Willowbrook Gourmet

Restaurant75% confidence

Willowbrook Gourmet is an independent Western Australian food business operating under the company Willowbrook Gourmet Pty Ltd, which trades under names including West Coast Catering and has been registered for GST since 2014. It appears to focus on catering and gourmet food production/wholesale serving the Midland (WA 6056) area.

Midland, Western Australia, Australia

About Willowbrook Gourmet

Willowbrook Gourmet is an independent Western Australian food business operating as Willowbrook Gourmet Pty Ltd (ABN 13 167 497 396), an Australian private company registered in January 2014 and GST-registered since that date. The company is based in the WA 6056 area, which includes Midland and surrounding suburbs, and trades under business names including “West Coast Catering.” It focuses on gourmet food production and catering services, supplying prepared foods for events, functions, and wholesale customers in the local region.

A Willowbrook Gourmet charge may appear on your bank or card statement under descriptions such as “WILLOWBROOK GOURMET PTY LTD,” “WEST COAST CATERING,” or similar variations referencing Midland or WA 6056. This is typically linked to catering orders (for parties, weddings, community or corporate events), wholesale or gourmet food purchases, or deposits and final payments for functions. In some cases, you might see a pre-authorisation or deposit taken at the time of booking, followed by a final charge closer to the event date. Recurring or repeated charges usually relate to ongoing corporate catering arrangements or regular standing orders rather than a traditional subscription service.

If you don’t recognise the charge, first check recent event bookings, office catering, school or club functions, and any online or phone orders for platters or prepared meals you may have placed. Look for invoices or confirmation emails mentioning Willowbrook Gourmet or West Coast Catering, and compare the amount and date to what appears on your statement. To resolve questions, contact the business using the details on your invoice, receipt, or booking email, or search the Australian Business Register for “Willowbrook Gourmet Pty Ltd ABN 13 167 497 396” to confirm their current registered location and contact options. If you still cannot verify the payment or suspect it is unauthorised, contact your bank or card issuer promptly to dispute the transaction and request further investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Willowbrook Gourmet.

  1. WILLOWBROOK GOURMET\UNIT 2 LOT 17\MIDLAN

Frequently Asked Questions

Why did I see a charge from Willowbrook Gourmet or West Coast Catering on my card?

Most Willowbrook Gourmet charges come from catering orders, gourmet platters, or wholesale food purchases linked to an event, function, or workplace catering. The business trades under Willowbrook Gourmet Pty Ltd and the business name West Coast Catering, so your statement descriptor may show either name, sometimes with “Midland” or “WA 6056.” Check any recent bookings or food orders made for parties, corporate meetings, or community events around the charge date.

What are typical amounts for Willowbrook Gourmet or West Coast Catering charges?

Because this is a catering and gourmet food business, amounts can vary widely based on the size of the order. Many personal or small-office catering transactions will often fall in the range of tens to a few hundred Australian dollars, while large corporate or event catering can be much higher. If the amount on your statement roughly matches a recent event or food order total (including GST and any delivery or staffing fees), it is likely legitimate.

Can Willowbrook Gourmet charges be recurring like a subscription?

Willowbrook Gourmet does not operate like a streaming or app subscription; however, some customers (such as businesses or organisations) may have regular standing catering orders. In that case, you might see charges at weekly, fortnightly, or monthly intervals that match scheduled deliveries or events. If you are seeing a recurring pattern, speak with your workplace or organisation’s event or office manager to confirm whether they set up an ongoing catering arrangement billed to your card.

How do I cancel or change a catering booking with Willowbrook Gourmet?

To cancel or amend a booking, use the contact information on your original quote, invoice, or confirmation email from Willowbrook Gourmet or West Coast Catering. Catering businesses typically require changes or cancellations within a set time frame before the event and may charge a partial fee if stock has already been ordered or prepared. When you contact them, have your booking reference, event date, and payment details ready so they can locate your order quickly.

How do refunds or disputed charges usually work with Willowbrook Gourmet?

Refunds generally depend on the timing of your cancellation and the specific terms agreed when you placed the order—caterers often allow full or partial refunds up to a certain cutoff date and may retain a deposit for late cancellations. If you believe you were overcharged or charged in error, contact Willowbrook Gourmet directly with your receipt, booking confirmation, and a screenshot of the bank transaction so they can review and, if appropriate, process a refund back to the same card. If you can’t reach the business or disagree with the outcome, you can also raise a dispute with your bank or card issuer.

Why do I see a pending or temporary Willowbrook Gourmet charge that later changes or disappears?

Some catering and food businesses place a temporary pre-authorisation on your card to verify funds or hold a deposit when you confirm a booking. This may appear as a pending Willowbrook Gourmet or West Coast Catering transaction and can either drop off (if reversed) or be adjusted to the final amount once your order is confirmed and invoiced. If a pending amount doesn’t clear or convert to the correct final total within a few business days, contact the business and your bank for clarification.

How can I contact Willowbrook Gourmet about a charge I don’t recognise?

Start by checking any recent emails, invoices, or SMS messages related to catering or gourmet food orders—these often contain the direct phone number or email address used by Willowbrook Gourmet or West Coast Catering for your booking. If you no longer have those details, you can search the Australian Business Register or ASIC for “Willowbrook Gourmet Pty Ltd” (ABN 13 167 497 396) to confirm the current registered location in WA 6056 and any listed contact channels, then reach out during local business hours. Always avoid sharing full card numbers by email; instead, provide only the last four digits, the transaction date, and amount so they can locate the payment securely.

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