Windify Software is a Vietnam-based software development studio that builds custom web and mobile applications, SaaS platforms, and digital products for startups and growing businesses worldwide.
Windify Software is a software development company headquartered in Danang, Vietnam. The team focuses on helping startups and small to midsize businesses design, build, and scale digital products, including custom web and mobile apps, SaaS platforms, e‑commerce systems, and streaming or OTT solutions. Their services span full-cycle product development from product discovery and UI/UX design through engineering, cloud/DevOps setup, and post‑launch support.([windify.dev](https://windify.dev/))
A charge with a descriptor like “windify-019d2066-fcba-7542-8f56-cdd1717cebe5” most likely relates to a project invoice, subscription to a development/maintenance package, or a milestone payment processed by Windify Software’s billing system, with the long alphanumeric string representing an internal invoice or subscription ID. Customers may see such charges after signing a software development contract, purchasing a pre-built SaaS starter kit, or paying for ongoing support or feature work on an existing product.([windify.dev](https://windify.dev/))
To verify the charge, the cardholder should first search their email for invoices or contracts from Windify (often using domains like windify.dev or windify.com.vn) and compare dates and amounts against the card statement. If anything seems unfamiliar, they can contact Windify via the contact details on their website to request a copy of the invoice and the associated project or subscription ID. If the payment still cannot be recognized, the cardholder should reach out to their bank to dispute the transaction or block the card, especially if there is any sign of unauthorized use.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Windify Software.
Why do I see a charge that starts with “windify-” followed by a long string of letters and numbers?
Windify Software’s billing system may append an internal invoice or subscription identifier after the name, resulting in a descriptor like “windify-019d2066-fcba-7542-8f56-cdd1717cebe5”. This usually corresponds to a specific project invoice, subscription, or milestone payment for software development or related services you agreed to with Windify.
What types of services does Windify Software typically bill for?
Windify Software commonly bills for custom software development projects, SaaS starter kits, e‑commerce and marketplace builds, UI/UX design work, and ongoing maintenance or feature-development retainers. Invoices can be one‑time (per project or milestone) or recurring for long‑term support and product evolution.([windify.dev](https://windify.dev/))
How can I confirm which project or subscription a specific Windify charge relates to?
Search your email and workspaces (e.g., Slack, Notion, or your company’s billing folders) for invoices from Windify that match the charge date and amount. The alphanumeric portion of the descriptor is usually an internal invoice or subscription ID—send that ID, along with the charge amount and date, to Windify via their website contact form so they can trace the exact project or plan it belongs to.([windify.dev](https://windify.dev/))
Does Windify Software offer recurring subscriptions, or are all charges one‑time?
Windify offers both models. Many clients engage them on a project basis with milestone‑based invoices, while others use ongoing development or maintenance arrangements billed on a recurring monthly or retainer basis. If you see repeat charges of the same amount each month, you’re likely on a recurring engagement or support plan rather than a one‑time project fee.([windify.dev](https://windify.dev/))
How do I cancel or change an ongoing development or maintenance agreement with Windify?
To cancel or modify an ongoing engagement, review your contract for notice periods and minimum terms, then email or message your primary Windify contact or use the contact form on windify.dev. Clearly state whether you want to pause, scale down, or fully terminate the engagement and ask them to confirm the final billing date and any remaining obligations in writing.([windify.dev](https://windify.dev/))
How can I request a refund or dispute a Windify Software charge?
Start by contacting Windify directly with your invoice or descriptor ID, charge amount, and date, and explain why you believe the charge is incorrect (e.g., scope disagreement or duplicate billing). They can review the project records and, if appropriate, issue a partial or full refund. If they confirm the charge is valid but you still believe it is unauthorized, you can then contact your bank or card issuer to open a dispute.
Are there common charge amounts or patterns for Windify services?
Amounts vary based on project scope, but charges are often in larger, project‑style increments (for example, milestone payments) or consistent monthly retainer amounts. It’s less common to see very small micro‑charges; if you see a regular, fixed amount each month, that likely corresponds to a pre‑agreed retainer or ongoing support plan.
What should I do if I don’t recognize any relationship with Windify Software at all?
If you don’t recall signing a contract, joining a project, or authorizing a payment to Windify, first check with colleagues or business partners who might have engaged them on behalf of your organization. If no one recognizes the company, treat the charge as potentially unauthorized: contact your bank immediately to report the transaction, request more details, and consider cancelling or replacing the card to prevent further charges.