WYBOT is a pool-care brand that designs and sells cordless robotic pool cleaners, skimmers, and related accessories for residential and commercial swimming pools.
WYBOT is a pool technology brand focused on intelligent, cordless robotic pool cleaners and skimmers for above-ground and in-ground pools. Under the umbrella of WYBOTICS, the company has developed multiple generations of pool-cleaning robots that use advanced navigation, multi-sensor fusion, and in some models AI vision and solar power to keep pools clear with minimal owner intervention. Their products are sold directly through their website and regional sites (US, Europe, Canada, Australia) and through major retailers and marketplaces. ([wybotpool.com](https://www.wybotpool.com/?utm_source=openai))
A charge with a descriptor like “SP+AFF* WYBOT 185-54233729 CA” is typically associated with an online purchase of a WYBOT product—most often a robotic pool cleaner, solar skimmer, or replacement parts/accessories—made through their official website or a WYBOT-operated storefront. The “SP+AFF*” portion suggests a payment/affiliate or ecommerce platform prefix, while “WYBOT” identifies the actual merchant. Charges may be one-time hardware purchases, extended warranty add-ons, or shipping/parts orders, and may originate from a U.S. fulfillment or support location even if the brand sells internationally.
If you don’t recognize this charge, start by checking email accounts for order confirmations from wybotpool.com or regional WYBOT sites, as well as receipts from marketplaces that list WYBOT as the seller. Verify whether anyone else in your household ordered pool equipment. You can contact WYBOT support via the contact form or support email listed on their website for order lookup and billing questions, providing the date, amount, and last four digits of your card. If you still can’t match the transaction to a legitimate purchase, reach out to your card issuer to dispute the charge and request a card reissue if fraud is suspected.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to WYBOT.
What does a charge from WYBOT on my card usually correspond to?
Most WYBOT charges come from purchasing a robotic pool cleaner, solar skimmer, handheld vacuum, or related accessories directly from wybotpool.com or a regional WYBOT site (such as the EU, Canada, or Australia stores). It may also represent an order for replacement filters, belts, chargers, or other parts for an existing WYBOT device. ([wybotpool.com](https://www.wybotpool.com/?utm_source=openai))
Why does the descriptor include “SP+AFF* WYBOT” instead of just WYBOT?
The “SP+AFF*” portion of the descriptor is likely a payment or ecommerce platform/affiliate prefix and not the merchant name itself. The actual merchant is WYBOT, the pool-cleaner brand. On statements, processors sometimes prepend their own code before passing through the merchant name, which is why the descriptor doesn’t show simply as “WYBOT” or “WYBOTPOOL.COM.”
Does WYBOT offer subscriptions or recurring billing that might cause repeat charges?
WYBOT mainly sells hardware like robotic pool cleaners and accessories as one-time purchases and does not widely advertise ongoing subscription plans. However, you may see multiple charges if you placed more than one order, bought extended coverage, or if a pending authorization and final capture appear separately. Review your order history and email receipts to confirm whether multiple transactions are expected. ([es.wybotpool.com](https://www.es.wybotpool.com/pages/about-us))
How can I cancel or change a WYBOT order if I no longer want the product?
If your order has not yet shipped, contact WYBOT support as soon as possible using the contact form or support email on wybotpool.com with your order number and request a cancellation or change. Once the product has shipped, you will typically need to follow their return and refund policy, which may require refusing delivery or returning the item within a specified window. Check the Shipping and Refund Policy pages on their site for current terms. ([es.wybotpool.com](https://www.es.wybotpool.com/pages/about-us))
How do I request a refund for a WYBOT robotic pool cleaner or accessory?
To request a refund, locate your order confirmation from WYBOT or the marketplace where you purchased the product, then review the Refund Policy on wybotpool.com or the relevant regional site. In most cases, you’ll need to contact customer support, provide your order number and proof of purchase, and follow their instructions for returning the product in acceptable condition. Refunds are usually processed back to the original payment method after the return is received and inspected. ([es.wybotpool.com](https://www.es.wybotpool.com/pages/about-us))
What are common dollar amounts for WYBOT charges?
WYBOT products range from smaller accessory purchases (often under $50) to full-featured cordless or solar-powered robotic pool cleaners that can cost several hundred dollars or more, depending on the model (such as A1, C1, C2, S2 Solar, S3, or M-series units). If your statement shows a mid- to high-hundreds charge, it likely corresponds to a full robotic cleaner, while smaller amounts may be for parts or add-ons. ([wybotpool.com](https://www.wybotpool.com/?utm_source=openai))
Why do I see a small or duplicate WYBOT charge on my statement?
You may see a temporary authorization hold when placing an order so WYBOT’s payment processor can verify your card. This can appear as a small or duplicate pending amount separate from the final charge. Authorization holds usually fall off within a few business days. If a pending charge posts twice or doesn’t drop off, contact WYBOT support with your transaction details and then your card issuer if the issue is not resolved.
How can I contact WYBOT to verify a charge or get technical support for my cleaner?
Go to wybotpool.com (or your regional WYBOT site) and navigate to the Support or Contact Us section. There you’ll find a contact form, support email address, and sometimes additional resources like FAQs, manuals, and app download links. Provide your order number, device model, and transaction details so they can quickly look up your purchase and help resolve billing or product issues. ([wybotpool.com](https://www.wybotpool.com/?utm_source=openai))