WorkflowMax

Software94% confidence

WorkflowMax is a cloud-based project and job management platform (now rebuilt as WorkflowMax by BlueRock) that provides tools for quoting, time tracking, job costing, invoicing, and reporting for service-based businesses.

Melbourne, Victoria, Australia
workflowmax.com
Owned by BlueRock

About WorkflowMax

WorkflowMax (now rebuilt as WorkflowMax by BlueRock) is a cloud-based job and project management platform designed for service-based businesses such as agencies, engineering firms, IT providers, consultants, and tradies. From a single online dashboard, teams can create quotes, manage jobs, allocate tasks, track time, record costs, and generate invoices, all while capturing detailed reporting for profitability and capacity planning. The platform is accessed via a web browser, with optional integrations to accounting software, CRM systems, and other business tools, and is operated from Melbourne, Victoria, Australia.

A WorkflowMax charge typically appears on your bank or card statement when you pay for a subscription to the software, upgrade your plan, add or remove users, or settle usage-based or add-on fees. You might see the charge as “WORKFLOWMAX,” “WORKFLOWMAX BY BLUEROCK,” or a similar descriptor tied to workflowmax.com. Common scenarios include: monthly or annual recurring subscription fees, charges after a free trial converts to a paid plan, one-time onboarding or training services, or proration charges when you change your subscription mid-cycle. In some cases, you may also see a small temporary authorization when you first add or update a payment card to verify it.

If you’re unsure about a WorkflowMax charge, start by logging into your account at workflowmax.com and checking your subscription, billing history, and invoices under the billing or account settings area. Compare the statement date and amount with invoices or email receipts from WorkflowMax or WorkflowMax by BlueRock. For further help, you can contact their support team through the Help/Support link in your account or via the contact form on workflowmax.com, providing the last four digits of your card, the transaction date, and amount (but never your full card number). Common issues—such as duplicate-looking charges, charges after a plan change, or trial-to-paid conversions—are usually resolved by reviewing your billing cycle, adjusting your subscription, or requesting a refund or credit where eligible under their terms of service.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to WorkflowMax.

  1. WWW.WORKFLOWMAX2.COM +61386821111 AU

Frequently Asked Questions

Why am I seeing a recurring charge from WorkflowMax on my bank or credit card statement?

WorkflowMax operates on a subscription model, so most recurring charges are monthly or annual fees for access to the job and project management platform. The amount will depend on your plan type and number of users. Check your account’s Billing or Subscription settings at workflowmax.com to see your active plan, renewal date, and most recent invoices that match the charge on your statement.

What are the typical subscription fees for WorkflowMax, and how is pricing structured?

WorkflowMax by BlueRock generally charges a recurring subscription based on your plan level and number of users, with higher tiers designed for larger teams with more advanced features. Pricing is published on the workflowmax.com pricing page and may vary by region and billing cycle (monthly vs. annual). To see the exact amount you should expect to be billed, log into your account and review your chosen plan and any add-ons under Billing/Plans.

How do I cancel or pause my WorkflowMax subscription to stop future charges?

To cancel, sign in at workflowmax.com, go to your Account or Billing/Subscription settings, and follow the prompts to cancel or downgrade your plan. Cancellations usually take effect at the end of your current billing period, meaning you retain access until that date while no new renewal will be charged. If you need to temporarily stop using the service, check whether a lower-tier plan or reduced user count is available instead of full cancellation, as formal “pausing” options may vary and should be confirmed in the subscription terms.

Why was I charged by WorkflowMax after my free trial or after I thought I had cancelled?

When you start a free trial, your subscription may automatically convert to a paid plan at the end of the trial unless you cancel before the renewal date in your account settings. Similarly, if you cancel mid-billing cycle, access usually remains active until the end of the period, and you won’t receive a refund for unused days unless specifically stated in the terms. Review your account’s Billing section to confirm your trial end date or cancellation date and compare it to the charge date on your statement.

How can I request a refund or dispute a WorkflowMax charge I don’t recognize?

First, log into workflowmax.com and review your invoices and recent subscription changes to confirm what the charge relates to (plan change, added users, or trial conversion). If you still believe the charge is incorrect, contact WorkflowMax support via the Help/Support link in your account or the contact form on their website and include the transaction date, currency, amount, and the last four digits of the card used. Refunds and credits are handled case by case according to their billing and refund policy, so the support team will advise whether your charge qualifies for reversal or adjustment.

Why do I see a small or $0 authorization from WorkflowMax on my card?

WorkflowMax may place a small temporary authorization (sometimes showing as $0, $1, or an equivalent low amount in your local currency) when you first add or update a payment card. This is a standard card-verification process used to confirm that your payment method is valid. These authorization holds should automatically disappear or drop off your statement within a few business days and are not actual charges.

How can I see exactly what my WorkflowMax charge relates to (users, add-ons, or services)?

Within your WorkflowMax account, go to Billing, Invoices, or Subscription History to see a breakdown of each charge, including your base subscription, number of users, and any optional add-ons or services. Each invoice will list the billing period covered and the items included, which you can match to the amount and date on your bank statement. If an invoice looks unclear, you can download it as a PDF and share it with your finance team or send it to WorkflowMax support with your questions.

How do I contact WorkflowMax about a billing or account issue if I no longer have access to my account?

If you can’t log in, go to workflowmax.com and use the “Contact” or “Support” link to reach their team, explaining that you are querying a charge but can’t access the account. Provide your company name, the email address that likely held the account, transaction details (amount, date, last four digits of the card), and any invoice numbers from your records, but never share your full card number via email. Support can help you locate the correct account, update contact details if needed, and either restore access or close the subscription, depending on your request.

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