Question 1

Why does my bank statement show “TST WINGBOX & S” instead of Wingbox & Seafood Co.?

Accepted Answer

The “TST” prefix indicates Toast, the payment processor and point-of-sale system Wingbox & Seafood Co. uses for in‑store and online orders. The descriptor is truncated, so “WINGBOX & S” is short for Wingbox & Seafood Co. This is normal for card payments run through Toast’s system and does not mean a separate company charged you.

Question 2

What are typical purchase amounts for Wingbox & Seafood Co.?

Accepted Answer

Most individual meal orders fall in the roughly $10–$35 range, depending on whether you order a single item (like a 6‑piece wing combo or a burger) or larger platters and multi‑item meals such as 12‑ or 24‑piece wings, seafood dinners, or family-style combinations. Large group or catering-style orders may be higher.

Question 3

Can Wingbox & Seafood Co. charges be recurring or subscription-based?

Accepted Answer

No. Wingbox & Seafood Co. operates as a restaurant and does not sell subscriptions or memberships. All charges should correspond to specific food orders—dine‑in, takeout, or delivery—placed on a given date. If you see repeated charges on different days, they likely reflect separate orders placed by you or someone else with access to your card.

Question 4

How do I get a receipt or see the details of my Wingbox & Seafood Co. charge?

Accepted Answer

Check the email or SMS receipt sent when you ordered through Toast, DoorDash, or another delivery app—those usually include an itemized breakdown. You can also log into the relevant app or Toast ordering page and review your order history. If you still cannot find the receipt, call the restaurant and provide the date, amount, and last four digits of your card so they can look up the transaction.

Question 5

How can I request a refund or dispute an incorrect order from Wingbox & Seafood Co.?

Accepted Answer

For online or delivery orders placed through Toast or DoorDash, start by using the help or support section in that app to report missing items, incorrect food, or quality issues; those platforms typically handle partial credits or refunds. If the order was placed directly with the restaurant, call them using the phone number on their website and explain the issue with your order and payment so they can review the ticket and, if appropriate, issue an adjustment through Toast.

Question 6

Does Wingbox & Seafood Co. place temporary authorization holds on my card?

Accepted Answer

When you place an order online through Toast or a delivery marketplace, your bank may show a temporary authorization hold, sometimes for slightly more than the final total if a tip or modifications are pending. This hold is usually replaced by the finalized charge within a few business days. If a small pending amount remains after that, contact your bank and, if needed, the restaurant or ordering platform for clarification.

Question 7

How can I contact Wingbox & Seafood Co. about a charge question?

Accepted Answer

You can reach Wingbox & Seafood Co. by phone at their Albany location or through the contact form on wingboxnco.com. Provide your name, best contact information, the date and amount of the charge, and the last four digits of your card so staff can locate your order in their Toast system and respond accurately.

Question 8

What should I do if I don’t recognize a Wingbox & Seafood Co. charge at all?

Accepted Answer

First, check whether anyone in your household or on your account recently ordered food from Wingbox & Seafood Co. in Albany, GA or through a delivery app linked to your card. Look at your email and app order histories around the charge date. If no one recognizes the transaction and no matching order can be found, contact your bank to report potential card misuse and consider asking Wingbox & Seafood Co. (or the ordering platform) to confirm whether an order exists under your card details.

Wingbox & Seafood Co.

About Wingbox & Seafood Co.

Bank Statement Variations

Frequently Asked Questions