Wave Financial

Software98% confidence

Wave Financial is a Canadian software company that provides free accounting, invoicing, and receipt-scanning tools, along with paid payment processing and payroll services for small businesses.

Toronto, Ontario, Canada
Owned by H&R Block

About Wave Financial

Wave Financial (often seen on statements as “waveapps” due to its waveapps.com domain) offers cloud-based accounting, invoicing, payments, and payroll software targeted at freelancers, contractors, and small businesses. Its core accounting and invoicing tools are typically free, while it generates revenue through services like online credit card and bank payment processing, payroll, and professional bookkeeping. Users can create and send invoices, track expenses, scan receipts, and manage their books from a web browser or mobile app.

A charge from “waveapps” or “Wave Financial” usually appears when you pay for one of Wave’s paid services, such as transaction fees for accepting online payments via Wave, monthly payroll fees, or optional add-on services like bookkeeping or tax support. If you are a business owner using Wave, you might see regular charges related to payroll subscriptions or per-transaction payment processing fees. If you are a customer of a business that uses Wave to invoice you, the payment may still show on your statement as Wave or waveapps because Wave is the payment processor for that invoice.

To verify a Wave charge, log into your Wave account (if you are a business user) and check the Billing, Payments, or Settings sections for invoices, payroll runs, or subscription charges that match the date and amount. If you are an end-customer who paid an invoice, refer to the original email invoice or receipt sent by the business, which will note Wave as the payment processor. For unresolved questions, you can visit waveapps.com and use their help center and in-app support to contact customer service, providing the last four digits of the card, the charge amount, and the transaction date to help them locate the payment.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Wave Financial.

  1. waveapps

Frequently Asked Questions

Why does my bank statement show a charge from “waveapps” instead of the business I paid?

Wave processes online payments for many small businesses, so card statements often show the descriptor “waveapps” or “Wave Financial.” The underlying business name should be visible on the emailed invoice or receipt you received; Wave is acting as the payment processor for that business.

I’m a small business owner using Wave—what recurring charges should I expect on my card or bank account?

If you use Wave Payroll, you’ll typically see a recurring monthly payroll subscription fee plus any per-employee or per-payroll costs. If you accept online payments, you’ll see transaction-based fees deducted from payouts or charged separately, depending on your setup. You may also see periodic charges for optional services like bookkeeping or tax support if you have enrolled in them.

How can I see details of a specific Wave (waveapps) charge to confirm it’s legitimate?

Log into your Wave account at waveapps.com and go to the Payments, Invoices, or Billing section. Match the statement amount and date to a specific invoice payment, payroll run, or subscription charge. If you are a customer who paid an invoice, check your email for the Wave-powered invoice or receipt, which will list the exact amount, date, and recipient business.

How do I cancel or change my Wave Payroll or other paid Wave subscription to stop future charges?

Sign in to waveapps.com, go to Settings or the Payroll/Subscriptions section, and follow the prompts to pause or cancel the service you no longer need. Make sure you complete all steps and confirm the cancellation; Wave will usually stop billing from the next billing cycle, and you can verify by checking the plan status in your account.

How do I request a refund for a Wave-related charge I don’t recognize or believe is incorrect?

If you are a business owner, contact Wave support through the in-app Help Center or the support section at waveapps.com with the charge date, amount, and last four digits of your card or bank account. If you are a customer who paid a business via Wave, you typically must request a refund directly from that business; they can then issue a refund through Wave’s system if appropriate.

Are there small “test” or temporary charges from Wave that might disappear?

Wave may place small authorization holds on your card or bank account when you add or verify a payment method, or when payouts are being validated. These are not completed charges and should automatically drop off within a few business days once the verification is complete or the transaction settles.

What are typical fee amounts I might see from Wave for payment processing?

Wave’s payment processing fees are usually a percentage of the transaction amount plus a fixed per-transaction fee (for example, a few percent plus a small flat amount), which may appear either as netted out from your payout or as separate fee line items in your accounting. Exact pricing can change, so check the Pricing page at waveapps.com or your account’s Payments section for the current fee structure.

How can I contact Wave support if I still don’t recognize a waveapps charge?

Go to waveapps.com and open the Help Center, then use the available contact options (in-app messaging or support request form). Provide the transaction date, amount, currency, and the first and last name on the card, along with the last four digits of the card, so Wave’s team can investigate and confirm which business or service generated the charge.

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