Xenos Restaurant, Bar & Cafe

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Family-owned Mediterranean and Greek restaurant, bar, and café offering breakfast, lunch, and dinner with modern Australian influences in Crows Nest, New South Wales.

Crows Nest, New South Wales, Australia

About Xenos Restaurant, Bar & Cafe

Xenos Restaurant, Bar & Cafe is a long‑running, family‑owned Mediterranean and Greek restaurant located in Crows Nest, New South Wales. Known in the area as a relaxed neighbourhood spot, Xenos serves breakfast, lunch, and dinner with a mix of classic Greek dishes and modern Australian café favourites, along with coffee, cocktails, wine, and desserts. Guests can dine in, often with table service and a bar tab, or order takeaway; the venue also occasionally hosts group bookings and functions.

A charge from “Xenos Restaurant”, “Xenos Crows Nest”, or a similar description may appear on your bank or card statement after you’ve dined in, ordered takeaway, or paid for drinks at the bar. Amounts can reflect à‑la‑carte dining, shared group bills, tips added at the terminal, or a bar tab that was opened and later closed to your card. In some cases you may see a small pre‑authorization or a pending charge if your card was used to open a tab or secure a booking, which is later adjusted to the final bill or released by your bank. If multiple people paid on one card and settled up in cash or transfers between themselves, the cardholder may see a higher‑than‑expected restaurant amount.

To verify a Xenos Restaurant charge, start by matching the date and amount to any recent visit to Crows Nest, NSW, including group dinners, breakfast or brunch outings, or takeaway orders from Xenos. Check your email or SMS for booking confirmations or receipts if you provided contact details at the time of payment, and ask anyone who may have used your card with permission (family members, partners, colleagues). If you still have questions, contact Xenos directly using the phone number or contact form listed on xenosrestaurant.com.au, and provide the transaction date, exact amount, and the name on the booking or bill so staff can look it up. For suspected fraud, contact your bank or card issuer immediately to dispute the charge and request a card replacement if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Xenos Restaurant, Bar & Cafe.

  1. Xenos Restaurant Cafe Crows Nest AUS

Frequently Asked Questions

Why do I see a charge from Xenos Restaurant, Bar & Cafe on my statement?

This charge typically comes from dining in, ordering takeaway, or running a bar tab at Xenos Restaurant in Crows Nest, NSW. It can also reflect a group bill where your card was used to pay for the whole table and others reimbursed you separately. Review your recent visits to Crows Nest and any social events or work lunches where you may have dined at a Greek or Mediterranean restaurant.

Why is the Xenos Restaurant charge higher than the amount I remember paying?

Your final charge can be higher than the menu total if you added a tip at the EFTPOS/card terminal, if a surcharge (such as public holiday or card surcharge) applied, or if you covered a group bill on your card. Sometimes multiple items such as drinks, desserts, or shared plates added during the meal can make the final total larger than the initial estimate. If it still seems incorrect, contact the restaurant with the date, time, and amount so they can review your bill.

Does Xenos Restaurant use pre-authorizations or temporary holds on my card?

Xenos may place a small pre‑authorization or a hold when you open a bar tab or provide your card to secure a group booking. This appears as a pending transaction and may differ slightly from the final amount. Once your bill is closed and the actual amount is processed, the hold is released by your bank—this can take a few business days depending on your card issuer.

Can I have recurring or subscription-style charges from Xenos Restaurant?

Xenos Restaurant does not operate on a subscription or membership billing model for regular guests; charges are normally one‑off payments for food and drinks. The only exception could be if you’ve arranged a standing catering or event agreement with them, where deposits or staged payments are processed on agreed dates. If you see what looks like a recurring charge, review your calendar for regular bookings (such as a weekly group dinner or corporate tab) and contact the restaurant or your accounts department if it relates to a business arrangement.

How can I get a copy of my receipt or tax invoice from Xenos for this charge?

If you need a receipt or tax invoice, contact Xenos using the phone number or email/contact form listed on xenosrestaurant.com.au and provide the transaction date, approximate time, amount, and the last four digits of your card. If you made a booking under your name, including that name and any booking reference will help staff locate your bill more quickly. Many banks also display partial merchant information in their apps, which you can reference when you call.

How do I resolve an incorrect or duplicate charge from Xenos Restaurant?

First, check whether the apparent duplicate corresponds to a temporary pre‑authorization and a final posted bill; pre‑auths may drop off after a few days. If you still believe you’ve been overcharged or duplicated, contact the restaurant directly with screenshots or details of both charges so they can compare them to their point‑of‑sale records and process an adjustment or refund if needed. If you can’t resolve the issue with Xenos, report the dispute to your bank or card issuer within their specified timeframe.

How can I contact Xenos Restaurant, Bar & Cafe about a billing question?

Visit xenosrestaurant.com.au to find their current phone number and contact options; calling during business hours is usually the fastest way to speak to staff who can check your bill. You can also use the website’s contact form or listed email address to send transaction details if you prefer written communication. When you reach out, include the charge date, exact amount, the name on the booking, and any receipt or booking references you have.

What should I do if I don’t recognize a Xenos Restaurant charge at all?

First, confirm that you or anyone with access to your card (such as a partner or family member) did not recently visit Crows Nest or dine at a Greek or Mediterranean restaurant that might be Xenos. If no one recognizes the transaction and you’re not involved in any catering or event agreement with them, treat it as a potential fraudulent charge and immediately contact your bank or card issuer to block your card and file a dispute. Your bank may then contact the restaurant as part of their investigation.

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