Wildseed

Restaurant97% confidence

Wildseed is a plant-based restaurant and bar offering seasonal, vegetable-focused dishes and creative cocktails in a full-service dining setting.

San Francisco, CA
wildseedsf.com
Owned by Back of the House Inc.

About Wildseed

Wildseed is a plant-based restaurant and bar concept created by restaurateur Adriano Paganini and operated by his Back of the House restaurant group. The original Wildseed opened in San Francisco’s Cow Hollow neighborhood as the group’s first fully plant-based restaurant, and the brand has since expanded with a location in Palo Alto. Working with Northern California’s seasonal produce, Wildseed serves hearty vegan and vegetarian-friendly dishes—such as grain bowls, burgers, pizzas, and globally inspired small plates—alongside cocktails, local beers, and vegan-friendly wines.

A charge with the descriptor “TST* WILDSEED - PALO ALTO” or similar typically comes from dining at Wildseed’s Palo Alto restaurant, located at 855 El Camino Real in the Town & Country Village shopping center. Guests may see charges for on-premise meals, bar tabs, takeout, delivery, or catering orders placed directly or via online ordering platforms powered by Toast, which is why the descriptor starts with the “TST*” processor prefix. In some cases you might also see separate tips, adjustments, or updated final amounts if the original transaction was pre-authorized and then closed with gratuity.

If you have questions about a Wildseed charge, first check your email for an itemized receipt or your Toast/online-ordering account if you ordered ahead, as well as any confirmation messages from Wildseed or a delivery partner. Comparing the transaction date and amount to the date you visited or ordered can help confirm the charge. For further help, you can contact the Palo Alto location via the phone or email listed on Wildseed’s official website, or reach out through the site’s contact form. If you still don’t recognize the charge, your card issuer can review the transaction details, help dispute unfamiliar charges, and potentially block your card if fraud is suspected.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Wildseed.

  1. TST* WILDSEED - PALO ALTO 300559811 PALO ALTO CA

Frequently Asked Questions

Why do I see a charge labeled "TST* WILDSEED - PALO ALTO" on my card statement?

This descriptor indicates a purchase processed by the Toast POS system at Wildseed’s Palo Alto restaurant. The “TST*” prefix refers to Toast, the payment processor, and the actual merchant is Wildseed, a plant-based restaurant located in Palo Alto, CA.

What types of purchases can result in a Wildseed Palo Alto charge?

Charges from Wildseed Palo Alto can come from dining in the restaurant, bar purchases, takeout orders, online orders placed for pickup or delivery, or catering orders. If you booked through a delivery platform, the transaction may still be processed through Wildseed’s Toast system and appear under the Wildseed Palo Alto descriptor.

Can Wildseed Palo Alto place temporary authorization holds on my card?

Yes. When you start a tab or place an online order, Wildseed’s Toast system may place a temporary authorization for an estimated amount. After your check is closed and tip is added, the final amount is captured and the original hold is released, which can look like multiple or changing charges for a short time.

How can I get a copy of my receipt from Wildseed Palo Alto?

If you provided an email or phone number when paying, your receipt may have been sent digitally. You can also check your Toast or online-ordering account if you ordered ahead. Otherwise, contact Wildseed Palo Alto directly using the phone or email listed on wildseedsf.com with the transaction date, last four digits of your card, and amount so they can look up and resend your receipt.

How do I request a refund or dispute an incorrect charge from Wildseed Palo Alto?

Contact Wildseed Palo Alto as soon as you notice the issue, ideally with your receipt and details of the problem (wrong amount, duplicate charge, incorrect items). The restaurant can usually adjust or refund charges through its Toast system. If you cannot resolve it with the restaurant, contact your bank or card issuer to initiate a dispute.

Does Wildseed Palo Alto have recurring or subscription-style charges?

Wildseed Palo Alto generally processes one-time restaurant transactions for meals, drinks, or catering and does not operate on a subscription model. If you see repeated charges from Wildseed, review your receipts for multiple visits, group dining, or recurring catering orders, and contact the restaurant or your card issuer if they still appear unexpected.

Why is the final amount from Wildseed Palo Alto higher than the initial pending charge?

The initial pending amount is often a pre-authorization for the base check total before tip. Once you add gratuity and the check is closed, the final amount—including tip and any adjustments—is posted, which may be higher than the original pending authorization.

How can I contact someone about a charge from Wildseed Palo Alto?

Visit wildseedsf.com and navigate to the Palo Alto location page for current contact details, including phone number and email. Provide the date of visit, approximate time, charge amount, and last four digits of your card so staff can locate the transaction and help answer questions or issue adjustments if needed.

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