Web.com

Software95% confidence

Web.com is a website services company that provides domain registration, web hosting, website builders, and online marketing solutions for small and medium-sized businesses.

Jacksonville, FL
web.com
Owned by Newfold Digital

About Web.com

Web.com is a technology company that focuses on helping individuals and small to medium-sized businesses establish and grow their online presence. Its services typically include domain name registration, shared and managed web hosting, do‑it‑yourself website builders, custom website design, business email, SSL certificates, and online marketing tools such as SEO and digital advertising. Many entrepreneurs and local businesses use Web.com as a one‑stop provider for getting a professional website and related online services without needing deep technical expertise.

A charge on your card labeled something like “Web, 888-6429675 FL” is very likely related to a Web.com product or service, often billed on a recurring (monthly or annual) basis. Common reasons include paying for a domain name registration or renewal, website hosting plan, a website builder subscription, professional email, or add‑on marketing or security services. If you recently registered a domain, launched a website, or signed up for an online business package, this descriptor can correspond to your plan’s periodic billing. The Florida reference in the descriptor reflects the company’s U.S. operations and billing center, not necessarily your own location.

If you have questions about a Web.com charge, start by logging into your Web.com account and reviewing your services, billing history, and renewal dates. Look for any domains or website packages set to auto‑renew. You can usually modify or cancel services directly from your account dashboard, or by contacting Web.com customer support at the phone number shown on your statement (such as 888‑642‑9675) or via their help/support pages. Keep your billing statement, recent invoices, and any confirmation emails handy when you reach out, and verify that no one else with access to your card or business account has purchased or renewed services without your knowledge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Web.com.

  1. Web, 888-6429675 FL

Frequently Asked Questions

Why do I see a charge from “Web, 888-6429675 FL” on my card statement?

This descriptor commonly corresponds to Web.com billing for services such as domain registration or renewal, website hosting, a website builder subscription, email services, or online marketing add‑ons. The phone number and “FL” refer to Web.com’s billing contact and location, not to a specific store purchase.

Is the Web.com charge a one-time fee or a recurring subscription?

Most Web.com services, such as domains, hosting, and website builders, are billed on a recurring monthly or annual basis with auto‑renew enabled by default. However, certain setup or professional design services may appear as one‑time charges. You can see the exact billing frequency by checking the Billing or My Services section of your Web.com account.

How can I cancel or turn off auto-renewal for my Web.com services?

Log into your Web.com account, go to the section listing your domains, hosting, or website packages, and look for renewal or auto‑renew settings. You can usually toggle auto‑renew off for each service there. If you’re unable to do so, contact Web.com customer support at the number on your statement (e.g., 888‑642‑9675) or through their online support channels to request cancellation.

How do I request a refund for a Web.com charge I don’t recognize or no longer want?

First, review your Web.com account to identify which service generated the charge and whether it recently renewed. If you believe the charge is unauthorized or you no longer want the service, contact Web.com support promptly via phone or their support portal to ask about eligibility for a refund under their current refund or cancellation policies. Have your domain name, account email, and the exact transaction date and amount ready.

Can Web.com place small or temporary authorization holds on my card?

Yes, like many online service providers, Web.com may place small temporary authorizations when you add or update a payment method or initiate a new purchase. These holds are used to verify your card and should drop off automatically within a few business days, without turning into a final charge.

How can I confirm which domain or website is associated with the Web.com charge?

Sign into your Web.com account and review the list of active domains, hosting plans, and website builder packages. Match the billing date on your card statement with the invoice or transaction history in your account. Each entry typically shows the domain name or product (e.g., a specific hosting plan) that corresponds to that charge.

What should I do if I don’t have a Web.com account but see this charge?

First, double‑check with family members, employees, or anyone else who may have access to your card to see if they purchased or renewed web services. If no one recognizes the transaction, call Web.com using the phone number on your statement and ask them to search for a transaction by your card details or email address. If they cannot locate a matching account, contact your bank or card issuer to dispute the charge and request a new card if fraud is suspected.

How can I contact Web.com about a billing issue or to get a copy of my invoice?

You can contact Web.com using the customer service phone number shown on your card statement (such as 888‑642‑9675) or via the support/contact section of web.com. Once you’re logged in, you can often view and download past invoices directly from your account, or a support representative can email copies to the address on file.

This merchant is in the Software category

Browse all

Related Merchants

Google
Trello
Dext
Atlassian
OpenAI

Compare Web.com

vsGooglevsTrellovsDext

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you