WP Media

Software90% confidence

WP Media is a French software company specializing in WordPress performance optimization plugins such as WP Rocket and Imagify.

Lyon, France
wp-media.me
Owned by group.one

About WP Media

WP Media is a software company focused on improving website performance for WordPress users. Best known for its flagship caching and performance plugin WP Rocket and its image optimization service Imagify, WP Media develops tools that help site owners speed up loading times, compress images, and improve Core Web Vitals. Their products are typically sold as annual subscriptions or licenses for use on one or more websites.

A charge labeled “WP MEDIA LYON 01” on your card statement is likely related to the purchase or renewal of a WP Rocket license, an Imagify subscription, or another performance-related service under the WP Media billing entity. These are usually one-year renewable licenses billed upfront, though some services may renew automatically each year unless cancelled. The descriptor includes “Lyon 01” because WP Media is based in Lyon, France, and your bank may also convert the currency if you’re outside the Eurozone.

If you don’t recognize the charge, start by checking any email accounts you use for WordPress or website administration for invoices or license emails from WP Rocket, Imagify, or WP Media. Log into your WP Media product account to review billing history and active subscriptions. For further questions or to dispute a charge, you can contact WP Media via their official support channels on their website, referencing the date, amount, and last four digits of the card that was charged. If you suspect fraud and cannot locate any related account, contact your bank or card issuer to block the card and initiate a dispute.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to WP Media.

  1. WP MEDIA LYON 01

Frequently Asked Questions

Why do I see a charge from “WP MEDIA LYON 01” on my card?

This descriptor typically indicates a purchase or renewal of a WP Media product such as WP Rocket or Imagify. The company is based in Lyon, France, which is why “LYON 01” appears in the description.

Which WP Media products commonly result in card charges?

Most card charges are for WP Rocket licenses (annual website caching/performance plugin) or Imagify subscriptions (image optimization service). Check your WP Rocket or Imagify account dashboards for billing history that matches the date and amount of the charge.

How can I cancel the automatic renewal of my WP Rocket or Imagify subscription?

Log into your account on the relevant product site (e.g., wp-rocket.me or imagify.io), go to the Billing or Subscription section, and disable auto-renewal or cancel the subscription. You should receive an email confirmation once cancellation is processed, and your license will remain active until the end of the paid period.

How do I request a refund for a WP Media purchase?

WP Media offers a refund policy with specific conditions. To request a refund, open a support ticket through the official support form on their website from the email address associated with your license, include your order number, purchase date, and the reason for your request. They will review and confirm whether your purchase is eligible under their refund terms.

Can WP Media place small or temporary authorization holds on my card?

In some cases, your bank may show a pending or temporary authorization related to WP Media when a payment attempt is made or updated. These holds are usually released automatically within a few days if the transaction is not completed or is declined.

How can I find the invoice for my WP Media charge?

Log into your WP Rocket or Imagify account, navigate to the Billing or Invoices section, and you can view and download PDF invoices for each transaction. The invoice will list WP Media as the vendor along with VAT details where applicable.

What should I do if I don’t recognize a WP Media charge and don’t have a WP Rocket or Imagify account?

First, search your email for terms like “WP Rocket,” “Imagify,” or “WP Media” to ensure you didn’t purchase under a different address. If you still find nothing, contact WP Media support via their website and provide the transaction date, amount, and the first/last four digits of the card. If they cannot locate any account, contact your bank to report the charge as unauthorized.

Does WP Media charge in euros or my local currency?

WP Media typically bills in euros (EUR). If your card is in another currency, your bank processes the conversion, so the final amount on your statement may differ slightly due to exchange rates and any foreign transaction fees your bank may apply.

This merchant is in the Software category

Browse all

Related Merchants

Google
Trello
Dext
Atlassian
OpenAI

Compare WP Media

vsGooglevsTrellovsDext

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you