transactions from Watermans or a similar descriptor, not as medical services, so you should not expect insurance or health‑plan processing.([watermanshair.com](https://watermanshair.com/?utm_source=openai))